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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Communication as a Technical Leader

    Skills you'll gain: Interpersonal Communications, Verbal Communication Skills, Active Listening, Constructive Feedback, Communication, Technical Management, Trustworthiness, Rapport Building, Business Communication, Non-Verbal Communication, Management Training And Development, Professional Development, Supervision, Leadership, Emotional Intelligence, Leadership Development, Coaching

    4.5
    Rating, 4.5 out of 5 stars
    ·
    54 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    I

    IBM

    Introduction to Digital Marketing

    Skills you'll gain: Digital Marketing, Digital Media Strategy, Business Strategies, Digital Advertising, Growth Strategies, Social Media, Pay Per Click Advertising, Market Analysis, Market Opportunities

    4.7
    Rating, 4.7 out of 5 stars
    ·
    34 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Clinical Data Models and Data Quality Assessments

    Skills you'll gain: Extract, Transform, Load, Data Modeling, Clinical Data Management, Database Design, Data Warehousing, Data Quality, Data Transformation, Data Integration, Health Informatics, Relational Databases, SQL

    4.2
    Rating, 4.2 out of 5 stars
    ·
    66 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Managing Google Cloud's Apigee API Platform for Hybrid Cloud

    Skills you'll gain: API Gateway, Cloud API, Application Programming Interface (API), Kubernetes, Google Cloud Platform, Hybrid Cloud Computing, Application Performance Management, Capacity Management, Scalability, Application Security, Cloud-Native Computing, Security Controls, System Monitoring, Application Deployment, Patch Management, Proxy Servers, Restful API, Data Security, Network Troubleshooting, Configuration Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    56 reviews

    Beginner · Specialization · 1 - 3 Months

  • C

    Coursera Project Network

    Introduction to Javascript: The Basics

    Skills you'll gain: Javascript, Back-End Web Development, Server Side, Front-End Web Development, Scripting, Event-Driven Programming, Web Applications, Mobile Development, HTML and CSS, Web Development

    4.3
    Rating, 4.3 out of 5 stars
    ·
    285 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    U

    University of Geneva

    Physique des particules - une introduction

    Skills you'll gain: Physics, Laboratory Equipment, Radiation Protection, Physical Science, Laboratory Experience, Experimentation, Calculus, Research, Applied Mathematics

    4.3
    Rating, 4.3 out of 5 stars
    ·
    83 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Get Started with Android App Development

    Skills you'll gain: Android Studio, Android Development, Android (Operating System), Mobile Development, Application Development, Mobile Development Tools, User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, UI Components, Human Computer Interaction, Interaction Design, Usability, Development Environment, Development Testing

    4.3
    Rating, 4.3 out of 5 stars
    ·
    57 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    I

    IE Business School

    Marketing Management Essentials:The Marketing Plan Structure

    Skills you'll gain: Marketing Planning, Customer Engagement, Strategic Marketing, Marketing Management, Marketing Effectiveness, Marketing Strategies, Marketing, Market Research, Market Analysis, Market Dynamics, Brand Management, Customer experience strategy (CX), Key Performance Indicators (KPIs), Performance Measurement

    4.5
    Rating, 4.5 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    N

    NIIT

    Frontend Development using React

    Skills you'll gain: Responsive Web Design, HTML and CSS, JSON, React.js, Jest (JavaScript Testing Framework), Hypertext Markup Language (HTML), Javascript, Bootstrap (Front-End Framework), Ajax, Web Design, Web Development Tools, Web Design and Development, Cascading Style Sheets (CSS), Unit Testing, UI Components, User Interface and User Experience (UI/UX) Design, Web Development, Front-End Web Development, Mobile Development, JavaScript Frameworks

    3.4
    Rating, 3.4 out of 5 stars
    ·
    82 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    I

    IBM

    Vector Databases for RAG: An Introduction

    Skills you'll gain: LLM Application, Data Storage Technologies, Databases, NoSQL, Data Storage, Query Languages, Artificial Intelligence, Database Architecture and Administration, Applied Machine Learning, Information Management, Generative AI

    4.6
    Rating, 4.6 out of 5 stars
    ·
    39 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Virginia

    L'analyse marketing

    Skills you'll gain: Marketing Analytics, Marketing Effectiveness, Data-Driven Decision-Making, Marketing Strategies, Marketing, Customer Analysis, Brand Management, Web Analytics, Analytics, Regression Analysis, Return On Investment, Consumer Behaviour, A/B Testing

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    T

    Tecnológico de Monterrey

    Entrepreneurial Mindset

    Skills you'll gain: Innovation, Business Modeling, Entrepreneurship, Lean Methodologies, Corporate Strategy, New Product Development, Business Strategy, New Business Development, Value Propositions, Customer Insights

    4.4
    Rating, 4.4 out of 5 stars
    ·
    46 reviews

    Advanced · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer experience courses

  • Communication as a Technical Leader: University of Colorado Boulder
  • Introduction to Digital Marketing: IBM
  • Clinical Data Models and Data Quality Assessments: University of Colorado System
  • Managing Google Cloud's Apigee API Platform for Hybrid Cloud: Google Cloud
  • Introduction to Javascript: The Basics: Coursera Project Network
  • Physique des particules - une introduction: University of Geneva
  • Get Started with Android App Development: SkillUp
  • Marketing Management Essentials:The Marketing Plan Structure: IE Business School
  • Frontend Development using React: NIIT
  • Vector Databases for RAG: An Introduction: IBM

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