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Explore the Customer Experience Course Catalog
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Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, Ideation, Verification And Validation, Data Presentation, LLM Application, Productivity, OpenAI, Generative AI, Document Management, Responsible AI, Data Synthesis, Image Analysis, Data Capture, Large Language Modeling, Data Analysis, Organizational Skills, Risk Management Framework, Artificial Intelligence
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Skills you'll gain: Generative AI, Web Content, Web Analytics and SEO, Google Cloud Platform, Prompt Engineering, Image Analysis, User Experience, Content Management
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Skills you'll gain: Data Storytelling, Data Visualization, Storytelling, Financial Data, Data Visualization Software, Financial Acumen, Finance, Process Flow Diagrams, Verbal Communication Skills, Presentations, Communication, Plotly, Matplotlib, Analysis, Customer Engagement, Target Audience
- Status: Free Trial
DeepLearning.AI
Skills you'll gain: Deep Learning, Applied Machine Learning, Machine Learning, Tensorflow, PyTorch (Machine Learning Library), MLOps (Machine Learning Operations), Debugging, Artificial Intelligence, Computer Vision, Data-Driven Decision-Making, Performance Tuning
- Status: Free Trial
Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, Customer Service, System Support, End User Training and Support, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation
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Skills you'll gain: Spreadsheet Software, Dashboard, Stakeholder Management, Data-Driven Decision-Making, Data Analysis, Analytical Skills, Data Presentation, Business Analysis, Quantitative Research, Problem Solving, Smart Goals
- Status: Free Trial
Multiple educators
Skills you'll gain: Network Security, Incident Response, Cloud Computing Architecture, Penetration Testing, Computer Security Incident Management, Cloud Services, Business Continuity, Disaster Recovery, Security Controls, Generative AI, Configuration Management, Governance, Cloud Security, Cloud Infrastructure, Cybersecurity, Data Storage, Peripheral Devices, Application Security, Information Technology, Cryptography
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Skills you'll gain: Sales Presentation, Sales Strategy, B2B Sales, Sales Process, Sales, Selling Techniques, Overcoming Objections, Storytelling, Closing (Sales), Consultative Selling, Stakeholder Communications, Negotiation, Behavioral Economics, AI Personalization, Non-Verbal Communication, Customer Analysis, Customer Engagement, Decision Making, Empathy, Analysis
- Status: Free Trial
Google
Skills you'll gain: Scripting, Python Programming, Computer Programming, Computational Thinking, Data Structures, Integrated Development Environments, Debugging, Development Environment
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Coursera Instructor Network
Skills you'll gain: Prompt Engineering, Anthropic Claude, Email Automation, Generative AI, ChatGPT, Responsible AI, Automation, Workflow Management, AI Product Strategy, Report Writing, Digital Transformation, Marketing Materials, Team Management, AI Personalization, Generative AI Agents, Productivity, Innovation, Operational Efficiency, Performance Reporting, Customer Support
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University of California, Davis
Skills you'll gain: Data Governance, Presentations, SQL, Descriptive Statistics, Data Storytelling, Data Analysis, Peer Review, Exploratory Data Analysis, Data Quality, Statistical Analysis, Data Modeling, Performance Metric, Database Design, Complex Problem Solving, Query Languages, Data Visualization, Business Analytics, JSON, Text Mining, Apache Spark
- Status: Free Trial
Universidad Nacional Autónoma de México
Skills you'll gain: Creativity, Creative Thinking, Brainstorming, Design Thinking, Creative Problem-Solving, Curiosity, Innovation, Cognitive flexibility, Problem Solving, Dealing With Ambiguity, Persona (User Experience)
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In summary, here are 10 of our most popular customer experience courses
- Generative AI Automation: Vanderbilt University
- Moderniser des sites Web à l'aide de l'IA générative sur Google Cloud: Google Cloud
- Data Storytelling for Investors and Financial Advisors: Starweaver
- Structuring Machine Learning Projects: DeepLearning.AI
- Introduction to Technical Support : IBM
- Ask Questions to Make Data-Driven Decisions: Google
- IBM and ISC2 Cybersecurity Specialist: IBM
- Retail Sales Psychology: The Essentials of Selling More: Starweaver
- Crash Course on Python: Google
- Next-Gen Workplace Automation with GenAI: Coursera Instructor Network