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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Preview
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      D

      DeepLearning.AI

      Generative AI with Large Language Models

      Skills you'll gain: Generative AI, Large Language Modeling, Prompt Engineering, PyTorch (Machine Learning Library), Python Programming, Applied Machine Learning, Scalability, Natural Language Processing, Responsible AI, Machine Learning, Reinforcement Learning, Performance Tuning

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.5K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      Mastering HCM: Oracle Fusion & Dayforce Essentials

      Skills you'll gain: Dayforce (HCM Software), Human Resources Software, Human Resource Strategy, Human Resources Information System (HRIS), Role-Based Access Control (RBAC), Human Resources, Compliance Management, Compliance Reporting, Payroll, Data Architecture, Human Capital, Oracle Cloud Applications, Workforce Management, Benefits Administration, Dataflow, Workflow Management, Business Strategy, Analytics

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      Universidad Austral

      Pilares de Marketing Digital

      Skills you'll gain: Digital Marketing, Customer Relationship Management, Social Media Marketing, Digital Media Strategy, Social Media Strategy, Marketing Analytics, Marketing Strategies, Web Analytics, Marketing, Sales Process, Business Analytics, Customer Retention, Search Engine Marketing, Customer Engagement, Email Marketing, Search Engine Optimization, Content Performance Analysis, Analytics, Lead Generation, Target Audience

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of London

      Understanding Research Methods

      Skills you'll gain: Peer Review, Surveys, Timelines, Research, Writing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      8.6K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Applications of Copilot in the Workplace

      Skills you'll gain: Microsoft Copilot, Microsoft 365, Customer Relationship Management (CRM) Software, Marketing Automation, Microsoft Office, Customer experience improvement, Generative AI, Business Process Automation, Sales Process, Customer Service, Marketing Analytics, Return On Investment, Automation, Lead Generation, Security Information and Event Management (SIEM), Responsible AI, Critical Thinking

      4.7
      Rating, 4.7 out of 5 stars
      ·
      25 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      Illinois Tech

      Marketing Strategy

      Skills you'll gain: Global Marketing, Brand Management, Marketing, Strategic Marketing, Branding, Customer Relationship Management, Marketing Strategy and Techniques, Digital Marketing, Marketing Communications, Marketing Channel, Business Ethics, Market Research, Value Propositions, Consumer Behaviour, Corporate Sustainability, Innovation

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      105 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      University of London

      Global Diplomacy – Diplomacy in the Modern World

      Skills you'll gain: Diplomacy, International Relations, Political Sciences, Cultural Diversity, Mediation, Intercultural Competence, Public Affairs, World History, Conflict Management, Policy Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      5.5K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      Intuit

      Intuit Academy Bookkeeping

      Skills you'll gain: Reconciliation, Financial Statements, Financial Statement Analysis, Inventory Accounting, Payroll, Bookkeeping, QuickBooks (Accounting Software), Payroll Administration, Inventory Control, Payroll Processing, Income Statement, Balance Sheet, Financial Reporting, Depreciation, Fixed Asset, Payroll Tax, Property Accounting, Accounting Software, Financial Accounting, Financial Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      7.8K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to Software Engineering

      Skills you'll gain: Software Development Life Cycle, Software Architecture, Software Design, Web Design and Development, Software Development Methodologies, Software Design Patterns, Development Environment, Unified Modeling Language, Software Engineering, Web Applications, Software Development Tools, Software Development, Application Deployment, Programming Principles, Front-End Web Development, Back-End Web Development, Software Documentation, Python Programming

      4.7
      Rating, 4.7 out of 5 stars
      ·
      4K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Introduction to Google SEO

      Skills you'll gain: Persona Development, Search Engine Optimization, Web Analytics and SEO, Target Audience, Keyword Research, Google Analytics, Digital Marketing, User Research, Content Strategy, Web Content, Content Performance Analysis, Data Analysis, Algorithms, Business Reporting

      4.6
      Rating, 4.6 out of 5 stars
      ·
      10K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      Edureka

      Generative AI for Workflow Automation

      Skills you'll gain: Generative AI Agents, Business Process Automation, Generative AI, Automation, OpenAI, Multimodal Prompts, Slack (Software), AI Personalization, Human Resources, Performance Metric, Key Performance Indicators (KPIs), Google Sheets, Application Programming Interface (API)

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      L

      LearnQuest

      Foundations of Insight Selling

      Skills you'll gain: Consultative Selling, Value Propositions, Sales Strategy, Executive Presence, Solution Selling, B2B Sales, Sales Presentations, Global Marketing, Stakeholder Communications, Business Communication, Strategic Partnership, Competitive Analysis, Active Listening, Customer Insights, Needs Assessment, Relationship Building

      Intermediate · Course · 1 - 4 Weeks

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    1…434445…461

    In summary, here are 10 of our most popular customer experience courses

    • Generative AI with Large Language Models: DeepLearning.AI
    • Mastering HCM: Oracle Fusion & Dayforce Essentials: Coursera Instructor Network
    • Pilares de Marketing Digital: Universidad Austral
    • Understanding Research Methods: University of London
    • Applications of Copilot in the Workplace: Microsoft
    • Marketing Strategy: Illinois Tech
    • Global Diplomacy – Diplomacy in the Modern World: University of London
    • Intuit Academy Bookkeeping: Intuit
    • Introduction to Software Engineering: IBM
    • Introduction to Google SEO: University of California, Davis

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