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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    BIM Fundamentals for Engineers

    Skills you'll gain: Autodesk Revit, Building Information Modeling, Engineering Documentation, Architectural Design, 3D Modeling, Facility Management, Civil Engineering, Structural Engineering, Technical Standard, HVAC, Visualization (Computer Graphics), Electrical Systems, Plumbing, User Interface (UI), File Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    76 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    FPGA Capstone: Building FPGA Projects

    Skills you'll gain: Field-Programmable Gate Array (FPGA), Hardware Design, Electronic Hardware, Program Development, Electronic Systems, System Design and Implementation, Eclipse (Software), Embedded Software, Embedded Systems, Development Environment, Software Development, Integrated Development Environments, Software Development Tools, Engineering Documentation, Build Tools, Laboratory Experience, Laboratory Reports, Laboratory Testing

    4.3
    Rating, 4.3 out of 5 stars
    ·
    23 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Prototypes in Figma: Creating an Initial Low Fidelity Design

    Skills you'll gain: User Experience Design, Design Thinking, Figma (Design Software), User Interface (UI) Design, User Flows, Prototyping, Web Design, Application Design, User Accounts

    4.4
    Rating, 4.4 out of 5 stars
    ·
    10 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    U

    University of Virginia

    Mercadeo analítico

    Skills you'll gain: Marketing Analytics, Marketing Effectiveness, Data-Driven Decision-Making, Marketing Strategies, Brand Management, Marketing, Regression Analysis, Analytics, Customer Retention, Consumer Behaviour, Return On Investment, Statistical Analysis, A/B Testing

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Data Management and Storage in the Cloud

    Skills you'll gain: Data Lakes, Data Governance, Data Architecture, Data Management, Cloud Storage, Database Management, Data Warehousing, Data Access, Metadata Management, NoSQL, Star Schema, Data Quality, Big Data, Query Languages, Data Integration, Application Programming Interface (API), Performance Tuning

    4.1
    Rating, 4.1 out of 5 stars
    ·
    37 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera Instructor Network

    GenAI for Social Media and Influencer Marketing

    Skills you'll gain: Social Media Campaigns, AI Personalization, Social Media Marketing, Generative AI, Trend Analysis, Social Media, Canva (Software), Instagram, Digital Media Strategy, Social Media Strategy, Content Creation, Drive Engagement, ChatGPT, Automation, Creativity, Customer Engagement, Artificial Intelligence, Analytics

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    T

    Tecnológico de Monterrey

    Analíticas en Páginas Web

    Skills you'll gain: Web Analytics, Search Engine Marketing, Marketing Analytics, Market Research, Digital Marketing, Search Engine Optimization, Analytical Skills, Online Advertising, Email Marketing, Marketing Effectiveness, Analytics, Content Performance Analysis, Market Intelligence, Customer Insights, Consumer Behaviour, Digital Advertising, Pay Per Click Advertising, Customer Relationship Management, Browser Compatibility, Advertising Campaigns

    4.9
    Rating, 4.9 out of 5 stars
    ·
    31 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    S

    SkillUp

    Power BI Data Analyst Prep

    Skills you'll gain: Data Storytelling, Dashboard, Power BI, Data Visualization, Interactive Data Visualization, Analytics, Data Analysis, Data Modeling, Data Visualization Software, Data Analysis Expressions (DAX), Star Schema, Data Cleansing, Data Transformation, Data Import/Export, Data Security

    4.6
    Rating, 4.6 out of 5 stars
    ·
    42 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    O

    Oracle

    Introduction to Oracle Cloud Essentials

    Skills you'll gain: Oracle Cloud, Oracle Cloud Applications, Cloud Solutions, Supply Chain Management, Cloud Computing, Cloud Infrastructure, Enterprise Resource Planning, Cloud Platforms, Cloud Applications, Customer experience strategy (CX), Human Resources Software, Software As A Service, Virtual Machines, Cloud Security

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Meta

    Advanced Data Modeling

    Skills you'll gain: MySQL Workbench, Extract, Transform, Load, Data Modeling, Database Design, MySQL, Data Warehousing, Database Management, Databases, Relational Databases, Database Architecture and Administration, Advanced Analytics, Data Analysis, Data Visualization Software

    4.3
    Rating, 4.3 out of 5 stars
    ·
    103 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Introduction to Cost Accounting

    Skills you'll gain: Management Accounting, Cost Accounting, Operational Performance Management, Performance Management, Accounting, Cost Estimation, Cost Control, Product Knowledge, Product Strategy

    4.5
    Rating, 4.5 out of 5 stars
    ·
    200 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • U

    University of Illinois Urbana-Champaign

    Sustainable Innovation for Subsistence Marketplaces

    Skills you'll gain: Design Thinking, Environmental Issue, Sustainable Business, Solution Design, Innovation, Product Development, Entrepreneurship, Market Analysis, Market Research, Business Development, Consumer Behaviour, Needs Assessment, Cultural Sensitivity

    Build toward a degree

    4.1
    Rating, 4.1 out of 5 stars
    ·
    125 reviews

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer experience courses

  • BIM Fundamentals for Engineers: L&T EduTech
  • FPGA Capstone: Building FPGA Projects: University of Colorado Boulder
  • Prototypes in Figma: Creating an Initial Low Fidelity Design: Coursera Project Network
  • Mercadeo analítico: University of Virginia
  • Data Management and Storage in the Cloud: Google Cloud
  • GenAI for Social Media and Influencer Marketing: Coursera Instructor Network
  • Analíticas en Páginas Web: Tecnológico de Monterrey
  • Power BI Data Analyst Prep: SkillUp
  • Introduction to Oracle Cloud Essentials: Oracle
  • Advanced Data Modeling: Meta

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Certificates & Programs

  • Google Cybersecurity Certificate
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