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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      U

      Universidad Nacional Autónoma de México

      Habilidades humanas y de negocios para negociar

      Skills you'll gain: Overcoming Objections, Negotiation, Active Listening, Communication, Relationship Building, Persuasive Communication, Customer Insights, Verbal Communication Skills, Empathy, Needs Assessment

      4.8
      Rating, 4.8 out of 5 stars
      ·
      326 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Preview
      Preview
      G

      Genentech

      Data Sciences in Pharma - Patient Centered Outcomes Research

      Skills you'll gain: Clinical Trials, Drug Development, Patient Evaluation, Pharmaceutical Terminology, Clinical Assessment, Quantitative Research, Data Literacy, Patient-centered Care, Statistical Methods, Data Science, Statistical Analysis

      4.5
      Rating, 4.5 out of 5 stars
      ·
      20 reviews

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Introduction to Business Analysis Using Spreadsheets: Basics

      Skills you'll gain: Google Sheets, Data Visualization, Spreadsheet Software, Data Presentation, Data Analysis, Data Visualization Software, Business Analytics, Productivity Software, Business Analysis, Data Manipulation, Descriptive Statistics, Analysis, Statistics, Excel Formulas, Data Cleansing, Mathematical Software

      4.3
      Rating, 4.3 out of 5 stars
      ·
      1K reviews

      Beginner · Guided Project · Less Than 2 Hours

    • I

      Instituto Tecnológico de Aeronáutica

      Princípios de Desenvolvimento Ágil de Software

      Skills you'll gain: User Story, Agile Software Development, Backlogs, Agile Methodology, Scrum (Software Development), Sprint Retrospectives, Test Driven Development (TDD), Requirements Analysis, Sprint Planning, Unified Modeling Language, Software Development Methodologies, Software Engineering, Software Development

      4.6
      Rating, 4.6 out of 5 stars
      ·
      221 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Real Estate Property Management

      Skills you'll gain: Property Management, Property and Real Estate, Real Estate, Commercial Real Estate, Asset Management, Property Maintenance, Operational Efficiency, Innovation, Risk Management, Technology Strategies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      136 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      Universidad de los Andes

      ¿Cómo construir mi modelo de negocio?

      Skills you'll gain: Strategic Partnership, Business Modeling, Value Propositions, New Business Development, Resource Allocation, Target Market, Business Process Modeling, Performance Metric, Business Strategy, Market Opportunities, User Feedback, Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      ·
      432 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      A

      Amazon Web Services

      AWS Generative AI for Developers

      Skills you'll gain: Amazon Bedrock, Prompt Engineering, Responsible AI, Generative AI Agents, Generative AI, LangChain, Large Language Modeling, LLM Application, Prompt Engineering Tools, Artificial Intelligence, AWS SageMaker, Amazon Web Services, AI Personalization, Automation, Application Programming Interface (API), Data Processing, Performance Testing, Data Integration

      4.8
      Rating, 4.8 out of 5 stars
      ·
      21 reviews

      Intermediate · Professional Certificate · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      Cisco CCNA 200-301: The Complete Guide to Getting Certified

      Skills you'll gain: Open Shortest Path First (OSPF), Virtual Local Area Network (VLAN), OSI Models, Wide Area Networks, Network Troubleshooting, TCP/IP, Wireless Networks, Cloud Computing, Network Routing, Routing Protocols, Network Security, Network Monitoring, Event Monitoring, Threat Detection, Threat Management, Network Performance Management, Network Switches, Network Planning And Design, Network Administration, Network Protocols

      4.8
      Rating, 4.8 out of 5 stars
      ·
      99 reviews

      Beginner · Specialization · 3 - 6 Months

    • C

      Coursera Project Network

      Overview of Data Visualization

      Skills you'll gain: Data Visualization, Data Literacy, Data Presentation, Google Sheets, Data Compilation, Data Visualization Software, Graphing, Spreadsheet Software

      4.7
      Rating, 4.7 out of 5 stars
      ·
      429 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Prácticas efectivas de marketing usando Facebook Messenger

      Skills you'll gain: Facebook, Social Media Marketing, Social Media, Social Media Content, Customer Service, Customer experience improvement, Marketing, Business Marketing, ChatGPT, Customer Communications Management, User Accounts

      4.9
      Rating, 4.9 out of 5 stars
      ·
      10 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      T

      Tableau Learning Partner

      Business Analysis Process

      Skills you'll gain: Requirements Elicitation, Business Analysis, Business Metrics, Stakeholder Analysis, Key Performance Indicators (KPIs), Business Requirements, Stakeholder Management, Business Process, Business Process Modeling, Data Visualization, Solution Delivery, Communication

      4.6
      Rating, 4.6 out of 5 stars
      ·
      134 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Concrete Multi Storey Building - System Design

      Skills you'll gain: Architectural Drawing, Blueprint Reading, Structural Engineering, Structural Analysis, Building Design, Engineering Drawings, Engineering Documentation, Architectural Engineering, Civil and Architectural Engineering, Building Codes, Construction Estimating, Civil Engineering, Engineering Practices, Construction, Construction Engineering, Engineering Calculations, Design Specifications, Engineering Software, Engineering Analysis, Estimation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      69 reviews

      Advanced · Specialization · 1 - 3 Months

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    1…142143144…465

    In summary, here are 10 of our most popular customer experience courses

    • Habilidades humanas y de negocios para negociar: Universidad Nacional Autónoma de México
    • Data Sciences in Pharma - Patient Centered Outcomes Research: Genentech
    • Introduction to Business Analysis Using Spreadsheets: Basics: Coursera Project Network
    • Princípios de Desenvolvimento Ágil de Software: Instituto Tecnológico de Aeronáutica
    • Real Estate Property Management: Coursera Instructor Network
    • ¿Cómo construir mi modelo de negocio?: Universidad de los Andes
    • AWS Generative AI for Developers: Amazon Web Services
    • Cisco CCNA 200-301: The Complete Guide to Getting Certified: Packt
    • Overview of Data Visualization: Coursera Project Network
    • Prácticas efectivas de marketing usando Facebook Messenger: Coursera Project Network

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