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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Free Trial
    Free Trial
    U

    University of Pennsylvania

    市场营销概论 (中文版)

    Skills you'll gain: Marketing, Strategic Marketing, Marketing Strategies, Brand Management, Consumer Behaviour, Brand Strategy, Go To Market Strategy, Marketing Communications, New Business Development, Customer Insights, Market Opportunities

    4.8
    Rating, 4.8 out of 5 stars
    ·
    239 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Minnesota

    Engineering Practices for Building Quality Software

    Skills you'll gain: Software Design Patterns, Software Design, Software Quality Assurance, Software Engineering, Application Security, Object Oriented Design, Software Architecture, Software Quality (SQA/SQC), Development Testing, Threat Modeling, Maintainability, Code Review, Software Testing, Continuous Integration, CI/CD, Software Technical Review, Software Documentation, Version Control

    4.5
    Rating, 4.5 out of 5 stars
    ·
    449 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    California Institute of the Arts

    Launching Your Freelancing Business

    Skills you'll gain: Business Process Automation, Process Improvement, Customer experience improvement, Sales Process, Client Services, Presentations, Expectation Management, Business Planning, Brand Strategy, Lead Generation, Scope Management, Professional Networking

    4.8
    Rating, 4.8 out of 5 stars
    ·
    54 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free
    Free
    D

    DeepLearning.AI

    Building Systems with the ChatGPT API

    Skills you'll gain: ChatGPT, LLM Application, Large Language Modeling, Prompt Engineering, OpenAI, Generative AI Agents

    4.7
    Rating, 4.7 out of 5 stars
    ·
    275 reviews

    Beginner · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    M

    Michigan State University

    Photography Capstone Project

    Skills you'll gain: Photography, Peer Review, Image Quality, Creativity, Content Creation, Storytelling, Writing, Design Elements And Principles

    4.8
    Rating, 4.8 out of 5 stars
    ·
    574 reviews

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera Project Network

    Build a website using Wix Artificial Design Intelligence

    Skills you'll gain: Email Automation, AI Personalization, Web Design, Application Design, Customer Service, Web Design and Development, Merchant Services, Setting Appointments, Booking (Sales), Responsive Web Design

    4.2
    Rating, 4.2 out of 5 stars
    ·
    70 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    New Venture Finance: Startup Funding for Entrepreneurs

    Skills you'll gain: Entrepreneurial Finance, Sales Presentation, Entrepreneurship, Capital Markets, Finance, Fundraising, Private Equity, Business Valuation, Contract Negotiation, Financial Modeling, Investments, Due Diligence, Business Planning, Cash Flows, Presentations, Storytelling

    4.6
    Rating, 4.6 out of 5 stars
    ·
    490 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Macquarie University

    Online education: The foundations of online teaching

    Skills you'll gain: Course Development, Discussion Facilitation, Instructional Design, Education Software and Technology, Pedagogy, Learning Management Systems, Teaching, Emerging Technologies, Virtual Environment, Digital Communications

    4.7
    Rating, 4.7 out of 5 stars
    ·
    288 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera Project Network

    Digging Deeper into Audience Reports in Google Analytics

    Skills you'll gain: Google Analytics, Web Analytics, Benchmarking, Content Performance Analysis, Customer Engagement, Customer Analysis, Performance Analysis, Management Reporting, Customer Retention, User Research, Real Time Data, Marketing

    4.6
    Rating, 4.6 out of 5 stars
    ·
    55 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    S

    Salesforce

    Operaciones de ventas de Salesforce

    Skills you'll gain: Sales Pipelines, Sales Process, Customer Relationship Management, Salesforce, Customer Success Management, Sales Development, Customer Relationship Management (CRM) Software, Sales Support, Sales Operations, Sales Management, Campaign Management, Lead Generation, Data Visualization, Closing (Sales), Order Management, Product Knowledge, B2B Sales, Customer Support, Sales, Management Reporting

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Chemical Hazards and Process Safety

    Skills you'll gain: Chemical Engineering, Hazard Analysis, Process Engineering, Hazard Communication (HazCom), Safety Assurance, Occupational Health, Safety Training, Risk Management, Environment Health And Safety, Process Control, Accident Prevention, Risk Analysis, Incident Management, Safety Standards, Failure Analysis, Risk Mitigation, Personal protective equipment, Risk Management Framework, Engineering Analysis, Safety and Security

    4.8
    Rating, 4.8 out of 5 stars
    ·
    241 reviews

    Advanced · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Toronto

    Motion Planning for Self-Driving Cars

    Skills you'll gain: Algorithms, Computer Vision, Simulations, Scenario Testing, Data Structures, Spatial Data Analysis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    484 reviews

    Advanced · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer experience courses

  • 市场营销概论 (中文版): University of Pennsylvania
  • Engineering Practices for Building Quality Software: University of Minnesota
  • Launching Your Freelancing Business: California Institute of the Arts
  • Building Systems with the ChatGPT API: DeepLearning.AI
  • Photography Capstone Project: Michigan State University
  • Build a website using Wix Artificial Design Intelligence: Coursera Project Network
  • New Venture Finance: Startup Funding for Entrepreneurs: University of Maryland, College Park
  • Online education: The foundations of online teaching: Macquarie University
  • Digging Deeper into Audience Reports in Google Analytics: Coursera Project Network
  • Operaciones de ventas de Salesforce: Salesforce

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