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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    Putting it All Together: Problem-Solve Like an Entrepreneur

    Skills you'll gain: Lean Methodologies, Design Thinking, Innovation, Entrepreneurship, Product Improvement, Technology Solutions, Customer Analysis, Solution Design, Customer Insights, Brainstorming, Market Opportunities, Market Research, User Feedback, Business Modeling, Presentations

    4.7
    Rating, 4.7 out of 5 stars
    ·
    19 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    N

    NVIDIA

    The Fundamentals of RDMA Programming

    Skills you'll gain: Remote Access Systems, Application Programming Interface (API), Network Model, TCP/IP, Network Protocols, System Programming, Data Access, Performance Tuning, Data Sharing, Computer Hardware

    4.6
    Rating, 4.6 out of 5 stars
    ·
    44 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Cybersecurity Management and Compliance

    Skills you'll gain: Cloud Security, Data Management, Records Management, Security Management, Cloud Computing, Cyber Security Policies, Microsoft Azure, Threat Management, Disaster Recovery, Data Governance, Security Controls, Information Privacy, General Data Protection Regulation (GDPR)

    4.8
    Rating, 4.8 out of 5 stars
    ·
    134 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    External Communications Channels

    Skills you'll gain: Corporate Communications, Media Relations, Strategic Communication, Target Audience, Public Relations, Social Media Management, Social Media, Stakeholder Communications, Customer Communications Management, Press Releases, Marketing and Public Relations, Advertising, Marketing Communications, Branding, Brand Management, Communication Strategies, Social Media Strategy, Stakeholder Management, Internal Communications, Content Marketing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    27 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Active Learning in STEM with PhET Interactive Simulations

    Skills you'll gain: Instructional Strategies, Teaching, Education Software and Technology, Mathematics Education, Simulations, Simulation and Simulation Software, User Feedback, Experimentation, Peer Review, Scientific Methods, Design Strategies, Human Computer Interaction, Technical Documentation, Graphing, Physics, Biology, Chemistry

    4.9
    Rating, 4.9 out of 5 stars
    ·
    143 reviews

    Beginner · Specialization · 3 - 6 Months

  • C

    Coursera Project Network

    Trello for Beginners

    Skills you'll gain: Kanban Principles, Agile Methodology, Workflow Management, Prioritization, Collaborative Software, Project Management Software, Organizational Skills, Agile Project Management, Lean Methodologies, Project Management, User Accounts

    4.4
    Rating, 4.4 out of 5 stars
    ·
    167 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • I

    Illinois Tech

    Digital Transformation

    Skills you'll gain: Digital Transformation, Business Transformation, Operational Excellence, Innovation, Operational Efficiency, Customer experience strategy (CX), Technology Strategies, Strategic Leadership, Data-Driven Decision-Making, Business Leadership, Organizational Strategy, Business Strategy, Risk Management, Change Management, Emerging Technologies, Governance

    Build toward a degree

    4.5
    Rating, 4.5 out of 5 stars
    ·
    19 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera Project Network

    Finite Element Analysis Convergence and Mesh Independence

    Skills you'll gain: Finite Element Methods, Simulation and Simulation Software, Cloud Engineering, Engineering Analysis, Simulations, Mechanical Design, Engineering Design Process, Verification And Validation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    238 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Siemens

    Expedite – Skills for Industry: Industry Foundations

    Skills you'll gain: Product Lifecycle Management, Digital Transformation, Business Communication, Business Acumen, Customer Service, Cost Benefit Analysis, Financial Acumen, Customer experience strategy (CX), Stakeholder Communications, New Product Development, Cross-Functional Collaboration, Communication, Engineering Management, Business, Innovation, Employee Onboarding, Strategic Decision-Making

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Software Design as an Abstraction

    Skills you'll gain: Database Design, Software Design, Usability Testing, User Interface and User Experience (UI/UX) Design, Software Architecture, Software Design Patterns, Database Management, Systems Design, Application Security, Design Strategies, Operating Systems

    4.7
    Rating, 4.7 out of 5 stars
    ·
    134 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Foundations of Neuroscience

    Skills you'll gain: Marketing Psychology, Influencing, Case Studies, Persuasive Communication, Advertising, Consumer Behaviour, Decision Making, Marketing Effectiveness, Neurology, Behavioral Economics, Marketing, Psychology, Anatomy, Physiology

    4.7
    Rating, 4.7 out of 5 stars
    ·
    21 reviews

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera Project Network

    Programming in C#: A comprehensive approach to C# Fundamentals

    Skills you'll gain: Microsoft Visual Studio, C# (Programming Language), Integrated Development Environments, Microsoft Development Tools, Program Development, Computer Programming, Command-Line Interface, Computational Logic

    4.4
    Rating, 4.4 out of 5 stars
    ·
    218 reviews

    Beginner · Guided Project · Less Than 2 Hours

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In summary, here are 10 of our most popular customer experience courses

  • Putting it All Together: Problem-Solve Like an Entrepreneur: Arizona State University
  • The Fundamentals of RDMA Programming: NVIDIA
  • Cybersecurity Management and Compliance: Microsoft
  • External Communications Channels: University of California, Irvine
  • Active Learning in STEM with PhET Interactive Simulations: University of Colorado Boulder
  • Trello for Beginners: Coursera Project Network
  • Digital Transformation: Illinois Tech
  • Finite Element Analysis Convergence and Mesh Independence: Coursera Project Network
  • Expedite – Skills for Industry: Industry Foundations: Siemens
  • Software Design as an Abstraction: University of Colorado System

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Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
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  • IBM Data Analyst Certificate
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