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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Free Trial
    Free Trial
    N

    New York Institute of Finance

    Operational Risk Management: Frameworks & Strategies

    Skills you'll gain: Operational Risk, Risk Management Framework, Risk Management, Business Risk Management, Enterprise Risk Management (ERM), Risk Appetite, Risk Control, Governance, Risk Analysis, Key Performance Indicators (KPIs), Business Process, Regulatory Requirements, Analysis

    4.6
    Rating, 4.6 out of 5 stars
    ·
    396 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera Project Network

    HTML and CSS: Building a Single-Page Website

    Skills you'll gain: Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), HTML and CSS, Web Development, Web Applications, Web Design and Development, Web Design, Front-End Web Development

    4.5
    Rating, 4.5 out of 5 stars
    ·
    548 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    U

    University of London

    Refugees in the 21st Century

    Skills you'll gain: Immigration Law, Social Work, Case Studies, International Relations, World History, Social Justice, Cultural Sensitivity, Conflict Management, Demography, Policy Analysis, Social Sciences, European History

    4.8
    Rating, 4.8 out of 5 stars
    ·
    565 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera Project Network

    Best Practices for Marketing with Facebook Messenger

    Skills you'll gain: Facebook, Customer experience improvement, Customer Engagement, Personalized Service, Social Media Management, Social Media Campaigns, Social Media Marketing, Customer Relationship Building, Event Marketing, Customer Inquiries, Marketing, Communication Strategies, Business Strategy

    4.8
    Rating, 4.8 out of 5 stars
    ·
    12 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    I

    IBM

    Generative AI Language Modeling with Transformers

    Skills you'll gain: Generative AI, Large Language Modeling, PyTorch (Machine Learning Library), Natural Language Processing, Text Mining, Applied Machine Learning

    4.5
    Rating, 4.5 out of 5 stars
    ·
    115 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    T

    Tecnológico de Monterrey

    ¿Qué hacer con tu estrategia digital en tiempos de cambio?

    Skills you'll gain: Customer Engagement, Target Market, Digital Advertising, Customer Retention, Search Engine Optimization, Digital Media Strategy, Lead Generation, Digital Marketing, Marketing Strategies, Customer Acquisition Management, Customer experience strategy (CX), Cash Flows, Web Analytics, Market Research

    4.9
    Rating, 4.9 out of 5 stars
    ·
    126 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera Project Network

    Perform exploratory data analysis on retail data with Python

    Skills you'll gain: Data-Driven Decision-Making, Data Visualization, Business Analytics, Data Analysis, Data Cleansing, Statistical Analysis, Exploratory Data Analysis, Descriptive Statistics, Matplotlib, Data Manipulation, Customer Analysis, Analytical Skills, Trend Analysis, Pandas (Python Package), Python Programming, Jupyter

    4.5
    Rating, 4.5 out of 5 stars
    ·
    19 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    D

    DeepLearning.AI

    Data Pipelines with TensorFlow Data Services

    Skills you'll gain: Extract, Transform, Load, Data Pipelines, Data Import/Export, Tensorflow, Data Processing, Feature Engineering, Data Integration, Data Transformation, Data Sharing, Data Management, Performance Tuning

    4.5
    Rating, 4.5 out of 5 stars
    ·
    534 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    R

    Rice University

    Physics 101 - Forces and Kinematics

    Skills you'll gain: Mechanics, Problem Solving, Physics, Engineering Calculations, Mathematical Modeling, Algebra, Calculus, Physical Science, Applied Mathematics, Mechanical Engineering, Trigonometry

    4.7
    Rating, 4.7 out of 5 stars
    ·
    186 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    UBITS

    UX writing para principiantes

    Skills you'll gain: User Experience, User Experience Design, User Research, UI/UX Research, UI/UX Strategy, User Centered Design, Copywriting, Driving engagement, Content Creation, Web Content, Diversity and Inclusion, Storytelling, Writing, Design Thinking, Concision

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Vertex AI Search for Retail

    Skills you'll gain: Dataflow, Data Pipelines, Serverless Computing, Identity and Access Management, AI Personalization, Google Cloud Platform, Data Integration, Cloud Security, Data Integrity, Performance Tuning, Data Security, MLOps (Machine Learning Operations), CI/CD, Data Processing, Debugging, Real Time Data, System Monitoring, Cloud Storage, Issue Tracking, Data Storage Technologies

    4.1
    Rating, 4.1 out of 5 stars
    ·
    128 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Probability Foundations for Data Science and AI

    Skills you'll gain: Probability, Probability & Statistics, Probability Distribution, Bayesian Statistics, Data Analysis, Descriptive Statistics, Statistical Inference, Statistical Analysis, Artificial Intelligence

    Build toward a degree

    4.5
    Rating, 4.5 out of 5 stars
    ·
    257 reviews

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer experience courses

  • Operational Risk Management: Frameworks & Strategies: New York Institute of Finance
  • HTML and CSS: Building a Single-Page Website: Coursera Project Network
  • Refugees in the 21st Century: University of London
  • Best Practices for Marketing with Facebook Messenger: Coursera Project Network
  • Generative AI Language Modeling with Transformers: IBM
  • ¿Qué hacer con tu estrategia digital en tiempos de cambio?: Tecnológico de Monterrey
  • Perform exploratory data analysis on retail data with Python: Coursera Project Network
  • Data Pipelines with TensorFlow Data Services: DeepLearning.AI
  • Physics 101 - Forces and Kinematics : Rice University
  • UX writing para principiantes: UBITS

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