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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Free Trial
    Free Trial
    N

    NIIT

    Frontend Development using React

    Skills you'll gain: Responsive Web Design, HTML and CSS, JSON, React.js, Jest (JavaScript Testing Framework), Hypertext Markup Language (HTML), Javascript, Bootstrap (Front-End Framework), Ajax, Web Design, Web Development Tools, Web Design and Development, Cascading Style Sheets (CSS), Unit Testing, UI Components, User Interface and User Experience (UI/UX) Design, Web Development, Front-End Web Development, Mobile Development, JavaScript Frameworks

    3.4
    Rating, 3.4 out of 5 stars
    ·
    82 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    High-Fidelity Design and User Testing with Figma

    Skills you'll gain: Usability Testing, Figma (Design Software), Responsive Web Design, User Experience Design, UI/UX Research, Prototyping, Software Design Documents, Design Specifications, User Interface (UI) Design, UI Components, Animations

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Getting Started with Tableau

    Skills you'll gain: Dashboard, Data Storytelling, Data Visualization Software, Tableau Software, Data Visualization, Interactive Data Visualization, Real Time Data, Data Manipulation, Data Import/Export, Data Transformation, Data Cleansing, Data Analysis

    4.6
    Rating, 4.6 out of 5 stars
    ·
    42 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Web Application Security Testing with OWASP ZAP

    Skills you'll gain: Open Web Application Security Project (OWASP), Vulnerability Scanning, Proxy Servers, Security Testing, Penetration Testing, Vulnerability Assessments, Web Scraping, Web Applications

    4.3
    Rating, 4.3 out of 5 stars
    ·
    287 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    I

    IBM

    Product Management: Capstone Project

    Skills you'll gain: Usability Testing, Product Lifecycle Management, Product Management, Product Testing, Product Roadmaps, Agile Product Development, Product Development, New Product Development, Portfolio Management, Market Analysis, Product Requirements, Business Strategy, Demand Generation, Product Strategy, Market Intelligence, Marketing Planning

    4.6
    Rating, 4.6 out of 5 stars
    ·
    75 reviews

    Advanced · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Simplilearn

    Generative AI in Software Engineering Certification

    Skills you'll gain: Amazon Bedrock, Software Documentation, Generative AI, Test Automation, Mockups, User Interface (UI), Software Development Tools, User Interface and User Experience (UI/UX) Design, Usability, Software Testing, Vulnerability Scanning, Application Security, Maintainability, Prompt Engineering, Test Case, Software Architecture, Code Review, Secure Coding, Artificial Intelligence, Debugging

    3.6
    Rating, 3.6 out of 5 stars
    ·
    9 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Preview
    Preview
    I

    Illinois Tech

    Digital Marketing

    Skills you'll gain: Pay Per Click Advertising, Digital Marketing, Web Analytics, Email Marketing, Paid media, Digital Advertising, Google Ads, Social Media Campaigns, Marketing Strategies, Online Advertising, Social Media Marketing, Google Analytics, Web Analytics and SEO, Web Design and Development, Marketing, Marketing Analytics, Search Engine Optimization, Social Media, Campaign Management, Search Engine Marketing

    Build toward a degree

    4.5
    Rating, 4.5 out of 5 stars
    ·
    55 reviews

    Advanced · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Introduction to Process Safety and Risk Analysis

    Skills you'll gain: Chemical Engineering, Hazard Analysis, Process Engineering, Safety Assurance, Safety Training, Risk Management, Process Control, Failure Analysis, Accident Prevention, Risk Analysis

    4.9
    Rating, 4.9 out of 5 stars
    ·
    165 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    T

    The Museum of Modern Art

    Reimagining Blackness and Architecture

    Skills you'll gain: Storytelling, Public History, Community Development, Social Justice, Cultural Responsiveness, Creativity, Art History, Design, Cultural Diversity, Photography

    4.8
    Rating, 4.8 out of 5 stars
    ·
    73 reviews

    Beginner · Course · 1 - 3 Months

  • U

    University of Illinois Urbana-Champaign

    Sustainable Business Enterprises

    Skills you'll gain: Sustainable Business, Sustainable Development, Corporate Sustainability, Product Development, Environmental Social And Corporate Governance (ESG), Sustainability Reporting, Consumer Behaviour, Product Design, Environmental Issue, New Product Development, Innovation, Design Thinking, Market Opportunities, Business Strategies, Customer Analysis, Market Research, Business Development, Value Propositions, Communication Strategies

    Build toward a degree

    4.3
    Rating, 4.3 out of 5 stars
    ·
    144 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    R

    Rice University

    Principles of Economics: Introduction - Getting to Know You

    Skills you'll gain: Economics, Supply And Demand, Market Dynamics, Tax, Market Analysis, International Relations, Operating Cost, Policy Analysis, Consumer Behaviour, Decision Making

    4.9
    Rating, 4.9 out of 5 stars
    ·
    55 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Practice Exam for CompTIA Tech+ Certification

    Skills you'll gain: Cloud Infrastructure, Computer Programming, Artificial Intelligence, Mockups, Network Security

    4.8
    Rating, 4.8 out of 5 stars
    ·
    139 reviews

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer experience courses

  • Frontend Development using React: NIIT
  • High-Fidelity Design and User Testing with Figma: Coursera
  • Getting Started with Tableau: SkillUp
  • Web Application Security Testing with OWASP ZAP: Coursera Project Network
  • Product Management: Capstone Project: IBM
  • Generative AI in Software Engineering Certification: Simplilearn
  • Digital Marketing: Illinois Tech
  • Introduction to Process Safety and Risk Analysis: University of California, Davis
  • Reimagining Blackness and Architecture: The Museum of Modern Art
  • Sustainable Business Enterprises: University of Illinois Urbana-Champaign

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  • Google Cybersecurity Certificate
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