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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Free
    Free
    C

    Curtis Institute of Music

    Exploring Beethoven's Piano Sonatas Part 3

    Skills you'll gain: Classical Music, Instrumental Music, Music, Music Performance, Music History

    4.9
    Rating, 4.9 out of 5 stars
    ·
    118 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    C

    Coursera Instructor Network

    Marketing Analytics: Data Predictions and Dashboards

    Skills you'll gain: Marketing Analytics, Dashboard, Data Visualization, Predictive Modeling, Data-Driven Decision-Making, Data Storytelling, Marketing Strategies, Marketing, Data Visualization Software, Analytics, Customer Insights, Market Research, Data Analysis, Analytical Skills, Strategic Decision-Making

    3.9
    Rating, 3.9 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    N

    Northeastern University

    Healthcare Data Management and Information Systems

    Skills you'll gain: Medical Privacy, Health Informatics, Health Information Management, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Digital Transformation, Health Care, Clinical Informatics, Emerging Technologies, Information Privacy, Data Management, Technology Strategies, Cybersecurity, Data Security, Platform As A Service (PaaS), Security Strategy, Innovation, Data Integration

    4.9
    Rating, 4.9 out of 5 stars
    ·
    16 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    R

    Rice University

    Principles of Computing (Part 2)

    Skills you'll gain: Computational Thinking, Programming Principles, Algorithms, Data Structures, Theoretical Computer Science, Computer Programming, Python Programming, Computer Science, Game Theory, Mathematical Modeling, Software Testing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    364 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Object Oriented Programming in Java

    Skills you'll gain: Object Oriented Programming (OOP), Object Oriented Design, Java, Java Programming, File Management, Application Development, Programming Principles, Program Development, Application Design, Data Structures, Data Management

    4.9
    Rating, 4.9 out of 5 stars
    ·
    28 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    R

    Red Hat

    Managing Cloud-native Applications with Kubernetes

    Skills you'll gain: Kubernetes, Cloud-Native Computing, Application Deployment, Cloud Applications, Cloud Platforms, Containerization, Cloud Computing, YAML, Configuration Management, Network Routing, Performance Tuning, Scalability

    4.8
    Rating, 4.8 out of 5 stars
    ·
    68 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Meta

    إدارة وسائل التواصل الاجتماعي

    Skills you'll gain: Content Performance Analysis, Social Media Management, Social Media, Content Strategy, Instagram, Social Media Strategy, Social Media Marketing, Content Marketing, Content Creation, Facebook, Branding, Content Management, Customer Engagement

    4.7
    Rating, 4.7 out of 5 stars
    ·
    64 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    Universidad de Palermo

    Introduction to Tourism and Hospitality

    Skills you'll gain: Hospitality, Climate Change Adaptation, Market Dynamics, Digital Transformation, Hotels and Accommodations, Sustainable Development, Travel Arrangements, Food Services, Economic Development, Environment and Resource Management, Socioeconomics, Cultural Diversity, Culture, Consumer Behaviour, Supply And Demand

    4.3
    Rating, 4.3 out of 5 stars
    ·
    54 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Codio

    Advanced Django: Mastering Django and Django Rest Framework

    Skills you'll gain: Django (Web Framework), Performance Tuning, Postman API Platform, Restful API, Application Programming Interface (API), Data Validation, Authentications, React.js, Authorization (Computing), PostgreSQL, Object-Relational Mapping, API Design, Model View Controller, Scalability, Application Frameworks, JSON, Full-Stack Web Development, Unit Testing, Web Development, Python Programming

    4.6
    Rating, 4.6 out of 5 stars
    ·
    158 reviews

    Advanced · Specialization · 3 - 6 Months

  • U

    University of Illinois Urbana-Champaign

    Sustainable Innovation for Subsistence Marketplaces

    Skills you'll gain: Design Thinking, Environmental Issue, Sustainable Business, Solution Design, Innovation, Product Development, Entrepreneurship, Market Analysis, Market Research, Business Development, Consumer Behaviour, Needs Assessment, Cultural Sensitivity

    Build toward a degree

    4.1
    Rating, 4.1 out of 5 stars
    ·
    125 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Introduction to High-Performance and Parallel Computing

    Skills you'll gain: Bash (Scripting Language), Scalability, Distributed Computing, Big Data, Operating Systems, Performance Tuning, File Systems, Linux, Scripting, Command-Line Interface, OS Process Management, Artificial Intelligence

    Build toward a degree

    3.7
    Rating, 3.7 out of 5 stars
    ·
    146 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Conduct a 5 Whys Analysis in Miro

    Skills you'll gain: Brainstorming, Root Cause Analysis, Collaborative Software, Business Analysis, Problem Management, Process Analysis, Design Thinking, Business Process Management

    4.4
    Rating, 4.4 out of 5 stars
    ·
    28 reviews

    Beginner · Guided Project · Less Than 2 Hours

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In summary, here are 10 of our most popular customer experience courses

  • Exploring Beethoven's Piano Sonatas Part 3: Curtis Institute of Music
  • Marketing Analytics: Data Predictions and Dashboards: Coursera Instructor Network
  • Healthcare Data Management and Information Systems: Northeastern University
  • Principles of Computing (Part 2): Rice University
  • Object Oriented Programming in Java: IBM
  • Managing Cloud-native Applications with Kubernetes: Red Hat
  • إدارة وسائل التواصل الاجتماعي: Meta
  • Introduction to Tourism and Hospitality: Universidad de Palermo
  • Advanced Django: Mastering Django and Django Rest Framework: Codio
  • Sustainable Innovation for Subsistence Marketplaces: University of Illinois Urbana-Champaign

Other topics to explore

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  • Google Cybersecurity Certificate
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