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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Introduction to C++ Programming and Unreal

    Skills you'll gain: Unreal Engine, Object Oriented Programming (OOP), C++ (Programming Language), Debugging, Computer Programming, Video Game Development, 3D Assets, Development Environment, Software Documentation, Data Storage, Scripting

    4.5
    Rating, 4.5 out of 5 stars
    ·
    178 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Essential Testing Techniques in Software Development

    Skills you'll gain: Software Testing, Test Case, Integration Testing, System Testing, Software Development Life Cycle, Acceptance Testing, Test Planning, Software Quality Assurance, Unit Testing, Functional Testing, Regression Testing, Usability Testing

    4.5
    Rating, 4.5 out of 5 stars
    ·
    19 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera Instructor Network

    GenAI for Marketing Analysts: Innovate Marketing Strategies

    Skills you'll gain: Marketing Analytics, Google Analytics, Campaign Management, Generative AI, Responsible AI, Customer Analysis, Marketing Automation, Performance Analysis, Social Media Campaigns, Marketing Strategies, Customer Insights, Data Ethics, Case Studies, Artificial Intelligence

    4.6
    Rating, 4.6 out of 5 stars
    ·
    8 reviews

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Winning at Sales

    Skills you'll gain: Sales Presentations, Sales Management, Sales Training, Sales, Sales Strategy, Account Management, Sales Territory Management, Sales Process, Closing (Sales), Presentations, Consultative Selling, Employee Coaching, Customer Relationship Management, Overcoming Objections, Rapport Building, Active Listening

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera Project Network

    Flush Out a Feature on Coursera in Miro

    Skills you'll gain: Wireframing, Kanban Principles, Mockups, Data Import/Export, Project Management, Collaborative Software, Ideation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    18 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    M

    MongoDB Inc.

    Introduction to MongoDB

    Skills you'll gain: MongoDB, Database Management, Transaction Processing, Databases, NoSQL, Data Modeling, Database Design, Data Integrity, Performance Tuning, Data Manipulation, Cloud Platforms, Scalability, Application Development

    4.7
    Rating, 4.7 out of 5 stars
    ·
    99 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Virginia Darden School Foundation

    Advertising in the Age of Generative AI

    Skills you'll gain: Branding, Brand Awareness, Brand Strategy, Marketing Design, Advertising, Brand Management, Brand Loyalty, Generative AI Agents, Digital Advertising

    4.6
    Rating, 4.6 out of 5 stars
    ·
    30 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    MathWorks

    Introduction to Computer Vision

    Skills you'll gain: Image Analysis, Computer Vision, Matlab, Geospatial Information and Technology, Data Integration, Medical Imaging, Estimation, Machine Learning Methods, Algorithms

    4.6
    Rating, 4.6 out of 5 stars
    ·
    53 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    N

    Northeastern University

    Business Application of Machine Learning and Artificial Intelligence in Healthcare

    Skills you'll gain: Health Informatics, Decision Support Systems, Process Mapping, Business Intelligence, Business Analytics, Predictive Analytics, Data-Driven Decision-Making, Customer experience strategy (CX), Advanced Analytics, Artificial Intelligence and Machine Learning (AI/ML), Analytics, Process Analysis, Applied Machine Learning, Healthcare Industry Knowledge, Machine Learning Algorithms

    4.4
    Rating, 4.4 out of 5 stars
    ·
    84 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Advanced Data Visualization with R

    Skills you'll gain: Rmarkdown, Tidyverse (R Package), Ggplot2, Spatial Data Analysis, Data Visualization Software, Statistical Visualization, Geospatial Information and Technology, Data Manipulation, Scatter Plots, Plotly, Interactive Data Visualization, R Programming, Data Mapping, Animations

    4.9
    Rating, 4.9 out of 5 stars
    ·
    79 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Mastering Program Management: Strategy to Certification

    Skills you'll gain: Program Management, Stakeholder Management, Resource Allocation, Change Management, Organizational Change, Organizational Strategy, Risk Management, Project Management Life Cycle, Governance, Project Management, Cost Management, Earned Value Management, Team Building, Procurement, Benefits Administration, Project Management Institute (PMI) Methodology, Strategic Planning, Financial Planning, Risk Analysis, Portfolio Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    58 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Starweaver

    Essentials of Hospitality Management

    Skills you'll gain: Revenue Management, Capital Expenditure, Financial Statement Analysis, Advanced Analytics, Hospitality Management, Cost Control, Hospitality, Financial Statements, Budgeting, Financial Analysis, Performance Measurement, Financial Forecasting, Variance Analysis, Business Metrics, Operating Budget, Financial Management, Innovation, Hotels and Accommodations, Service Management, Financial Planning

    4.6
    Rating, 4.6 out of 5 stars
    ·
    76 reviews

    Intermediate · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular customer experience courses

  • Introduction to C++ Programming and Unreal: University of Colorado System
  • Essential Testing Techniques in Software Development: Board Infinity
  • GenAI for Marketing Analysts: Innovate Marketing Strategies: Coursera Instructor Network
  • Winning at Sales: Packt
  • Flush Out a Feature on Coursera in Miro: Coursera Project Network
  • Introduction to MongoDB: MongoDB Inc.
  • Advertising in the Age of Generative AI : University of Virginia Darden School Foundation
  • Introduction to Computer Vision: MathWorks
  • Business Application of Machine Learning and Artificial Intelligence in Healthcare: Northeastern University
  • Advanced Data Visualization with R: Johns Hopkins University

Other topics to explore

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471 courses
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Certificates & Programs

  • Google Cybersecurity Certificate
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