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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      I

      IBM

      Business Intelligence (BI) Essentials

      Skills you'll gain: Business Intelligence, Data-Driven Decision-Making, Data Mining, Business Analytics, Data Analysis, Statistical Visualization, Data Management, Data Visualization, Data Warehousing, Data Wrangling, Extract, Transform, Load, Data Visualization Software, Dashboard, Key Performance Indicators (KPIs)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      365 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Rust Fundamentals

      Skills you'll gain: Rust (Programming Language), Development Testing, Software Testing, Data Structures, Debugging, GitHub, Programming Principles, Package and Software Management, Integrated Development Environments, Secure Coding, System Programming

      4
      Rating, 4 out of 5 stars
      ·
      188 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      كيفية تحسين رضى العملاء مع تجربة ما بعد الشراء على فايسبوك

      Skills you'll gain: Customer Service, Customer experience improvement, Customer Retention, Customer Relationship Management (CRM) Software, Facebook, Customer Insights, Goal Setting, Google Sheets, Social Media Campaigns, Marketing, Purchasing, Communication, Business

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Finance for Technical Managers

      Skills you'll gain: Sustainability Reporting, Financial Analysis, Financial Statement Analysis, Cost Estimation, Environmental Social And Corporate Governance (ESG), Capital Budgeting, Budgeting, Cost Benefit Analysis, Project Risk Management, Risk Analysis, Risk Mitigation, Income Statement, Financial Modeling, Investment Management, Balance Sheet, Risk Management, Financial Reporting, Financial Forecasting, Accounting, Spreadsheet Software

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      330 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Explore Core Data Concepts in Microsoft Azure

      Skills you'll gain: Microsoft Azure, Data Processing, Databases, Database Systems, Data Storage, Database Management, Relational Databases, Query Languages, NoSQL, Transaction Processing, Data Management, Cloud Computing, Data Analysis, Unstructured Data, Data Visualization Software

      4.7
      Rating, 4.7 out of 5 stars
      ·
      468 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      California Institute of the Arts

      Launching Your Freelancing Business

      Skills you'll gain: Business Process Automation, Process Improvement, Customer experience improvement, Sales Process, Client Services, Presentations, Expectation Management, Business Planning, Brand Strategy, Lead Generation, Scope Management, Professional Networking

      4.8
      Rating, 4.8 out of 5 stars
      ·
      54 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Pressure, Force, Motion, and Humidity Sensors

      Skills you'll gain: Embedded Systems, Electronic Systems, Electronics, Electronic Hardware, Real Time Data, Machine Controls, Electrical Engineering, Laboratory Equipment, Electronic Components, Laboratory Experience

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      256 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      E

      EDHEC Business School

      Mastering Luxury Hospitality: Fundamentals to Leadership

      Skills you'll gain: Hospitality Management, Guest Relations, Hospitality, Hotels and Accommodations, Customer Service, Leadership, Leadership Development, Personalized Service, Customer experience improvement, Property Management Systems, Customer Complaint Resolution, Operational Excellence, Customer Insights, Sustainability Standards, Consumer Behaviour

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Create Informative Presentations with Google Slides

      Skills you'll gain: Presentations, Google Sheets, Google Workspace, Productivity Software, Data Visualization

      4.7
      Rating, 4.7 out of 5 stars
      ·
      614 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Project Management and Planning

      Skills you'll gain: Project Closure, Work Breakdown Structure, Earned Value Management, Configuration Management, Project Portfolio Management, Negotiation, Communication Planning, Project Management Life Cycle, Project Risk Management, Project Management, Project Schedules, Agile Methodology, Project Controls, Project Implementation, Product Roadmaps, Scheduling, Project Planning, Risk Management, Team Leadership, Stakeholder Engagement

      4.7
      Rating, 4.7 out of 5 stars
      ·
      99 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Vital Skills for Data Science

      Skills you'll gain: Data Ethics, Data Visualization Software, Interactive Data Visualization, Visualization (Computer Graphics), Data Security, Data Presentation, Technical Communication, Cybersecurity, Healthcare Ethics, Statistical Reporting, Data Storytelling, User Centered Design, Authentications, Data Science, Data Encryption Standard, Computer Security Awareness Training, Ethical Standards And Conduct, Information Privacy, Responsible AI, Analysis

      Build toward a degree

      4.4
      Rating, 4.4 out of 5 stars
      ·
      113 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Clinical Data Science

      Skills you'll gain: Tidyverse (R Package), Clinical Data Management, Extract, Transform, Load, Data Modeling, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Medical Privacy, Data Manipulation, Predictive Modeling, Database Design, Clinical Informatics, Google Cloud Platform, Intensive Care Unit, Data Ethics, Data Quality, Risk Modeling, Natural Language Processing, Bioinformatics, Informatics, Text Mining, R Programming

      4.5
      Rating, 4.5 out of 5 stars
      ·
      481 reviews

      Intermediate · Specialization · 3 - 6 Months

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    1…155156157…465

    In summary, here are 10 of our most popular customer experience courses

    • Business Intelligence (BI) Essentials: IBM
    • Rust Fundamentals: Duke University
    • كيفية تحسين رضى العملاء مع تجربة ما بعد الشراء على فايسبوك: Coursera Project Network
    • Finance for Technical Managers: University of Colorado Boulder
    • Explore Core Data Concepts in Microsoft Azure: Microsoft
    • Launching Your Freelancing Business: California Institute of the Arts
    • Pressure, Force, Motion, and Humidity Sensors : University of Colorado Boulder
    • Mastering Luxury Hospitality: Fundamentals to Leadership : EDHEC Business School
    • Create Informative Presentations with Google Slides: Coursera Project Network
    • Project Management and Planning: Johns Hopkins University

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