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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Free Trial
    Free Trial
    T

    Tecnológico de Monterrey

    Organizational innovation and creativity

    Skills you'll gain: Design Thinking, Innovation, Creative Problem-Solving, Ideation, Process Development, Creative Thinking, New Product Development, Creativity, Lean Methodologies, Customer experience improvement, Customer Engagement, Product Lifecycle Management, Business Modeling, Value Propositions

    4.6
    Rating, 4.6 out of 5 stars
    ·
    16 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Virginia

    Approche agile et design thinking

    Skills you'll gain: User Story, Persona (User Experience), Agile Product Development, Design Thinking, Agile Methodology, Product Development, User Research, Persona Development, Usability Testing, Team Building, User Centered Design, Value Propositions, Innovation

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Tweet Emotion Recognition with TensorFlow

    Skills you'll gain: Tensorflow, Python Programming, Natural Language Processing, Artificial Neural Networks, Text Mining, Machine Learning Algorithms, Deep Learning, Machine Learning, Data Processing

    4.5
    Rating, 4.5 out of 5 stars
    ·
    169 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • C

    Coursera Project Network

    Python Basics: Create a Guessing Number Game from Scratch

    Skills you'll gain: Game Design, Programming Principles, Python Programming, Scripting, Computer Programming, Scripting Languages, Computer Science

    4.6
    Rating, 4.6 out of 5 stars
    ·
    124 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    P

    Packt

    Salesforce Certified AI Associate Certification

    Skills you'll gain: Salesforce Development, Salesforce, Artificial Intelligence, Responsible AI, AI Personalization, Data Quality, Predictive Modeling, Data Management, ChatGPT, Customer Relationship Management, Generative AI, Data Cleansing, Customer Engagement

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Supply Chain of Agriculture

    Skills you'll gain: Land Management, Supply Chain, Food and Beverage, Supply Chain Systems, Transportation, Supply Chain, and Logistics, Supply Chain Management, Supply And Demand, Production Management, Environment and Resource Management, Market Dynamics, Technology Solutions, Consumer Behaviour

    4.8
    Rating, 4.8 out of 5 stars
    ·
    40 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    N

    NIIT

    Frontend Development using React

    Skills you'll gain: Responsive Web Design, HTML and CSS, JSON, React.js, Jest (JavaScript Testing Framework), Hypertext Markup Language (HTML), Javascript, Bootstrap (Front-End Framework), Ajax, Web Design, Web Development Tools, Web Design and Development, Cascading Style Sheets (CSS), Unit Testing, UI Components, User Interface and User Experience (UI/UX) Design, Web Development, Front-End Web Development, Mobile Development, JavaScript Frameworks

    3.4
    Rating, 3.4 out of 5 stars
    ·
    82 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    U

    Universidad de Palermo

    Ética y Gobierno Corporativo

    Skills you'll gain: Corporate Sustainability, Business Ethics, Environmental Social And Corporate Governance (ESG), Sustainability Reporting, Sustainable Development, Business Strategy, Environmental Issue, Business Reporting, Customer Relationship Building, Accountability, Stakeholder Engagement, Communication

    4.7
    Rating, 4.7 out of 5 stars
    ·
    289 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Retrieve Data using Single-Table SQL Queries

    Skills you'll gain: SQL, Query Languages, Data Access, Database Software, Relational Databases, Data Manipulation, Problem Solving

    4.6
    Rating, 4.6 out of 5 stars
    ·
    333 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    C

    Codio

    Python Basics: Selection and Iteration

    Skills you'll gain: Programming Principles, Computer Programming, Python Programming, Scripting, Computational Logic, Scripting Languages, Computer Science

    4.5
    Rating, 4.5 out of 5 stars
    ·
    266 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Leading Oneself with Self-Knowledge

    Skills you'll gain: Self-Awareness, Personal Development, Emotional Intelligence, Leadership Development, Productivity, Time Management, Cognitive flexibility, Decision Making, Systems Thinking, Empathy, Adaptability, Psychology

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    65 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    N

    Northeastern University

    Healthcare Data Management and Information Systems

    Skills you'll gain: Medical Privacy, Health Informatics, Health Information Management, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Digital Transformation, Health Care, Clinical Informatics, Emerging Technologies, Information Privacy, Data Management, Technology Strategies, Cybersecurity, Data Security, Platform As A Service (PaaS), Security Strategy, Innovation, Data Integration

    4.9
    Rating, 4.9 out of 5 stars
    ·
    16 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer experience courses

  • Organizational innovation and creativity: Tecnológico de Monterrey
  • Approche agile et design thinking: University of Virginia
  • Tweet Emotion Recognition with TensorFlow: Coursera Project Network
  • Python Basics: Create a Guessing Number Game from Scratch: Coursera Project Network
  • Salesforce Certified AI Associate Certification: Packt
  • Supply Chain of Agriculture: University of Illinois Urbana-Champaign
  • Frontend Development using React: NIIT
  • Ética y Gobierno Corporativo: Universidad de Palermo
  • Retrieve Data using Single-Table SQL Queries: Coursera Project Network
  • Python Basics: Selection and Iteration: Codio

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