Skills you'll gain: Overcoming Objections, Stakeholder Engagement, Influencing, Diversity and Inclusion, Diversity Awareness, Persuasive Communication, Stakeholder Analysis, Conflict Management, Active Listening, Collaboration, Communication, Communication Strategies, Simulation and Simulation Software, Decision Making

Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

Skills you'll gain: Multimodal Prompts, ChatGPT, OpenAI, JSON, Large Language Modeling, Python Programming, Text Mining, Data Validation, Unstructured Data, Data Analysis

Skills you'll gain: Responsible AI, Data Ethics, AI Personalization, Automation, Employee Onboarding, Human Resource Strategy, Human Resources, Generative AI Agents, User Feedback, Document Management, ChatGPT, Employee Engagement, Data Analysis

Skills you'll gain: Mathematical Modeling, Network Model, Business Modeling, Microsoft Excel, Process Optimization, Business Analytics, Predictive Modeling, Operational Analysis, Data-Driven Decision-Making, Applied Machine Learning, Analytical Skills, Analysis, Case Studies, Bayesian Statistics

Skills you'll gain: Leadership Studies, Program Management, Stakeholder Management, Organizational Leadership, Digital Transformation, Team Leadership, Organizational Change, People Management, Change Management, Storytelling, Workforce Development, Innovation, Emotional Intelligence, Lifelong Learning

Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, Business Process Automation, Robotic Process Automation

Skills you'll gain: Teradata SQL, SQL, Data Store, Database Design, Database Management, Relational Databases, Query Languages, Data Analysis

Skills you'll gain: Network Performance Management, Wireless Networks, Network Infrastructure, Wide Area Networks, Network Planning And Design, Network Routers, Local Area Networks, Network Protocols, Software-Defined Networking, Computer Networking, Network Switches, Business Priorities, Telecommunications, Enterprise Application Management, Service Level Agreement, Prioritization

Skills you'll gain: Teradata SQL, Stored Procedure, Performance Tuning, Database Management, Solution Architecture, Database Design, Data Import/Export, Data Warehousing, Data Processing, Emerging Technologies

Skills you'll gain: Exploratory Data Analysis, Teradata SQL, JSON, Data Integration, Advanced Analytics, Data Cleansing, Text Mining, Data Quality, Data Analysis, Statistical Analysis, Application Programming Interface (API), Database Management, Natural Language Processing

Skills you'll gain: Compliance Reporting, Prompt Engineering, Google Gemini, Compliance Management, Microsoft Copilot, Generative AI, Regulatory Compliance, Report Writing, Workflow Management, Business Process Automation, Data Validation, Operational Efficiency, Process Analysis, Verification And Validation, Automation