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    Results for "telephone skills"

    • Status: Free Trial
      Free Trial
      G

      Georgia Institute of Technology

      Speak English Professionally: In Person, Online & On the Phone

      Skills you'll gain: Verbal Communication Skills, Cultural Sensitivity, Public Speaking, English Language, Vocabulary, Language Learning, Business Communication, Communication, Interpersonal Communications, Professionalism, Active Listening

      4.7
      Rating, 4.7 out of 5 stars
      ·
      10K reviews

      Mixed · Course · 1 - 3 Months

    • P

      Packt

      Cold Calling & Prospecting

      Skills you'll gain: Cold Calling, Sales Prospecting, Overcoming Objections, Selling Techniques, Sales, Telephone Skills, Sales Strategy, Sales Presentations, Setting Appointments, Sales Pipelines, Rapport Building, Communication, Relationship Building

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Goodwill Industries International

      Goodwill® Digital Navigator Certificate

      Skills you'll gain: Training Programs, Relationship Building, Course Development, Cultural Diversity, Digital Transformation, Computer Literacy, Disabilities, Workforce Development, Community Development, Community Outreach, Research, Workplace inclusivity, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Curriculum Planning, Needs Assessment, Digital Communications, Computer Security Awareness Training, Professional Development, Ethical Standards And Conduct

      4.6
      Rating, 4.6 out of 5 stars
      ·
      28 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      S

      Simplilearn

      Generative AI in Customer Service Operations Training

      Skills you'll gain: Responsible AI, Data Ethics, Customer experience improvement, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Customer Service, Customer Insights, Automation, Artificial Intelligence, Law, Regulation, and Compliance, Personally Identifiable Information, Natural Language Processing

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      Crafting Business Presentations, Proposals, Crisis Comms

      Skills you'll gain: Proposal Writing, Business Communication, Business Writing, Writing, Crisis Management, Persuasive Communication, Strategic Communication, Corporate Communications, Verbal Communication Skills, Sales Presentations, Presentations, Public Speaking, Storytelling

      5
      Rating, 5 out of 5 stars
      ·
      9 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Power Skills Essentials for Leading Project Teams

      Skills you'll gain: Self-Awareness, Emotional Intelligence, Smart Goals, Personal Development, Professional Development, Goal Setting, Leadership Development, Stress Management, Problem Solving, Leadership and Management, Empathy, Social Skills, Leadership, Team Building, Team Leadership, Conflict Management, People Management, Team Management, Communication, Critical Thinking

      3.9
      Rating, 3.9 out of 5 stars
      ·
      6 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      T

      Tsinghua University

      Conversational English Skills

      Skills you'll gain: Cultural Diversity, English Language, Language Learning, Interpersonal Communications, Oral Comprehension, Rapport Building, Vocabulary

      4.3
      Rating, 4.3 out of 5 stars
      ·
      745 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      B

      Board Infinity

      Career Launchpad Essentials: SOP, Resume & Interview Prep

      Skills you'll gain: Storytelling, Communication, Continuous Improvement Process, Assertiveness, Writing, Prompt Engineering, Timelines, Editing, Constructive Feedback, Proofreading, Cultural Sensitivity, Self-Awareness, Job Analysis, Adaptability, Liberal Arts

      4.3
      Rating, 4.3 out of 5 stars
      ·
      8 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      IELTS Listening and Speaking Sections Skills Mastery

      Skills you'll gain: Time Management, Oral Comprehension, Active Listening, Language Competency, Public Speaking, Verbal Communication Skills, Learning Strategies, English Language, Vocabulary, Composure, Grammar, Detail Oriented, Adaptability

      4.6
      Rating, 4.6 out of 5 stars
      ·
      613 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      People and Soft Skills Assessment

      Skills you'll gain: Presentations, Teamwork, Collaboration, Communication, Professional Development, Problem Solving, Public Speaking, Agile Project Management, Social Skills, Interpersonal Communications, Critical Thinking and Problem Solving

      4.6
      Rating, 4.6 out of 5 stars
      ·
      265 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Effective Communication for Today’s Leader

      Skills you'll gain: Interpersonal Communications, Social Skills, Communication, Assertiveness, Business Communication, Constructive Feedback, Empathy, Active Listening, Verbal Communication Skills, Employee Performance Management, Leadership, Leadership Development

      4.5
      Rating, 4.5 out of 5 stars
      ·
      91 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Technical Troubleshooting: Diagnostics, Networks, Customers

      Skills you'll gain: Network Troubleshooting, Network Performance Management, Network Monitoring, Technical Communication, Technical Support and Services, Technical Support, Network Administration, Desktop Support, Debugging, Help Desk Support, Problem Management, Network Analysis

      5
      Rating, 5 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

    1…456…512

    In summary, here are 10 of our most popular telephone skills courses

    • Speak English Professionally: In Person, Online & On the Phone: Georgia Institute of Technology
    • Cold Calling & Prospecting: Packt
    • Goodwill® Digital Navigator Certificate: Goodwill Industries International
    • Generative AI in Customer Service Operations Training: Simplilearn
    • Crafting Business Presentations, Proposals, Crisis Comms: Coursera Instructor Network
    • Power Skills Essentials for Leading Project Teams: University of Maryland, College Park
    • Conversational English Skills: Tsinghua University
    • Career Launchpad Essentials: SOP, Resume & Interview Prep: Board Infinity
    • IELTS Listening and Speaking Sections Skills Mastery: University of California, Irvine
    • People and Soft Skills Assessment : IBM

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