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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    What is Technology Entrepreneurship and Innovation?

    Skills you'll gain: Entrepreneurship, Commercialization, Design Thinking, Innovation, Presentations, Market Opportunities, Ideation, Product Development, Solution Design, Customer Insights

    4.8
    Rating, 4.8 out of 5 stars
    ·
    55 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera Project Network

    Building Test Automation Framework using Selenium and TestNG

    Skills you'll gain: Test Automation, Test Case, Selenium (Software), Software Testing, Maintainability, Test Data, Debugging, Configuration Management

    4.5
    Rating, 4.5 out of 5 stars
    ·
    157 reviews

    Advanced · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    I

    IBM

    BI Dashboards with IBM Cognos Analytics and Google Looker

    Skills you'll gain: IBM Cognos Analytics, Data Visualization, Dashboard, Business Intelligence, Interactive Data Visualization, Data Presentation, Looker (Software), Data Visualization Software, Business Intelligence Software, Analytics

    4.6
    Rating, 4.6 out of 5 stars
    ·
    33 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    FEM - Linear, Nonlinear Analysis & Post-Processing

    Skills you'll gain: Finite Element Methods, Engineering Analysis, Simulation and Simulation Software, Engineering Calculations, Mathematical Modeling, Structural Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    190 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • C

    Coursera Project Network

    Building Candlestick Charts with Google Sheets

    Skills you'll gain: Technical Analysis, Google Sheets, Market Data, Data Visualization, Trend Analysis, Web Scraping, Data Visualization Software

    4.3
    Rating, 4.3 out of 5 stars
    ·
    296 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • U

    University of Illinois Urbana-Champaign

    Global Impact: Cultural Psychology

    Skills you'll gain: Brand Strategy, Global Marketing, Marketing Psychology, Consumer Behaviour, Brand Management, Cultural Diversity, Brand Awareness, Cultural Sensitivity, Culture, Intercultural Competence, Marketing Strategies, Marketing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    175 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    T

    The University of North Carolina at Chapel Hill

    What’s Your Big Idea?

    Skills you'll gain: Ideation, Innovation, User Feedback, Business Strategy, Creative Thinking, Product Development, Entrepreneurship, Competitive Analysis, Resource Management, Presentations, Customer Insights

    4.6
    Rating, 4.6 out of 5 stars
    ·
    166 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    LearnQuest

    Introduction to Application Development

    Skills you'll gain: Apache Maven, Software Development Life Cycle, Unified Modeling Language, Object Oriented Programming (OOP), Build Tools, CI/CD, Object Oriented Design, Software Development Methodologies, Jenkins, Continuous Integration, Agile Methodology, Software Development Tools, Version Control, Software Design Patterns, Software Development, Test Driven Development (TDD), Computational Thinking, Software Versioning, Cloud Development, Programming Principles

    4.5
    Rating, 4.5 out of 5 stars
    ·
    189 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    The Need for Systems Engineering

    Skills you'll gain: Model Based Systems Engineering, Systems Engineering, Requirements Analysis, Test Engineering, Systems Thinking, Systems Architecture, Test Planning, Systems Design, Systems Analysis, Functional Requirement, Systems Development, Risk Management Framework, System Requirements, Engineering Design Process, Verification And Validation

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    78 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Statistical Inference and Hypothesis Testing in Data Science Applications

    Skills you'll gain: Statistical Hypothesis Testing, Statistical Methods, Probability & Statistics, Data Ethics, Statistical Analysis, Quantitative Research, Statistical Inference, Statistics, Sample Size Determination, Sampling (Statistics)

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    50 reviews

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera Project Network

    Business Model Canvas

    Skills you'll gain: Target Market, Value Propositions, Cost Control, Customer Analysis, Business Modeling, Strategic Partnership, Marketing Channel, Entrepreneurship, Business Strategy, Resource Management, Revenue Management

    4.4
    Rating, 4.4 out of 5 stars
    ·
    54 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    R

    Rutgers the State University of New Jersey

    Logistics Excellence

    Skills you'll gain: Logistics, Logistics Management, Warehouse Management, Supply Chain Management, Supply Chain, Transportation Management, Supply Chain Systems, Inventory and Warehousing, Order Fulfillment, Relationship Management, Supplier Relationship Management, Cash Flows, Complex Problem Solving

    4.7
    Rating, 4.7 out of 5 stars
    ·
    61 reviews

    Advanced · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer experience courses

  • What is Technology Entrepreneurship and Innovation?: Arizona State University
  • Building Test Automation Framework using Selenium and TestNG: Coursera Project Network
  • BI Dashboards with IBM Cognos Analytics and Google Looker: IBM
  • FEM - Linear, Nonlinear Analysis & Post-Processing: Coursera Project Network
  • Building Candlestick Charts with Google Sheets: Coursera Project Network
  • Global Impact: Cultural Psychology: University of Illinois Urbana-Champaign
  • What’s Your Big Idea?: The University of North Carolina at Chapel Hill
  • Introduction to Application Development: LearnQuest
  • The Need for Systems Engineering: University of Colorado Boulder
  • Statistical Inference and Hypothesis Testing in Data Science Applications: University of Colorado Boulder

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