Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Product Support, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Customer experience improvement, Data Ethics, Customer Insights, Automation, Natural Language Processing

Skills you'll gain: Generative AI, LLM Application, Snowflake Schema, Prompt Engineering, Natural Language Processing, Unstructured Data, Application Development, Data Pipelines, User Interface (UI), Data Processing, Application Programming Interface (API), SQL, Front-End Web Development

Skills you'll gain: Recruitment, Professional Networking, Applicant Tracking Systems, Recruitment Strategies, Relationship Building, Talent Acquisition, Human Resources, Regulatory Compliance, Talent Sourcing, Compliance Management, Interviewing Skills, Labor Law, Brand Strategy, Value Propositions

Skills you'll gain: Overcoming Objections, Sales Presentation, Sales, Sales Process, Sales Strategy, Solution Selling, Customer Relationship Building, Prospecting and Qualification, Rapport Building, Product Demonstration, Negotiation, Product Knowledge, Setting Appointments, Return On Investment, Cost Benefit Analysis

Skills you'll gain: Prospecting and Qualification, Lead Generation, Consumer Behaviour, Sales Enablement, Sales Management, Service Level Agreement, Sales Strategy, Sales Process, Sales, Customer Acquisition Management, Content Marketing, Business Strategy, Customer experience strategy (CX), Customer Retention

Skills you'll gain: Sales Strategy, Lead Generation, Prospecting and Qualification, Sales Enablement, Sales Development, Sales Pipelines, Sales Process, Sales, Sales Management, Data-Driven Decision-Making, Inside Sales, Generative AI Agents, AI Personalization, HubSpot CRM, Business Process Automation, Automation, Customer Data Management

Skills you'll gain: Self Service Technologies, Development Testing, User Acceptance Testing (UAT), Natural Language Processing

Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer experience improvement, Customer Analysis, Market Research, Surveys, Customer experience strategy (CX), Data Collection, Customer Data Management, Active Listening, Continuous Improvement Process, Data-Driven Decision-Making, Focus Group

Skills you'll gain: Virtual Teams, Telecommuting, Interpersonal Communications, Trustworthiness, Collaboration, Team Building, Social Skills, Rapport Building, Communication, Teamwork, Relationship Building, Team Leadership, Leadership, Leadership Development, Expectation Management

Skills you'll gain: Recruitment, Talent Pipelining, Professional Networking, Applicant Tracking Systems, Recruitment Strategies, Relationship Building, Talent Sourcing, Performance Metric, Job Analysis, Talent Acquisition, Consultative Approaches, Process Improvement, Change Management, Compensation Management, Coordination, Key Performance Indicators (KPIs), Performance Reporting, Market Research, Performance Analysis, Self-Awareness

Skills you'll gain: Customer Service, Problem Solving, Customer Support, Customer Inquiries, Customer and Client Support, Help Desk Support, Greeting Customers, Critical Thinking and Problem Solving, Patience, Communication, Customer Complaint Resolution, Customer Engagement, Customer experience improvement, Empathy, Technical Communication, Process Management, Positivity, Self-Awareness, Organizational Skills

Skills you'll gain: HubSpot CRM, Team Building, Customer Relationship Management (CRM) Software, Team Management, Business Reporting, Marketing Automation, Email Marketing, Customer Data Management, Sales Enablement, Marketing, Customer Service