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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • C

    Coursera Project Network

    Introduction to Java Programming: Java Fundamental Concepts

    Skills you'll gain: Java Programming, Java, Integrated Development Environments, Mobile Development, Computer Programming, Object Oriented Programming (OOP), Debugging, Data Structures

    4.4
    Rating, 4.4 out of 5 stars
    ·
    173 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Work with Gemini Models in BigQuery

    Skills you'll gain: Google Gemini, Generative AI, Predictive Modeling, Applied Machine Learning, Google Cloud Platform, Big Data, Artificial Intelligence and Machine Learning (AI/ML), SQL, Python Programming, Customer Relationship Management

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    F

    Fudan University

    游戏策划与设计

    Skills you'll gain: Game Design, Video Game Development, Conceptual Design, System Design and Implementation, Computer Graphics, Prototyping, Content Creation, User Experience Design, Storytelling, Creativity

    3.9
    Rating, 3.9 out of 5 stars
    ·
    34 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    LearnQuest

    Introduction to Programming in Swift 5

    Skills you'll gain: Model View Controller, Swift Programming, iOS Development, Data Structures, Object Oriented Programming (OOP), Mobile Development, Programming Principles, Apple Xcode, Computer Programming

    4.3
    Rating, 4.3 out of 5 stars
    ·
    731 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Advanced Python Development Techniques

    Skills you'll gain: Data Structures, Generative AI, Test Driven Development (TDD), Integration Testing, Unit Testing, Python Programming, Object Oriented Programming (OOP), Cloud Applications, Serverless Computing, Cloud Computing, Microsoft Azure, Algorithms, Software Documentation, Maintainability, Code Review, Software Development, Software Design, Technical Documentation, Application Deployment

    4.5
    Rating, 4.5 out of 5 stars
    ·
    15 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    LearnKartS

    Ethical Hacking Fundamentals

    Skills you'll gain: Cybersecurity, Penetration Testing, Cyber Attacks, Threat Detection, Cyber Security Assessment, Network Security, Intrusion Detection and Prevention, Application Security, Security Awareness, Exploitation techniques, Vulnerability Assessments, Web Servers

    4.6
    Rating, 4.6 out of 5 stars
    ·
    187 reviews

    Intermediate · Course · 1 - 4 Weeks

  • I

    ISC2

    Incident Response and Recovery

    Skills you'll gain: Incident Response, Disaster Recovery, Computer Security Incident Management, Business Continuity, Security Management, Cybersecurity, Investigation, Threat Detection, Risk Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    44 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    LearnQuest

    Java Database Connectivity

    Skills you'll gain: Stored Procedure, Hibernate (Java), PL/SQL, Relational Databases, Object-Relational Mapping, SQL, Data Access, Java Platform Enterprise Edition (J2EE), Database Design, Databases, Java, Data Manipulation, Data Mapping, Java Programming, JUnit, Object Oriented Programming (OOP), Query Languages, Database Management, Database Systems, Transaction Processing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    56 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Preview
    Preview
    S

    Starweaver

    Fundamentals of Effective Team Management

    Skills you'll gain: Team Management, Team Leadership, Team Building, Teamwork, Team Motivation, People Management, Leadership and Management, Conflict Management, Leadership, Collaboration, Trustworthiness, Diversity and Inclusion, Talent Recruitment, Employee Engagement, Performance Appraisal, Constructive Feedback, Communication Strategies, Communication

    4.7
    Rating, 4.7 out of 5 stars
    ·
    61 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    I

    IBM

    Advanced RAG with Vector Databases and Retrievers

    Skills you'll gain: LLM Application, Application Development, Large Language Modeling, UI Components, Generative AI, Semantic Web, Performance Tuning, Database Management Systems, Natural Language Processing, Scalability

    4.6
    Rating, 4.6 out of 5 stars
    ·
    25 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Goodwill Industries International

    Supporting Clients

    Skills you'll gain: Interviewing Skills, Coaching, Client Support, Employee Onboarding, LinkedIn, Professional Networking, Branding, Negotiation, Business Writing, Goal Setting, Financial Planning

    4.6
    Rating, 4.6 out of 5 stars
    ·
    54 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Microsoft

    Fundamentals of Microsoft 365 Generative AI

    Skills you'll gain: Prompt Engineering, Microsoft Copilot, Responsible AI, Microsoft 365, Microsoft Office, Information Management, Generative AI, Productivity Software, Microsoft Word, Editing, Content Creation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    26 reviews

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer experience courses

  • Introduction to Java Programming: Java Fundamental Concepts: Coursera Project Network
  • Work with Gemini Models in BigQuery: Google Cloud
  • 游戏策划与设计: Fudan University
  • Introduction to Programming in Swift 5: LearnQuest
  • Advanced Python Development Techniques: Microsoft
  • Ethical Hacking Fundamentals: LearnKartS
  • Incident Response and Recovery: ISC2
  • Java Database Connectivity: LearnQuest
  • Fundamentals of Effective Team Management: Starweaver
  • Advanced RAG with Vector Databases and Retrievers: IBM

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  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

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  • Career Aptitude Test
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  • High-Income Skills to Learn
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  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

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