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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • C

    Coursera Project Network

    Prompt Engineering with GPT: Programming for Custom Content

    Skills you'll gain: Prompt Engineering, Generative AI, OpenAI, ChatGPT, Scripting, LLM Application, Python Programming, Application Programming Interface (API), Application Development, Machine Learning, Software Engineering

    4.5
    Rating, 4.5 out of 5 stars
    ·
    62 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Mobile App Development Capstone Project 

    Skills you'll gain: Mobile Development, React Native, iOS Development, User Story, Flutter (Software), Android Development, Mobile Security, User Interface and User Experience (UI/UX) Design, Figma (Design Software), Application Deployment, UI Components, Application Programming Interface (API), Software Development, GitHub, Data Storage

    4.7
    Rating, 4.7 out of 5 stars
    ·
    15 reviews

    Advanced · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    BI Dashboards with IBM Cognos Analytics and Google Looker

    Skills you'll gain: IBM Cognos Analytics, Data Visualization, Dashboard, Business Intelligence, Interactive Data Visualization, Data Presentation, Looker (Software), Data Visualization Software, Business Intelligence Software, Analytics

    4.6
    Rating, 4.6 out of 5 stars
    ·
    33 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    Universidad Nacional Autónoma de México

    Introducción al mercado

    Skills you'll gain: Strategic Marketing, Marketing, Marketing Planning, Market Research, Target Market, Marketing Strategies, Go To Market Strategy, Business Analytics, Product Promotion, Market Analysis, Product Development, Consumer Behaviour, Entrepreneurship, New Business Development, Budgeting

    4.7
    Rating, 4.7 out of 5 stars
    ·
    260 reviews

    Mixed · Course · 1 - 3 Months

  • C

    Coursera Project Network

    Building Candlestick Charts with Google Sheets

    Skills you'll gain: Technical Analysis, Google Sheets, Market Data, Data Visualization, Trend Analysis, Web Scraping, Data Visualization Software

    4.3
    Rating, 4.3 out of 5 stars
    ·
    296 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    L

    LearnQuest

    Introduction to Application Development

    Skills you'll gain: Apache Maven, Software Development Life Cycle, Unified Modeling Language, Object Oriented Programming (OOP), Build Tools, CI/CD, Object Oriented Design, Software Development Methodologies, Jenkins, Continuous Integration, Agile Methodology, Software Development Tools, Version Control, Software Design Patterns, Software Development, Test Driven Development (TDD), Computational Thinking, Software Versioning, Cloud Development, Programming Principles

    4.5
    Rating, 4.5 out of 5 stars
    ·
    189 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Design Basics of RCC Buildings

    Skills you'll gain: Architectural Drawing, Blueprint Reading, Structural Engineering, Structural Analysis, Engineering Drawings, Building Design, Engineering Documentation, Architectural Engineering, Building Codes, Civil Engineering, Construction, Engineering Practices, Engineering Calculations

    4.7
    Rating, 4.7 out of 5 stars
    ·
    48 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    Imperial College London

    Foundations of Public Health Practice: Health Protection

    Skills you'll gain: Microbiology, Public Health and Disease Prevention, Public Health, Sanitation, Infectious Diseases, Environment Health And Safety, Health Education, Epidemiology, Emergency Response, Healthcare Ethics, Community Health, Radiation Protection, Immunology

    4.8
    Rating, 4.8 out of 5 stars
    ·
    120 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    EDHEC Business School

    Python and Machine-Learning for Asset Management with Alternative Data Sets

    Skills you'll gain: Text Mining, Applied Machine Learning, Network Analysis, Data Visualization Software, Financial Data, Market Data, Unstructured Data, Web Scraping, Social Network Analysis, Advanced Analytics, Financial Market, Financial Analysis, Investments, Data Mining, Asset Management, Python Programming, Predictive Analytics, Data Analysis, Risk Analysis, Consumer Behaviour

    4.4
    Rating, 4.4 out of 5 stars
    ·
    236 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Starweaver

    Essentials of Hospitality Management

    Skills you'll gain: Revenue Management, Capital Expenditure, Financial Statement Analysis, Advanced Analytics, Hospitality Management, Cost Control, Hospitality, Financial Statements, Budgeting, Financial Analysis, Performance Measurement, Financial Forecasting, Variance Analysis, Business Metrics, Operating Budget, Financial Management, Innovation, Hotels and Accommodations, Service Management, Financial Planning

    4.6
    Rating, 4.6 out of 5 stars
    ·
    76 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    M

    MathWorks

    Deep Learning for Computer Vision

    Skills you'll gain: Computer Vision, Anomaly Detection, Image Analysis, Matlab, Deep Learning, Artificial Neural Networks, Unsupervised Learning, Application Deployment, PyTorch (Machine Learning Library), Data Visualization, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning Methods, Data Synthesis, Performance Tuning, Classification And Regression Tree (CART), Data Analysis, Data Validation, Medical Imaging

    4.9
    Rating, 4.9 out of 5 stars
    ·
    29 reviews

    Beginner · Specialization · 1 - 3 Months

  • C

    Coursera Project Network

    Flush Out a Feature on Coursera in Miro

    Skills you'll gain: Wireframing, Kanban Principles, Mockups, Data Import/Export, Project Management, Collaborative Software, Ideation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    18 reviews

    Beginner · Guided Project · Less Than 2 Hours

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In summary, here are 10 of our most popular customer experience courses

  • Prompt Engineering with GPT: Programming for Custom Content: Coursera Project Network
  • Mobile App Development Capstone Project : SkillUp
  • BI Dashboards with IBM Cognos Analytics and Google Looker: IBM
  • Introducción al mercado: Universidad Nacional Autónoma de México
  • Building Candlestick Charts with Google Sheets: Coursera Project Network
  • Introduction to Application Development: LearnQuest
  • Design Basics of RCC Buildings: L&T EduTech
  • Foundations of Public Health Practice: Health Protection: Imperial College London
  • Python and Machine-Learning for Asset Management with Alternative Data Sets: EDHEC Business School
  • Essentials of Hospitality Management: Starweaver

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