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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Free Trial
    Free Trial
    F

    Fractal Analytics

    Generative AI for Developers

    Skills you'll gain: Prompt Engineering, Responsible AI, Generative AI, Generative Model Architectures, Code Review, Data Ethics, Artificial Intelligence, Object Oriented Programming (OOP), AI Product Strategy, Debugging, Artificial Neural Networks, Computer Programming, Program Development, Data Processing, Maintainability, Large Language Modeling, Artificial Intelligence and Machine Learning (AI/ML), Problem Solving, Data Analysis, Critical Thinking

    4.5
    Rating, 4.5 out of 5 stars
    ·
    159 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    DevOps Capstone Project

    Skills you'll gain: DevOps, Continuous Integration, CI/CD, OpenShift, Kubernetes, User Story, Application Deployment, Test Driven Development (TDD), Microservices, Containerization, Agile Methodology, Kanban Principles, Flask (Web Framework), Application Security, GitHub, YAML, Cloud Computing, Restful API

    4.8
    Rating, 4.8 out of 5 stars
    ·
    154 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of London

    Refugees in the 21st Century

    Skills you'll gain: Immigration Law, Social Work, Case Studies, International Relations, World History, Social Justice, Cultural Sensitivity, Conflict Management, Demography, Policy Analysis, Social Sciences, European History

    4.8
    Rating, 4.8 out of 5 stars
    ·
    565 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google

    تحليلات البيانات من Google

    Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization, Rmarkdown, Stakeholder Communications, Data Ethics, Data-Driven Decision-Making, Data Cleansing, Tableau Software, Spreadsheet Software, Data Validation, Data Visualization Software, Ggplot2, Data Integration, Data Literacy, Dashboard, Data Integrity, Data Collection, Case Studies, Interviewing Skills

    4.7
    Rating, 4.7 out of 5 stars
    ·
    308 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    M

    Meta

    Ingeniero en base de datos de Meta

    Skills you'll gain: MySQL, MySQL Workbench, Database Management, Relational Databases, Data Modeling, SQL, Database Design, Version Control, Data Warehousing, Database Management Systems, Database Theory, Unix Commands, Extract, Transform, Load, Databases, Git (Version Control System), Database Administration, GitHub, Django (Web Framework), Algorithms, Test Driven Development (TDD)

    4.8
    Rating, 4.8 out of 5 stars
    ·
    375 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • C

    Coursera Project Network

    Best Practices for Marketing with Facebook Messenger

    Skills you'll gain: Facebook, Customer experience improvement, Customer Engagement, Personalized Service, Social Media Management, Social Media Campaigns, Social Media Marketing, Customer Relationship Building, Event Marketing, Customer Inquiries, Marketing, Communication Strategies, Business Strategy

    4.8
    Rating, 4.8 out of 5 stars
    ·
    12 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    I

    IE Business School

    The Marketing Plan

    Skills you'll gain: Marketing Planning, Business Planning, Marketing Strategies, Product Marketing, Go To Market Strategy, Marketing Strategy and Techniques, Case Studies, Planning, Target Market, Marketing Budgets, Marketing Analytics, Brand Strategy, Market Analysis, Competitive Analysis, Profit and Loss (P&L) Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    486 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Generative AI Language Modeling with Transformers

    Skills you'll gain: Generative AI, Large Language Modeling, PyTorch (Machine Learning Library), Natural Language Processing, Text Mining, Applied Machine Learning

    4.5
    Rating, 4.5 out of 5 stars
    ·
    115 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of North Texas

    Management Foundations in the Hospitality Industry

    Skills you'll gain: Hospitality Management, Hospitality, Employee Training, Human Resources Management and Planning, Performance Appraisal, Leadership and Management, Team Motivation, Training Programs, Human Resources, Customer experience improvement, Recruitment, Employee Performance Management, Human Resource Strategy, Legal Risk, Employee Onboarding, Talent Acquisition, Job Analysis, Interviewing Skills

    4.4
    Rating, 4.4 out of 5 stars
    ·
    81 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Overview of Data Visualization

    Skills you'll gain: Data Visualization, Data Literacy, Data Presentation, Google Sheets, Data Compilation, Data Visualization Software, Graphing, Spreadsheet Software

    4.7
    Rating, 4.7 out of 5 stars
    ·
    429 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera Project Network

    How to increase engagement to Instagram Business profile

    Skills you'll gain: Instagram, Target Market, Social Media Marketing, Social Media, Customer Engagement, Brand Strategy, Social Media Content, Business Marketing, Storytelling, Drive Engagement, Marketing, Business

    2.9
    Rating, 2.9 out of 5 stars
    ·
    70 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free
    Free
    G

    Goldman Sachs

    Digital Marketing Strategy with Goldman Sachs 10,000 Women

    Skills you'll gain: Social Media Campaigns, Social Media Marketing, Paid media, Digital Media Strategy, Online Advertising, Campaign Management, Search Engine Marketing, Digital Marketing, Pay Per Click Advertising, Marketing Strategy and Techniques, Owned Media, Marketing Planning, Earned Media, Content Marketing, Marketing Design, Analytics

    4.7
    Rating, 4.7 out of 5 stars
    ·
    840 reviews

    Mixed · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer experience courses

  • Generative AI for Developers: Fractal Analytics
  • DevOps Capstone Project: IBM
  • Refugees in the 21st Century: University of London
  • تحليلات البيانات من Google: Google
  • Ingeniero en base de datos de Meta: Meta
  • Best Practices for Marketing with Facebook Messenger: Coursera Project Network
  • The Marketing Plan: IE Business School
  • Generative AI Language Modeling with Transformers: IBM
  • Management Foundations in the Hospitality Industry: University of North Texas
  • Overview of Data Visualization: Coursera Project Network

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  • Google Cybersecurity Certificate
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