Skills you'll gain: Microsoft Power Platform, Authorization (Computing), Authentications, Development Environment, Power BI, Microsoft Power Automate/Flow, Business Logic, Data Modeling, Data Integration, Microsoft Azure, Application Design, No-Code Development, Application Development, Business Process Automation, Solution Design

Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Customer Service, Customer Analysis, Customer Insights, Automation, Customer Engagement, Artificial Intelligence, Ethical Standards And Conduct, Natural Language Processing, Data Security

Skills you'll gain: Storyboarding, Writing, Writing and Editing, Storytelling, Peer Review

Skills you'll gain: Digital Transformation, Data Management, Data Strategy, Data Modeling, Data Quality, General Data Protection Regulation (GDPR), Business Transformation, Information Management, Data Governance, Business Intelligence, Data-Driven Decision-Making, Data Analysis, Data Literacy, Information Systems, Big Data, Data Visualization, Business Strategy, Artificial Intelligence

Skills you'll gain: Application Performance Management, System Monitoring, Application Programming Interface (API), Patch Management, Network Troubleshooting, Configuration Management, Release Management, Hybrid Cloud Computing, Google Cloud Platform, Kubernetes, Application Deployment

Skills you'll gain: Professional Networking, Leadership Development, Relationship Building, Consulting, Amazon Web Services, Business Relationship Management, Project Management, Brand Management, Brand Awareness, Analysis, Active Listening, Interviewing Skills

Skills you'll gain: API Gateway, Cloud API, Application Programming Interface (API), Capacity Management, Google Cloud Platform, Scalability, Application Security, Hybrid Cloud Computing, Security Controls, Proxy Servers, Data Security, Application Deployment, Role-Based Access Control (RBAC), Development Environment, Encryption, Debugging

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication

Skills you'll gain: Customer Success Management, Customer Data Management, Customer Relationship Management, Customer Engagement, Consultative Approaches, Customer Retention, Market Analysis, Customer experience strategy (CX), Organizational Structure, Business Relationship Management, Business Solutions, Business Technologies, Active Listening, Technology Solutions, Communication, Presentations

Skills you'll gain: Infrastructure as Code (IaC), Docker (Software), Kubernetes, Terraform, Ansible, Cloud Infrastructure, Containerization, Cloud Management, Devops Tools, Cloud Computing Architecture, Firewall, Application Deployment, Security Controls, Bash (Scripting Language)

Skills you'll gain: ChatGPT, AI Personalization, Customer Communications Management, Persona Development, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement

Skills you'll gain: Microsoft Azure, C# (Programming Language), Service Oriented Architecture, Cloud Storage, Microservices, Middleware, Cloud Development, Cloud Applications, Distributed Computing, Data Storage Technologies, Cloud Services, Event-Driven Programming, Communication, Real Time Data, Data Management