• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Experience Improvement
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Earn a university-issued career credential in a flexible, interactive format.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer experience improvement"

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Washington

      Front-End Web Development for Beginners

      Skills you'll gain: Responsive Web Design, Web Design, GitHub, HTML and CSS, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), Version Control, User Experience Design, User Experience, Javascript, Web Content Accessibility Guidelines, Browser Compatibility, User Story, Web Design and Development, Front-End Web Development, Web Development, Microsoft Copilot, Mobile Development, Semantic Web, Git (Version Control System)

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      G

      Google Cloud

      生成 AI エージェント: 組織の変革

      Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, AI Product Strategy, Customer experience improvement, Google Cloud Platform, Tool Calling, Artificial Intelligence, Organizational Strategy, Innovation, Performance Improvement

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      G

      Google AR & VR

      Introduction to Augmented Reality and ARCore

      Skills you'll gain: Augmented Reality, Augmented and Virtual Reality (AR/VR), Application Design, Virtual Environment, 3D Assets, Unity Engine, Mobile Development, User Experience, Computer Vision, User Interface and User Experience (UI/UX) Design, User Flows

      4.5
      Rating, 4.5 out of 5 stars
      ·
      3.9K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Organization Planning and Development for the 6 σ Black Belt

      Skills you'll gain: Lean Six Sigma, Six Sigma Methodology, Lean Methodologies, Process Improvement, Organizational Development, Change Management, Continuous Improvement Process, Business Strategy, Quality Management, Benchmarking, Leadership and Management, Performance Measurement, Business Metrics, Return On Investment

      4.5
      Rating, 4.5 out of 5 stars
      ·
      504 reviews

      Mixed · Course · 1 - 3 Months

    • Status: New
      New
      P

      Pearson

      AWS Certified Solutions Architect - Professional (SAP-C02)

      Skills you'll gain: Solution Architecture, Software Architecture, Cloud Computing Architecture, Enterprise Architecture, Amazon Web Services, Application Security, Identity and Access Management, Network Architecture, Cloud Applications, Service Improvement, Continuous Improvement Process, AWS Identity and Access Management (IAM), Data Migration, Network Security, Business Continuity, Disaster Recovery, Cost Reduction

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      Universidad Nacional Autónoma de México

      Ser más creativos

      Skills you'll gain: Creativity, Creative Thinking, Brainstorming, Design Thinking, Creative Problem-Solving, Curiosity, Innovation, Cognitive flexibility, Problem Solving, Dealing With Ambiguity, Persona (User Experience)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.3K reviews

      Mixed · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      Mastering Scrum: Apply, Evaluate & Lead Agile Success

      Skills you'll gain: Sprint Retrospectives, Team Building, Sprint Planning, Agile Project Management, Team Management, Agile Methodology, Backlogs, Risk Management, Continuous Improvement Process, Stakeholder Engagement, Prioritization, Estimation

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      I

      IESE Business School

      Claves para Gestionar Personas

      Skills you'll gain: Human Resource Policies, Human Resources Management and Planning, Human Resource Strategy, People Management, Talent Management, Compensation Management, Compensation and Benefits, Recruitment, Employee Performance Management, Performance Appraisal, Leadership Development, Leadership, Persona (User Experience)

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.4K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Healthcare Organization Operations

      Skills you'll gain: Patient-centered Care, Health Care Administration, Governance, Business Process, Business Process Management, Quality Improvement, Health Systems, Process Improvement, Continuous Quality Improvement (CQI), Quality Assurance, Process Design, Business Process Improvement, Value-Based Care, Health Information Management and Medical Records, Health And Wellness Coaching, Care Coordination, Presentations, Health Care, Healthcare Industry Knowledge, Health Policy

      4.6
      Rating, 4.6 out of 5 stars
      ·
      668 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Branding: The Creative Journey

      Skills you'll gain: Brand Strategy, Customer experience strategy (CX), Branding, Storytelling, Production Planning, Brand Awareness, Logo Design, Content Marketing, Target Audience, Advertising Campaigns, Target Market, Content Creation, Advertising, Marketing Design, Creative Design, Marketing Communications, Brand Management, Journalism, Creativity, Communication

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.7K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      S

      SAP

      SAP Technology Consultant

      Skills you'll gain: Digital Transformation, Cloud Computing Architecture, Stakeholder Engagement, Consulting, Systems Design, Relationship Management, Business Consulting, Cloud Computing, Management Consulting, Technical Design, Solution Design, User Feedback, Product Strategy, Project Scoping, Technical Consulting, Customer Engagement, Cybersecurity, System Implementation, Professional Networking, SAP Applications

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.4K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      G

      Google Cloud

      생성형 AI 에이전트: 조직 혁신

      Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, AI Product Strategy, OpenAI, Customer experience improvement, Google Cloud Platform, LLM Application, Artificial Intelligence, Innovation, Search Engine Optimization, Change Management

      Beginner · Course · 1 - 3 Months

    1…303132…487

    In summary, here are 10 of our most popular customer experience improvement courses

    • Front-End Web Development for Beginners: University of Washington
    • 生成 AI エージェント: 組織の変革: Google Cloud
    • Introduction to Augmented Reality and ARCore: Google AR & VR
    • Organization Planning and Development for the 6 σ Black Belt: Kennesaw State University
    • AWS Certified Solutions Architect - Professional (SAP-C02): Pearson
    • Ser más creativos: Universidad Nacional Autónoma de México
    • Mastering Scrum: Apply, Evaluate & Lead Agile Success: EDUCBA
    • Claves para Gestionar Personas: IESE Business School
    • Healthcare Organization Operations: Rutgers the State University of New Jersey
    • Branding: The Creative Journey: IE Business School

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Skills

    • Artificial Intelligence (AI)
    • Cybersecurity
    • Data Analytics
    • Digital Marketing
    • English Speaking
    • Generative AI (GenAI)
    • Generative AI
    • Microsoft Excel
    • Microsoft Power BI
    • Project Management
    • Python

    Certificates & Programs

    • Google Cybersecurity Certificate
    • Google Data Analytics Certificate
    • Google IT Support Certificate
    • Google Project Management Certificate
    • Google UX Design Certificate
    • IBM Data Analyst Certificate
    • IBM Data Science Certificate
    • Machine Learning Certificate
    • Microsoft Power BI Data Analyst Certificate
    • UI / UX Design Certificate

    Industries & Careers

    • Business
    • Computer Science
    • Data Science
    • Education & Teaching
    • Engineering
    • Finance
    • Healthcare
    • Human Resources (HR)
    • Information Technology (IT)
    • Marketing

    Career Resources

    • Career Aptitude Test
    • Examples of Strengths and Weaknesses for Job Interviews
    • High-Income Skills to Learn
    • How Does Cryptocurrency Work?
    • How to Highlight Duplicates in Google Sheets
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Preparing for the PMP Certification
    • Signs You Will Get the Job After an Interview
    • What Is Artificial Intelligence?

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok