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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • C

      Coursera Project Network

      How to increase engagement to Instagram Business profile

      Skills you'll gain: Instagram, Target Market, Social Media Marketing, Social Media, Customer Engagement, Brand Strategy, Social Media Content, Business Marketing, Storytelling, Drive Engagement, Marketing, Business

      2.9
      Rating, 2.9 out of 5 stars
      ·
      70 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Discounted Cash Flow Modeling

      Skills you'll gain: Financial Forecasting, Business Valuation, Equities, Financial Modeling, Financial Analysis, Finance, Cash Flows, Investment Banking, Accounting, Capital Markets

      4.3
      Rating, 4.3 out of 5 stars
      ·
      780 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Desarrollo del mapa de experiencia del cliente con Miro

      Skills you'll gain: Collaborative Software, User Experience, Project Design, Process Mapping, Customer experience improvement, Product Development, Data Mapping

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      M

      Meta

      iOS App Capstone

      Skills you'll gain: Swift Programming, Apple iOS, User Interface and User Experience (UI/UX) Design, User Interface (UI), Git (Version Control System), Apple Xcode, Mobile Development, User Experience, Wireframing, Application Development, Application Design, Application Deployment, Data Management, Software Architecture

      4.2
      Rating, 4.2 out of 5 stars
      ·
      32 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Perform exploratory data analysis on retail data with Python

      Skills you'll gain: Data-Driven Decision-Making, Data Visualization, Business Analytics, Data Analysis, Data Cleansing, Statistical Analysis, Exploratory Data Analysis, Descriptive Statistics, Matplotlib, Data Manipulation, Customer Analysis, Analytical Skills, Trend Analysis, Pandas (Python Package), Python Programming, Jupyter

      4.5
      Rating, 4.5 out of 5 stars
      ·
      19 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      U

      University of Leeds

      Fundamental Skills in Engineering Design

      Skills you'll gain: Engineering Design Process, Engineering Management, Requirements Elicitation, Product Lifecycle Management, Problem Solving, Product Planning, Product Design, Product Development, Engineering Practices, New Product Development, Product Requirements, Conceptual Design

      4.7
      Rating, 4.7 out of 5 stars
      ·
      197 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      S

      Simplilearn

      Ecommerce Listing Course

      Skills you'll gain: Search Engine Optimization, E-Commerce, Logistics Management, Merchandising, Product Marketing, Promotional Strategies, Product Knowledge, Customer Service, Customer Relationship Management, Online Advertising, Price Negotiation, Web Analytics and SEO, Social Media Marketing, Content Creation

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      U

      University of Pennsylvania

      Modern & Contemporary American Poetry (“ModPo”)

      Skills you'll gain: Art History, World History, Aesthetics, Liberal Arts, Performing Arts, Social Justice, Multimedia, Peer Review

      4.8
      Rating, 4.8 out of 5 stars
      ·
      652 reviews

      Beginner · Course · 3 - 6 Months

    • C

      Copenhagen Business School

      The Neuromarketing Toolbox

      Skills you'll gain: Consumer Behaviour, Market Research, Magnetic Resonance Imaging, Marketing, Neurology, Science and Research, Experimentation, Research Methodologies, Research Design, Data Collection, Psychology

      4.7
      Rating, 4.7 out of 5 stars
      ·
      200 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      T

      Tecnológico de Monterrey

      Evaluación del Aprendizaje en Escenarios Clínicos

      Skills you'll gain: Patient Evaluation, Patient-centered Care, Clinical Assessment, Clinical Practices, Patient Education And Counseling, Clinical Experience, Healthcare Ethics, Constructive Feedback, Mentorship, Continuous Quality Improvement (CQI), Decision Making

      4.9
      Rating, 4.9 out of 5 stars
      ·
      158 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of North Texas

      Management Foundations in the Hospitality Industry

      Skills you'll gain: Hospitality Management, Hospitality, Employee Training, Human Resources Management and Planning, Performance Appraisal, Leadership and Management, Team Motivation, Training Programs, Human Resources, Customer experience improvement, Recruitment, Employee Performance Management, Human Resource Strategy, Legal Risk, Employee Onboarding, Talent Acquisition, Job Analysis, Interviewing Skills

      4.4
      Rating, 4.4 out of 5 stars
      ·
      81 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      IBM Ethical Hacking with Open Source Tools

      Skills you'll gain: Threat Detection, Penetration Testing, Exploit development, Cyber Threat Intelligence, Threat Management, Linux Administration, Incident Response, Vulnerability Scanning, Cyber Security Assessment, Vulnerability Management, Vulnerability Assessments, Cybersecurity, Network Security, Network Monitoring, Bash (Scripting Language), Network Troubleshooting, Anomaly Detection, Cyber Attacks, Computer Security, Network Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      85 reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    Customer Experience learners also search

    User Experience
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    User Experience Projects
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    UX Design
    UI
    Beginner UX Design
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    1…151152153…465

    In summary, here are 10 of our most popular customer experience courses

    • How to increase engagement to Instagram Business profile: Coursera Project Network
    • Discounted Cash Flow Modeling: Coursera Project Network
    • Desarrollo del mapa de experiencia del cliente con Miro: Coursera Project Network
    • iOS App Capstone: Meta
    • Perform exploratory data analysis on retail data with Python: Coursera Project Network
    • Fundamental Skills in Engineering Design: University of Leeds
    • Ecommerce Listing Course: Simplilearn
    • Modern & Contemporary American Poetry (“ModPo”): University of Pennsylvania
    • The Neuromarketing Toolbox: Copenhagen Business School
    • Evaluación del Aprendizaje en Escenarios Clínicos: Tecnológico de Monterrey

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