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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    Exam Prep (DEA-C01): AWS Certified Data Engineer - Associate

    Skills you'll gain: AWS SageMaker, AWS CloudFormation, Amazon S3, Serverless Computing, Amazon DynamoDB, Amazon CloudWatch, Cloud Security, Data Security, Amazon Redshift, AWS Kinesis, Data Integration, Cloud Storage, Amazon Web Services, Data Lakes, Data Storage, Databases, Apache Airflow, Cloud Computing Architecture, Infrastructure as Code (IaC), Cloud Engineering

    4.5
    Rating, 4.5 out of 5 stars
    ·
    16 reviews

    Intermediate · Specialization · 3 - 6 Months

  • I

    Illinois Tech

    Digital Transformation

    Skills you'll gain: Digital Transformation, Business Transformation, Innovation, Operational Excellence, Customer experience strategy (CX), Technology Strategies, Plan Execution, Strategic Leadership, Business Strategies, Change Management, Data-Driven Decision-Making, Emerging Technologies, Governance

    Build toward a degree

    4.5
    Rating, 4.5 out of 5 stars
    ·
    19 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Gemini for Application Developers

    Skills you'll gain: Google Gemini, Generative AI, Google Cloud Platform, Software Development Tools, Application Development, Integrated Development Environments, Cloud Services, Code Review

    4.8
    Rating, 4.8 out of 5 stars
    ·
    13 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Oracle Primavera P6 – Project Setup and Basic Management

    Skills you'll gain: Work Breakdown Structure, Calendar Management, Timelines, Project Schedules, Scheduling, Project Planning, Project Coordination, Project Management Software, Project Management, Milestones (Project Management), Relationship Management, Data Visualization, Data Import/Export

    4.6
    Rating, 4.6 out of 5 stars
    ·
    53 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free
    Free
    D

    Duke University

    Space Medicine

    Skills you'll gain: Physiology, Medical Science and Research, Biomedical Engineering, Emergency Medicine, Vital Signs, Radiation Protection, Human Factors, Health Care, Respiration, Environment, Physics, Biology, Engineering

    4.8
    Rating, 4.8 out of 5 stars
    ·
    569 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    T

    The Hong Kong University of Science and Technology

    Software Engineering: Implementation and Testing

    Skills you'll gain: Acceptance Testing, Software Development Methodologies, Configuration Management, Debugging, Software Development Life Cycle, Software Testing, Software Engineering, Unified Modeling Language, Integration Testing, User Acceptance Testing (UAT), Unit Testing, System Implementation, Secure Coding, Test Case, Requirements Analysis, Agile Methodology, Project Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    118 reviews

    Intermediate · Course · 1 - 3 Months

  • I

    ISC2

    Network and Communications Security

    Skills you'll gain: OSI Models, Network Security, Security Controls, General Networking, Wireless Networks, Network Protocols, Firewall, Network Administration, TCP/IP, Telecommunications, Proxy Servers, Network Infrastructure, Intrusion Detection and Prevention, Remote Access Systems

    4.5
    Rating, 4.5 out of 5 stars
    ·
    32 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    LearnQuest

    Java Database Connectivity

    Skills you'll gain: Stored Procedure, Hibernate (Java), PL/SQL, Relational Databases, Object-Relational Mapping, SQL, Data Access, Java Platform Enterprise Edition (J2EE), Database Design, Databases, Java, Data Manipulation, Data Mapping, Java Programming, JUnit, Object Oriented Programming (OOP), Query Languages, Database Management, Database Systems, Transaction Processing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    56 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    A

    Akamai Technologies, Inc.

    Networking Fundamentals

    Skills you'll gain: Routing Protocols, OSI Models, Remote Access Systems, Network Architecture, TCP/IP, General Networking, Network Protocols, Network Troubleshooting, Computer Networking, Networking Hardware, Network Administration, Network Security, Network Infrastructure, Network Model, Virtual Private Networks (VPN), Wireless Networks, Network Routers, Network Routing, Dynamic Host Configuration Protocol (DHCP), Intrusion Detection and Prevention

    4.7
    Rating, 4.7 out of 5 stars
    ·
    133 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Managing the New Product Development Process

    Skills you'll gain: New Product Development, Product Development, Product Design, Design Thinking, Persona Development, Innovation, Prototyping, Market Research, Ideation, Target Market, Product Requirements, Wireframing, Customer Insights

    Build toward a degree

    4.9
    Rating, 4.9 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera Project Network

    Improve Efficiency in Asana for Project Managers

    Skills you'll gain: Organizational Skills, Prioritization, Project Management Software, Workflow Management, Productivity Software, Project Management

    4.3
    Rating, 4.3 out of 5 stars
    ·
    109 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Explainable AI (XAI)

    Skills you'll gain: Responsible AI, Large Language Modeling, Data Ethics, Decision Tree Learning, Regression Analysis, Generative AI, Artificial Intelligence, Predictive Modeling, Data-Driven Decision-Making, Statistical Modeling, Python Programming, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Applied Machine Learning, Image Analysis, Machine Learning Methods, Deep Learning, Visualization (Computer Graphics), Plot (Graphics), Artificial Neural Networks

    4.6
    Rating, 4.6 out of 5 stars
    ·
    53 reviews

    Intermediate · Specialization · 1 - 3 Months

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In summary, here are 10 of our most popular customer experience courses

  • Exam Prep (DEA-C01): AWS Certified Data Engineer - Associate: Whizlabs
  • Digital Transformation: Illinois Tech
  • Gemini for Application Developers: Google Cloud
  • Oracle Primavera P6 – Project Setup and Basic Management: Packt
  • Space Medicine: Duke University
  • Software Engineering: Implementation and Testing: The Hong Kong University of Science and Technology
  • Network and Communications Security : ISC2
  • Java Database Connectivity: LearnQuest
  • Networking Fundamentals: Akamai Technologies, Inc.
  • Managing the New Product Development Process: University of Colorado Boulder

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Certificates & Programs

  • Google Cybersecurity Certificate
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