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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Preview
    Preview
    E

    EDUCBA

    Introduction to AutoSAR

    Skills you'll gain: Embedded Software, Real-Time Operating Systems, Software Development, Software Design, Software Architecture, Embedded Systems, Configuration Management, Systems Architecture, Application Development, System Configuration, Application Frameworks

    4.7
    Rating, 4.7 out of 5 stars
    ·
    194 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    R

    Rutgers the State University of New Jersey

    Health Care Delivery in Healthcare Organizations

    Skills you'll gain: Patient-centered Care, Health And Wellness Coaching, Care Coordination, Health Systems, Health Care, Value-Based Care, Health Care Procedure and Regulation, Patient Communication, Healthcare Industry Knowledge, Health Informatics, Telehealth

    4.7
    Rating, 4.7 out of 5 stars
    ·
    132 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Codio

    Unix System Basics

    Skills you'll gain: User Accounts, Unix Commands, Unix, Command-Line Interface, OS Process Management, File Systems, Linux, Ubuntu, Linux Commands, Operating Systems, Systems Administration, Shell Script, File Management

    4.4
    Rating, 4.4 out of 5 stars
    ·
    83 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Michigan

    Understanding Psychosis

    Skills you'll gain: Health Disparities, Psychiatry, Patient Education And Counseling, Community Mental Health Services, Social Determinants Of Health, Patient Communication, Psychiatric Assessments, Mental Health Diseases and Disorders, Rehabilitation, Trauma Care, Mental and Behavioral Health, Pharmacology, Mental Health

    4.7
    Rating, 4.7 out of 5 stars
    ·
    20 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IE Business School

    Marketing Strategy Capstone Project

    Skills you'll gain: Market Analysis, Peer Review, Case Studies, Marketing Planning, Marketing Management, Strategic Marketing, Hospitality Management, Consumer Behaviour, Marketing Strategy and Techniques, Marketing Effectiveness, Marketing Operations, Target Market, Competitive Analysis, Business

    4.6
    Rating, 4.6 out of 5 stars
    ·
    118 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Colorado Boulder

    Blended Language Learning: Design and Practice for Teachers

    Skills you'll gain: Blended Learning, Course Development, Web Content Accessibility Guidelines, Education Software and Technology, Learning Management Systems, Language Learning, Technology Strategies

    4.8
    Rating, 4.8 out of 5 stars
    ·
    260 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Codio

    Web Technologies and Security

    Skills you'll gain: Application Security, Open Web Application Security Project (OWASP), Angular, OAuth, Test Driven Development (TDD), Cryptography, Data Validation, Unit Testing, Vue.JS, Data Security, Authentications, HTML and CSS, Encryption, Authorization (Computing), General Data Protection Regulation (GDPR), Web Applications, JavaScript Frameworks, Javascript, Security Strategy, Computer Programming

    4.4
    Rating, 4.4 out of 5 stars
    ·
    94 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera Instructor Network

    GenAI for Sales Managers: Data-Driven Sales Forecasting

    Skills you'll gain: Sales Pipelines, Sales Management, Sales Process, Sales Strategy, Anthropic Claude, Sales Development, Customer Engagement, Responsible AI, Sales Training, Generative AI Agents, Customer experience improvement, Lead Generation, ChatGPT, Forecasting, Business Ethics, Prioritization

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Using Video in Social Media Posts with Canva

    Skills you'll gain: Canva (Software), Photo/Video Production and Technology, Video Production, Content Creation, Social Media, User Accounts, Design, Creativity

    4.6
    Rating, 4.6 out of 5 stars
    ·
    191 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Introduction to Process Safety and Risk Analysis

    Skills you'll gain: Chemical Engineering, Hazard Analysis, Process Engineering, Safety Assurance, Safety Training, Risk Management, Process Control, Failure Analysis, Accident Prevention, Risk Analysis

    4.9
    Rating, 4.9 out of 5 stars
    ·
    165 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Meta

    Create the User Interface with SwiftUI

    Skills you'll gain: User Interface (UI), Mobile Development, User Interface (UI) Design, Apple iOS, UI Components, Swift Programming, Apple Xcode, Application Development, Animations

    4.7
    Rating, 4.7 out of 5 stars
    ·
    114 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Predict Ad Clicks Using Logistic Regression and XG-Boost

    Skills you'll gain: Scikit Learn (Machine Learning Library), Data Visualization, Feature Engineering, Customer Analysis, Data Presentation, Predictive Modeling, Predictive Analytics, Marketing Analytics, Applied Machine Learning, Online Advertising, Data Cleansing, Data Manipulation, Advertising, Classification And Regression Tree (CART), Digital Advertising, Machine Learning Methods, Performance Analysis, Machine Learning, Python Programming, Deep Learning

    4.6
    Rating, 4.6 out of 5 stars
    ·
    10 reviews

    Beginner · Guided Project · Less Than 2 Hours

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In summary, here are 10 of our most popular customer experience courses

  • Introduction to AutoSAR: EDUCBA
  • Health Care Delivery in Healthcare Organizations: Rutgers the State University of New Jersey
  • Unix System Basics: Codio
  • Understanding Psychosis: University of Michigan
  • Marketing Strategy Capstone Project: IE Business School
  • Blended Language Learning: Design and Practice for Teachers: University of Colorado Boulder
  • Web Technologies and Security: Codio
  • GenAI for Sales Managers: Data-Driven Sales Forecasting: Coursera Instructor Network
  • Using Video in Social Media Posts with Canva: Coursera Project Network
  • Introduction to Process Safety and Risk Analysis: University of California, Davis

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  • Google Cybersecurity Certificate
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