Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Explore the Customer Experience Course Catalog
- Status: Preview
EDHEC Business School
Skills you'll gain: Hospitality Management, Guest Relations, Hospitality, Hotels and Accommodations, Customer Service, Leadership, Leadership Development, Personalized Service, Customer experience improvement, Property Management Systems, Customer Complaint Resolution, Operational Excellence, Customer Insights, Sustainability Standards, Consumer Behaviour
Coursera Project Network
Skills you'll gain: Web Content Accessibility Guidelines, Usability, Usability Testing, Web Design, Web Development Tools, Test Tools, Web Development, Customer Service
- Status: Free Trial
University of Colorado System
Skills you'll gain: Classification And Regression Tree (CART), AI Personalization, Marketing Analytics, Unsupervised Learning, Customer Analysis, Predictive Analytics, Applied Machine Learning, Advanced Analytics, Supervised Learning, Dimensionality Reduction, Predictive Modeling, Marketing Strategies, Data-Driven Decision-Making, Strategic Marketing, Customer experience improvement, Personalized Service, Machine Learning, Regression Analysis
- Status: Free Trial
Duke University
Skills you'll gain: Pandas (Python Package), MLOps (Machine Learning Operations), NumPy, Data Manipulation, Software Testing, Data Import/Export, Test Automation, Python Programming, Debugging, Data Structures, Machine Learning, Object Oriented Programming (OOP), Scripting, Program Development, Numerical Analysis, Application Programming Interface (API), Command-Line Interface
- Status: Free Trial
Kennesaw State University
Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Sales Process, Overcoming Objections, Selling Techniques, Verbal Communication Skills, Sales, Cold Calling, Sales Presentation, B2B Sales, Sales Strategy, Customer Relationship Building, Needs Assessment, Sales Pipelines, Solution Selling, Communication, Consumer Behaviour, Lead Generation, Rapport Building, Relationship Management
- Status: Free Trial
University at Buffalo
Skills you'll gain: Energy and Utilities, Workforce Development, Sustainable Development, Sustainable Technologies, Electric Power Systems, Environment and Resource Management, Environmental Science, Innovation, Emerging Technologies, Market Dynamics, Climate Change Mitigation, Operational Efficiency
- Status: Free Trial
Board Infinity
Skills you'll gain: Recruitment, Talent Recruitment, Professional Development, Organizational Structure, Virtual Teams, People Development, Cultural Diversity, Applicant Tracking Systems, Human Capital, Professional Networking, Team Building, Lifelong Learning, Innovation, Decision Making, Employee Onboarding, Change Management, Time Management, Learning Strategies, Digital Transformation, Emerging Technologies
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Verbal Communication Skills, Presentations, Public Speaking, Non-Verbal Communication, Constructive Feedback, Communication Strategies, Persuasive Communication, Driving engagement, Student Engagement, Organizational Skills, Planning
- Status: Free Trial
Vanderbilt University
Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, AI Personalization, Anthropic Claude, LLM Application, Large Language Modeling, Artificial Intelligence, Data Analysis, Verification And Validation
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Marketing Planning, Peer Review, Analysis, Business Planning, Business Analysis, Competitive Analysis, Product Development, Case Studies, Project Design, Entrepreneurship, Feasibility Studies, Strategic Thinking, New Business Development, Marketing Strategies, Marketing, Business, Consumer Behaviour, Finance, Accounting, Financial Accounting
- Status: Free Trial
University of Minnesota
Skills you'll gain: Health Systems, Healthcare Industry Knowledge, Leadership Development, Health Care Administration, Managed Care, Hospital Experience, Organizational Structure, Health Care, Value-Based Care, Primary Care, Payment Systems, Medicare, Health Policy, Health Equity, Innovation, Performance Measurement
- Status: Free Trial
University of Minnesota
Skills you'll gain: Software Design Patterns, Software Design, Software Quality Assurance, Software Engineering, Application Security, Object Oriented Design, Software Architecture, Software Quality (SQA/SQC), Development Testing, Threat Modeling, Maintainability, Code Review, Software Testing, Continuous Integration, CI/CD, Software Technical Review, Software Documentation, Version Control
Customer Experience learners also search
In summary, here are 10 of our most popular customer experience courses
- Mastering Luxury Hospitality: Fundamentals to Leadership : EDHEC Business School
- Test Accessibility of Your Design with WAVE: Coursera Project Network
- Machine Learning for Marketers: University of Colorado System
- Python Essentials for MLOps: Duke University
- Professional Selling: 3 Steps to High-Performance: Kennesaw State University
- Energy: The Enterprise: University at Buffalo
- HR Competencies & Leadership for SHRM Exams Prep: Board Infinity
- Presentations: Speaking so that People Listen: University of California, Irvine
- Advanced Prompt Engineering for Everyone: Vanderbilt University
- Wharton Business Foundations Capstone: University of Pennsylvania