Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, Customer Service, System Support, End User Training and Support, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation

Skills you'll gain: Prompt Engineering, Microsoft Copilot, Regulation and Legal Compliance, Data Ethics, Generative AI, Responsible AI, Data Governance, Microsoft 365, Customer Relationship Management (CRM) Software, Marketing Automation, Microsoft Office, Customer experience improvement, Business Process Automation, Compliance Management, Sales Process, Customer Service, Information Privacy, Artificial Intelligence and Machine Learning (AI/ML), Productivity Software, Critical Thinking

Skills you'll gain: OAuth, Cloud API, Application Programming Interface (API), Restful API, Security Controls, Application Security, Network Security, Data Security, JSON, Identity and Access Management, Threat Management

Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Relationship Building, Customer Inquiries, Teamwork, Communication, Time Management

Skills you'll gain: Stress Management, Resilience, Emotional Intelligence, Time Management, Personal Development, Mindfulness, Adaptability, Productivity, Prioritization, Personal Care, Relationship Building, Leadership

Skills you'll gain: Patient Education And Counseling, Pain Management, Epidemiology, Health Policy, Substance Abuse, Public Policies, Preventative Care, Primary Care, Public Health, Pharmacology, Rehabilitation, Patient Safety, Mental and Behavioral Health, Risk Analysis

Skills you'll gain: Disabilities, Special Education, Education and Training, Social Justice, Social Determinants Of Health, Workplace inclusivity, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Health Care

Skills you'll gain: Airway Management, Mechanical Ventilation, Respiratory Care, Critical Care, Telehealth, Personal protective equipment, Patient Treatment, Infection Control, Acute Care, Oxygen Therapy, Clinical Assessment, Patient Evaluation, Diagnostic Medical Sonography, Infectious Diseases, Vital Signs

Skills you'll gain: Intellectual Property, Healthcare Industry Knowledge, Pharmaceuticals, Regulation and Legal Compliance, Health Care, Legal Strategy, Drug Development, Health Policy, Medical Science and Research, Case Studies, Molecular Biology, Economics

Skills you'll gain: Human Musculoskeletal System, Anatomy, Orthopedics, Kinesiology, Patient Positioning, Neurology, Physical Therapy

Skills you'll gain: Resilience, Mental Health, Stress Management, Emotional Intelligence, Mindfulness, Crisis Intervention, Self-Awareness, Behavioral Health, Mental Health Therapies, Positive Behavior Support

Skills you'll gain: Drug Interaction, Medication Therapy Management, Pharmacotherapy, Medical Prescription, Geriatrics, Clinical Pharmacy, Pharmacology, Care Management, Care Coordination, Patient Safety, Patient Evaluation, Patient Education And Counseling, Patient Communication