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Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Machine Learning for Marketers

    Skills you'll gain: Classification And Regression Tree (CART), AI Personalization, Marketing Analytics, Unsupervised Learning, Customer Analysis, Predictive Analytics, Applied Machine Learning, Advanced Analytics, Supervised Learning, Dimensionality Reduction, Predictive Modeling, Marketing Strategies, Data-Driven Decision-Making, Strategic Marketing, Customer experience improvement, Personalized Service, Machine Learning, Regression Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Digital Marketing Analytics

    Skills you'll gain: Pay Per Click Advertising, Marketing Analytics, Web Analytics, Search Engine Optimization, Analytics, Search Engine Marketing, Keyword Research, Digital Marketing, Data-Driven Decision-Making, A/B Testing, Marketing Effectiveness, Online Advertising, Data Analysis, Contextual Advertising, Big Data, Customer Analysis, Key Performance Indicators (KPIs), Customer Data Management, Predictive Analytics, Machine Learning

    4.6
    Rating, 4.6 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Machine Learning Pipelines with Azure ML Studio

    Skills you'll gain: Applied Machine Learning, Classification And Regression Tree (CART), Predictive Modeling, Microsoft Azure, No-Code Development, Machine Learning, Feature Engineering, Data Pipelines, Data Science, Data Analysis, Data Processing, Application Deployment

    4.5
    Rating, 4.5 out of 5 stars
    ·
    813 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free
    Free
    D

    DeepLearning.AI

    Multi AI Agent Systems with crewAI

    Skills you'll gain: Generative AI Agents, Artificial Intelligence, LLM Application, Agentic systems, Business Process Automation, Automation, Tool Calling, Debugging, Prompt Engineering, Coordination, Prioritization

    4.8
    Rating, 4.8 out of 5 stars
    ·
    256 reviews

    Beginner · Project · Less Than 2 Hours

  • Status: Preview
    Preview
    U

    University of London

    Internal Displacement, Conflict and Protection

    Skills you'll gain: Social Justice, Community Development, Conflict Management, Crisis Intervention, Social Determinants Of Health, Sustainable Development, Social and Human Services, International Relations, Diversity Awareness, Legal Research, Sociology, Advocacy, World History, Storytelling

    4.9
    Rating, 4.9 out of 5 stars
    ·
    75 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    Universitat Autònoma de Barcelona

    Arte 3D y animación en videojuegos

    Skills you'll gain: 3D Modeling, Video Game Development, 3D Assets, Unity Engine, Game Design, User Interface (UI) Design, Visualization (Computer Graphics), Animations, User Interface and User Experience (UI/UX) Design, Computer Graphics, Music, Aesthetics

    4.5
    Rating, 4.5 out of 5 stars
    ·
    225 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    EIT Digital

    Development of Real-Time Systems

    Skills you'll gain: Real-Time Operating Systems, Embedded Systems, Computer Programming, C (Programming Language), Real Time Data, System Design and Implementation, OS Process Management, System Requirements, Computer Architecture, Algorithms, Servers

    4.6
    Rating, 4.6 out of 5 stars
    ·
    540 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    Technology & Entrepreneurship

    Skills you'll gain: Curiosity, Lean Methodologies, Design Thinking, Entrepreneurship, Commercialization, Innovation, Customer Analysis, Presentations, Creative Thinking, Target Audience, Customer Insights, Product Improvement, Market Opportunities, Technology Solutions, Team Oriented, Market Research, Ideation, Solution Design, Brainstorming, Business Research

    4.8
    Rating, 4.8 out of 5 stars
    ·
    76 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    B

    Big Interview

    The Art of the Job Interview

    Skills you'll gain: Interviewing Skills, Non-Verbal Communication, Applicant Tracking Systems, Professional Networking, Recruitment, LinkedIn, Verbal Communication Skills, Job Analysis, Communication, Professional Development, Negotiation, Rapport Building, Storytelling, Enthusiasm

    4.5
    Rating, 4.5 out of 5 stars
    ·
    89 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    S

    Sapienza University of Rome

    Recovering the Humankind's Past and Saving the Universal Heritage

    Skills you'll gain: Ancient History, 3D Modeling, Public History, Scientific Methods, Data Sharing, Anthropology, Investigation, Cultural Diversity, Case Studies, Art History, Research, Data Management, Data Collection

    4.4
    Rating, 4.4 out of 5 stars
    ·
    306 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Pennsylvania

    市场营销概论 (中文版)

    Skills you'll gain: Marketing, Strategic Marketing, Marketing Strategies, Brand Management, Consumer Behaviour, Brand Strategy, Go To Market Strategy, Marketing Communications, New Business Development, Customer Insights, Market Opportunities

    4.8
    Rating, 4.8 out of 5 stars
    ·
    239 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Corporate Entrepreneurship: Innovating within Corporations

    Skills you'll gain: Proposal Development, Business Modeling, Innovation, Entrepreneurship, Customer Analysis, Entrepreneurial Finance, Business Valuation, Market Opportunities, New Business Development, Internal Auditing, Corporate Finance, Financial Modeling, Financial Statements, Business Strategy, Corporate Strategy, Corporate Accounting, Project Finance, Business Metrics, Value Propositions, Finance

    4.6
    Rating, 4.6 out of 5 stars
    ·
    273 reviews

    Beginner · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular customer experience courses

  • Machine Learning for Marketers: University of Colorado System
  • Digital Marketing Analytics: University of Maryland, College Park
  • Machine Learning Pipelines with Azure ML Studio: Coursera Project Network
  • Multi AI Agent Systems with crewAI: DeepLearning.AI
  • Internal Displacement, Conflict and Protection: University of London
  • Arte 3D y animación en videojuegos: Universitat Autònoma de Barcelona
  • Development of Real-Time Systems: EIT Digital
  • Technology & Entrepreneurship: Arizona State University
  • The Art of the Job Interview: Big Interview
  • Recovering the Humankind's Past and Saving the Universal Heritage: Sapienza University of Rome

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

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  • Google Cybersecurity Certificate
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