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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Free Trial
    Free Trial
    I

    ISC2

    Incident Response, BC, and DR Concepts

    Skills you'll gain: Incident Response, Business Continuity, Disaster Recovery, Cybersecurity, Security Management, Computer Security Incident Management, Crisis Management, Information Assurance

    4.7
    Rating, 4.7 out of 5 stars
    ·
    254 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Generative AI Language Modeling with Transformers

    Skills you'll gain: Generative AI, Large Language Modeling, PyTorch (Machine Learning Library), Natural Language Processing, Text Mining, Applied Machine Learning

    4.5
    Rating, 4.5 out of 5 stars
    ·
    115 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Probability Foundations for Data Science and AI

    Skills you'll gain: Probability, Probability & Statistics, Probability Distribution, Bayesian Statistics, Data Analysis, Descriptive Statistics, Statistical Inference, Statistical Analysis, Artificial Intelligence

    Build toward a degree

    4.5
    Rating, 4.5 out of 5 stars
    ·
    257 reviews

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera Project Network

    Create a value proposition canvas in Miro

    Skills you'll gain: Competitive Analysis, Customer Analysis, Customer Insights, Value Propositions, Company, Product, and Service Knowledge, Business Modeling, Presentations, Business Priorities, Data Visualization, Marketing, Collaborative Software

    4.6
    Rating, 4.6 out of 5 stars
    ·
    25 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    M

    Meta

    React Native

    Skills you'll gain: React Native, Mobile Development, Cross Platform Development, UI Components, Mobile Development Tools, Application Development, iOS Development, React.js, Front-End Web Development, Android Development, User Interface (UI)

    4.8
    Rating, 4.8 out of 5 stars
    ·
    381 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    Imperial College London

    Getting started with TensorFlow 2

    Skills you'll gain: Tensorflow, Keras (Neural Network Library), Deep Learning, Image Analysis, Computer Programming, Program Development, Data Validation, Applied Machine Learning, Supervised Learning, Predictive Modeling, Computer Vision, Machine Learning Methods, Artificial Neural Networks, Jupyter, Application Programming Interface (API)

    4.9
    Rating, 4.9 out of 5 stars
    ·
    577 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    N

    New York Institute of Finance

    Using Machine Learning in Trading and Finance

    Skills you'll gain: Tensorflow, Keras (Neural Network Library), Financial Trading, Data Pipelines, Applied Machine Learning, Technical Analysis, Machine Learning, Securities Trading, Market Trend, Financial Market, Deep Learning, Python Programming, Predictive Modeling, Performance Metric

    3.9
    Rating, 3.9 out of 5 stars
    ·
    375 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    S

    Sapienza University of Rome

    Recovering the Humankind's Past and Saving the Universal Heritage

    Skills you'll gain: Ancient History, 3D Modeling, Public History, Scientific Methods, Data Sharing, Anthropology, Investigation, Cultural Diversity, Case Studies, Art History, Research, Data Management, Data Collection

    4.4
    Rating, 4.4 out of 5 stars
    ·
    306 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University at Buffalo

    Energy: The Enterprise

    Skills you'll gain: Energy and Utilities, Workforce Development, Sustainable Development, Sustainable Technologies, Electric Power Systems, Environment and Resource Management, Environmental Science, Innovation, Emerging Technologies, Market Dynamics, Climate Change Mitigation, Operational Efficiency

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.1K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    EIT Digital

    Embedded Hardware and Operating Systems

    Skills you'll gain: Embedded Systems, Embedded Software, Internet Of Things, Operating Systems, Real-Time Operating Systems, Wireless Networks, System Programming, Hardware Architecture, Simulations, C (Programming Language), Network Protocols, Application Programming Interface (API)

    4.1
    Rating, 4.1 out of 5 stars
    ·
    625 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Mobile Marketing, Optimization Tactics, and Analytics

    Skills you'll gain: Marketing Analytics, Key Performance Indicators (KPIs), Marketing Effectiveness, A/B Testing, Web Analytics, Digital Marketing, Customer experience improvement, Performance Measurement, Marketing Strategies, Mobile Security, Marketing, Web Applications, Target Audience, Sales

    4.5
    Rating, 4.5 out of 5 stars
    ·
    48 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    B

    Big Interview

    The Art of the Job Interview

    Skills you'll gain: Interviewing Skills, Non-Verbal Communication, Applicant Tracking Systems, Professional Networking, Recruitment, LinkedIn, Verbal Communication Skills, Job Analysis, Communication, Professional Development, Negotiation, Rapport Building, Storytelling, Enthusiasm

    4.5
    Rating, 4.5 out of 5 stars
    ·
    89 reviews

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer experience courses

  • Incident Response, BC, and DR Concepts: ISC2
  • Generative AI Language Modeling with Transformers: IBM
  • Probability Foundations for Data Science and AI: University of Colorado Boulder
  • Create a value proposition canvas in Miro: Coursera Project Network
  • React Native: Meta
  • Getting started with TensorFlow 2: Imperial College London
  • Using Machine Learning in Trading and Finance: New York Institute of Finance
  • Recovering the Humankind's Past and Saving the Universal Heritage: Sapienza University of Rome
  • Energy: The Enterprise: University at Buffalo
  • Embedded Hardware and Operating Systems: EIT Digital

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Certificates & Programs

  • Google Cybersecurity Certificate
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