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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      Edureka

      Generative AI for Workflow Automation

      Skills you'll gain: Generative AI Agents, Business Process Automation, Generative AI, Automation, OpenAI, Multimodal Prompts, Slack (Software), AI Personalization, Human Resources, Performance Metric, Key Performance Indicators (KPIs), Google Sheets, Application Programming Interface (API)

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Figma Pro Pt. 1: Auto Layouts, Grids & Components

      Skills you'll gain: Figma (Design Software), Responsive Web Design, Web Design, User Interface and User Experience (UI/UX) Design, Design, UI Components, User Interface (UI) Design, Prototyping, Scalability

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      Università Bocconi

      Food & Beverage Management

      Skills you'll gain: Food and Beverage, Hospitality Management, Restaurant Management, Product Quality (QA/QC), Global Marketing, Market Dynamics, Business Strategy, Consumer Behaviour, Value Propositions, Competitive Analysis, Brand Management, Growth Strategies, Marketing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      5K reviews

      Mixed · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      L

      LearnQuest

      Foundations of No-Code AI for Real-World Applications

      Skills you'll gain: Data Ethics, No-Code Development, Data Cleansing, Artificial Intelligence, Data Processing, Business Solutions, Machine Learning, Business Metrics, Data Storytelling, Usability, User Experience Design, Application Design, Generative AI, Business Analytics, Application Deployment, Scalability, Data Validation, Dashboard, Compliance Management, Automation

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      SkillUp

      GenAI for Business Process Automation

      Skills you'll gain: Prompt Engineering, Business Process Automation, Generative AI Agents, Generative AI, Automation, Performance Measurement, No-Code Development, Responsible AI, Process Optimization, Business Workflow Analysis, MLOps (Machine Learning Operations), System Monitoring, Scalability, Performance Analysis, Performance Management

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Meta

      Introducción al marketing en redes sociales

      Skills you'll gain: Target Audience, Social Media Marketing, Social Media, Social Media Strategy, Social Media Campaigns, Persona Development, Digital Media Strategy, Content Marketing, Marketing, Smart Goals, Marketing Strategies, Facebook, Instagram, Key Performance Indicators (KPIs)

      4.8
      Rating, 4.8 out of 5 stars
      ·
      878 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to Software Engineering

      Skills you'll gain: Software Development Life Cycle, Software Architecture, Software Design, Scrum (Software Development), Software Engineering, Software Design Patterns, Agile Methodology, Software Development, Programming Principles, Application Development, Cloud Development, Web Development, Back-End Web Development, Front-End Web Development, Computer Programming, Integrated Development Environments, Python Programming

      4.7
      Rating, 4.7 out of 5 stars
      ·
      4K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Tools for Data Science

      Skills you'll gain: Jupyter, Computer Programming Tools, Data Visualization Software, Data Science, GitHub, R (Software), Big Data, R Programming, Statistical Programming, Machine Learning, Cloud Computing, Git (Version Control System), IBM Cloud, Development Environment, Other Programming Languages, Version Control, Query Languages, Python Programming, Open Source Technology

      4.5
      Rating, 4.5 out of 5 stars
      ·
      30K reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Vue.js 3 and Firebase for Beginners

      Skills you'll gain: Vue.JS, User Interface (UI), User Interface and User Experience (UI/UX) Design, Web Design and Development, JavaScript Frameworks, Front-End Web Development, Authentications, Web Applications, Authorization (Computing), Web Development Tools, Real Time Data, Responsive Web Design, Javascript

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Cloud Application Development Foundations

      Skills you'll gain: Cloud Computing Architecture, React Redux, Cloud-Native Computing, Cloud Services, Node.JS, NoSQL, MongoDB, Web Design and Development, Agile Methodology, React.js, Cloud Security, Hypertext Markup Language (HTML), HTML and CSS, Cloud Infrastructure, Server Side, Full-Stack Web Development, Cloud Applications, JavaScript Frameworks, DevOps, Python Programming

      4.6
      Rating, 4.6 out of 5 stars
      ·
      10K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft AI Product Manager

      Skills you'll gain: Competitive Analysis, Market Research, User Story, User Interface (UI), Product Roadmaps, Competitive Intelligence, AI Product Strategy, Usability, Persona Development, Product Development, Market Analysis, Product Management, Product Lifecycle Management, Customer Analysis, Market Intelligence, Design Thinking, User Interface (UI) Design, Quality Assurance and Control, Product Strategy, Data Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      200 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Machine Learning with Python

      Skills you'll gain: Unsupervised Learning, Supervised Learning, Regression Analysis, Scikit Learn (Machine Learning Library), Applied Machine Learning, Predictive Modeling, Machine Learning Algorithms, Machine Learning, Dimensionality Reduction, Python Programming, Statistical Analysis, Classification And Regression Tree (CART), Feature Engineering

      4.7
      Rating, 4.7 out of 5 stars
      ·
      18K reviews

      Intermediate · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer experience courses

    • Generative AI for Workflow Automation: Edureka
    • Figma Pro Pt. 1: Auto Layouts, Grids & Components: Skillshare
    • Food & Beverage Management: Università Bocconi
    • Foundations of No-Code AI for Real-World Applications: LearnQuest
    • GenAI for Business Process Automation: SkillUp
    • Introducción al marketing en redes sociales: Meta
    • Introduction to Software Engineering: IBM
    • Tools for Data Science: IBM
    • Vue.js 3 and Firebase for Beginners: Packt
    • Cloud Application Development Foundations: IBM

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