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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • C

    Coursera Project Network

    Manage Your Versions with Git (Part I)

    Skills you'll gain: Git (Version Control System), Version Control, Software Versioning, Software Development Tools, Software Configuration Management, Project Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    103 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    K

    Korea Advanced Institute of Science and Technology(KAIST)

    Practical Python for AI Coding 1

    Skills you'll gain: NumPy, Python Programming, Artificial Intelligence, Programming Principles, Tensorflow, Data Structures, Development Environment, Keras (Neural Network Library), Computer Programming Tools, Object Oriented Programming (OOP), Data Manipulation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    86 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    MathWorks

    Data Processing and Feature Engineering with MATLAB

    Skills you'll gain: Feature Engineering, Dimensionality Reduction, Data Integration, Exploratory Data Analysis, Data Visualization, Matlab, Data Processing, Descriptive Statistics, Data Cleansing, Data Manipulation, Histogram, Data Transformation, Text Mining, Predictive Modeling, Unstructured Data, Image Analysis, Natural Language Processing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    349 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Communication Skills

    Skills you'll gain: Communication, Communication Strategies, Influencing, Verbal Communication Skills, Interpersonal Communications, Persuasive Communication, Writing, Business Writing, Motivational Skills, Empathy, Decision Making, Collaboration

    4.6
    Rating, 4.6 out of 5 stars
    ·
    70 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Illinois Urbana-Champaign

    Sustainable Food Systems

    Skills you'll gain: Systems Thinking, Sustainable Systems, Sustainable Development, Food and Beverage, Nutrition and Diet, Environmental Issue, Water Sustainability, Economics, Energy and Utilities, Environment, Production Process, Water Resources, Land Management, Environment and Resource Management, Culture, Consumer Behaviour

    4.4
    Rating, 4.4 out of 5 stars
    ·
    36 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera Instructor Network

    Emotional Intelligence in Leadership

    Skills you'll gain: Emotional Intelligence, Conflict Management, Empathy, Leadership Development, Personal Development, Leadership, Self-Awareness, Professional Development, Adaptability, Relationship Building, Team Management, Self-Discipline, Communication, Active Listening, Stress Management, Decision Making, Mindfulness

    4.8
    Rating, 4.8 out of 5 stars
    ·
    142 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Foundations and Core Concepts of PyTorch

    Skills you'll gain: PyTorch (Machine Learning Library), Deep Learning, Machine Learning, Supervised Learning, Artificial Neural Networks, Artificial Intelligence, Python Programming, Regression Analysis, Software Installation, System Configuration, Development Environment, Performance Tuning

    4.5
    Rating, 4.5 out of 5 stars
    ·
    37 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Salesforce

    Resumen de ventas y CRM

    Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Process, Salesforce, Sales Pipelines, Sales, B2B Sales, Sales Support, Customer Data Management, Databases, Data Management, Data Cleansing, Business-To-Consumer

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    LearnQuest

    Java Database Connectivity

    Skills you'll gain: Stored Procedure, Hibernate (Java), PL/SQL, Relational Databases, Object-Relational Mapping, SQL, Data Access, Java Platform Enterprise Edition (J2EE), Database Design, Databases, Java, Data Manipulation, Data Mapping, Java Programming, JUnit, Object Oriented Programming (OOP), Query Languages, Database Management, Database Systems, Transaction Processing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    56 reviews

    Beginner · Specialization · 1 - 3 Months

  • C

    Coursera Project Network

    Measure a Marketing Strategy using Facebook Insights

    Skills you'll gain: Facebook, Corporate Communications, Customer Insights, Social Media Marketing, Marketing Analytics, Social Media, Content Performance Analysis, Marketing Strategies, Social Media Strategy, Marketing, Target Audience, Research

    4.7
    Rating, 4.7 out of 5 stars
    ·
    46 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera Project Network

    Get Started with Facebook Ads Manager

    Skills you'll gain: Facebook, Advertising Campaigns, Account Management, Advertising, Social Media Management, Digital Advertising, User Accounts, Social Media, Social Media Marketing

    4.5
    Rating, 4.5 out of 5 stars
    ·
    84 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Python, SQL, Tableau for Data Science

    Skills you'll gain: Data Storytelling, Data Presentation, SQL, Data Visualization Software, Database Design, AWS SageMaker, Unsupervised Learning, Data Visualization, Interactive Data Visualization, Dashboard, Feature Engineering, Database Management, Exploratory Data Analysis, A/B Testing, Tableau Software, Pandas (Python Package), Matplotlib, Python Programming, Data Analysis, Machine Learning

    4.1
    Rating, 4.1 out of 5 stars
    ·
    15 reviews

    Beginner · Professional Certificate · 3 - 6 Months

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In summary, here are 10 of our most popular customer experience courses

  • Manage Your Versions with Git (Part I): Coursera Project Network
  • Practical Python for AI Coding 1: Korea Advanced Institute of Science and Technology(KAIST)
  • Data Processing and Feature Engineering with MATLAB: MathWorks
  • Communication Skills: Packt
  • Sustainable Food Systems: University of Illinois Urbana-Champaign
  • Emotional Intelligence in Leadership: Coursera Instructor Network
  • Foundations and Core Concepts of PyTorch: Packt
  • Resumen de ventas y CRM: Salesforce
  • Java Database Connectivity: LearnQuest
  • Measure a Marketing Strategy using Facebook Insights: Coursera Project Network

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  • Google Cybersecurity Certificate
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