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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Simplilearn

    Lean Six Sigma Green Belt Training

    Skills you'll gain: Lean Six Sigma, Process Mapping, Statistical Process Controls, Six Sigma Methodology, Lean Manufacturing, Kaizen Methodology, Statistical Analysis, Process Improvement, Process Capability, Quality Management, Project Management, Root Cause Analysis, Customer Analysis, Regression Analysis

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Meta

    مطوّر الواجهة الأمامية من Meta

    Skills you'll gain: Usability Testing, Version Control, Responsive Web Design, Bootstrap (Front-End Framework), Jest (JavaScript Testing Framework), GitHub, React.js, Git (Version Control System), HTML and CSS, User Interface and User Experience (UI/UX) Design, User Experience Design, Prototyping, Front-End Web Development, Unit Testing, Pseudocode, Command-Line Interface, Software Versioning, Javascript, Cascading Style Sheets (CSS), Web Development Tools

    4.6
    Rating, 4.6 out of 5 stars
    ·
    23 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    S

    Salesforce

    Representante de desarrollo de ventas de Salesforce

    Skills you'll gain: Overcoming Objections, Sales Development, Growth Mindedness, Lead Generation, Time Management, Active Listening, Customer Relationship Management (CRM) Software, Enthusiasm, Constructive Feedback, Verbal Communication Skills, Prospecting and Qualification, Phone Sales, Cold Calling, Interpersonal Communications, Productivity, Technical Sales, Cultural Diversity, Interviewing Skills, Salesforce, Storytelling

    3.5
    Rating, 3.5 out of 5 stars
    ·
    28 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Database Essentials and Vulnerabilities

    Skills you'll gain: Database Management, Databases, Relational Databases, Database Architecture and Administration, Data Security, User Accounts, Secure Coding, SQL, Application Security, Vulnerability Scanning, NoSQL, Role-Based Access Control (RBAC), Encryption, Data Manipulation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    56 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    D

    Duke University

    Open Design

    Skills you'll gain: Design Thinking, Human Centered Design, User Experience Design, Workplace inclusivity, Diversity Equity and Inclusion Initiatives, Creativity, Cultural Diversity

    4.6
    Rating, 4.6 out of 5 stars
    ·
    14 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Art of the MOOC: Experiments with Sound

    Skills you'll gain: World Music, Music History, Music, Musical Composition, Music Theory, Multimedia, Public Affairs, Performing Arts, Music Performance, Electronic Media, Liberal Arts, Experimentation, Creativity, Cultural Diversity, Research

    4.8
    Rating, 4.8 out of 5 stars
    ·
    76 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    X

    Xbox

    Interaction Design and UX/UI Principles

    Skills you'll gain: User Interface and User Experience (UI/UX) Design, User Interface (UI), Interaction Design, Figma (Design Software), Wireframing, Usability, Web Content Accessibility Guidelines, User Experience, User Centered Design, Web Design, Human Centered Design, Prototyping, Graphic Design

    4.6
    Rating, 4.6 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    S

    Shanghai Jiao Tong University

    当代应用心理学

    Skills you'll gain: Human Factors, Consumer Behaviour, Organizational Leadership, Psychological Evaluations, Psychology, Occupational Safety And Health, Mental Health, Professional Development, Emotional Intelligence, Criminal Investigation and Forensics, Human Development, Market Research, Leadership, Relationship Building, Decision Making, Scientific Methods

    4.6
    Rating, 4.6 out of 5 stars
    ·
    94 reviews

    Mixed · Course · 1 - 3 Months

  • C

    Coursera Project Network

    Advanced SQL Retrieval Queries in SQLiteStudio

    Skills you'll gain: SQL, Query Languages, Relational Databases, Data Manipulation, Data Analysis, Problem Solving

    4.5
    Rating, 4.5 out of 5 stars
    ·
    98 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • C

    Coursera Project Network

    Create User Stories in Miro

    Skills you'll gain: User Story, Backlogs, Product Roadmaps, User Requirements Documents, Sprint Planning, Wireframing, Product Planning, Agile Methodology, Prioritization, Product Strategy

    4.4
    Rating, 4.4 out of 5 stars
    ·
    8 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    C

    Codio

    Software Engineering Tools and Practices

    Skills you'll gain: Jest (JavaScript Testing Framework), CI/CD, Model View Controller, User Acceptance Testing (UAT), Continuous Integration, Cucumber (Software), Postman API Platform, Ansible, Software Testing, OAuth, Web Development Tools, Behavior-Driven Development, Application Performance Management, Prometheus (Software), Authentications, Test Driven Development (TDD), Package and Software Management, Cloud API, Javascript, Software Engineering

    3.9
    Rating, 3.9 out of 5 stars
    ·
    53 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    Codio

    Python Basics: Selection and Iteration

    Skills you'll gain: Programming Principles, Computer Programming, Python Programming, Scripting, Computational Logic, Scripting Languages, Computer Science

    4.5
    Rating, 4.5 out of 5 stars
    ·
    266 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer experience courses

  • Lean Six Sigma Green Belt Training: Simplilearn
  • مطوّر الواجهة الأمامية من Meta: Meta
  • Representante de desarrollo de ventas de Salesforce: Salesforce
  • Database Essentials and Vulnerabilities: IBM
  • Open Design: Duke University
  • Art of the MOOC: Experiments with Sound: Duke University
  • Interaction Design and UX/UI Principles: Xbox
  • 当代应用心理学: Shanghai Jiao Tong University
  • Advanced SQL Retrieval Queries in SQLiteStudio: Coursera Project Network
  • Create User Stories in Miro: Coursera Project Network

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  • Google Cybersecurity Certificate
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