Skills you'll gain: Email Automation, Web Scraping, Robotic Process Automation, Automation, Business Process Automation, Workflow Management, Text Mining, Data Import/Export, Microsoft Excel, Microsoft Outlook

Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Prompt Engineering, Self Service Technologies, LLM Application, Natural Language Processing

Skills you'll gain: Sales Territory Management, B2B Sales, Regional Sales, Selling Techniques, Sales Management, Consultative Selling, Sales, Sales Strategy, Sales Training, Market Analysis, Sales Process, Market Research, Competitive Intelligence, Customer Relationship Management, Negotiation

Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, Customer Service, System Support, End User Training and Support, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation

Skills you'll gain: Cold Calling, Selling Techniques, Closing (Sales), Overcoming Objections, Sales Presentation, Sales, Sales Process, Sales Prospecting, Lead Generation, Customer Relationship Building, Active Listening, Communication Strategies, Customer Engagement

Skills you'll gain: Computer Vision, Machine Learning Algorithms, Image Analysis, Supervised Learning, Applied Machine Learning, Feature Engineering, Data Cleansing, Scikit Learn (Machine Learning Library), Data Transformation, Predictive Modeling, Machine Learning, Data Analysis

Skills you'll gain: Professional Networking, Interviewing Skills, Technical Support, Technical Support and Services, Professional Development, Desktop Support, System Support, Help Desk Support, Professionalism, Technical Communication, Verbal Communication Skills, Problem Solving, Communication

Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Change Control, IT Management, Information Technology Architecture, Service Management, Security Management, Enterprise Architecture, Risk Management Framework, IT Infrastructure, IT Security Architecture, Capacity Management, Problem Management, Release Management, Incident Management

Skills you'll gain: Product Support, Help Desk Support, Google Cloud Platform, System Support, Service Level, Technical Support and Services, Technical Support, End User Training and Support, Technical Communication, Cloud Services, Issue Tracking, Data Management, Record Keeping, Personally Identifiable Information

Skills you'll gain: Student Support and Services, Academic Advising, Education and Training, Training Programs, Student Engagement, Adult Education, Higher Education, Mentorship, Lifelong Learning, Curriculum Development

Skills you'll gain: Prompt Engineering, Amazon Bedrock, AWS SageMaker, Generative AI Agents, Generative AI, Amazon Web Services, Solution Architecture, Artificial Intelligence, Data Quality, Computer Vision, Scalability, Data Pipelines, Natural Language Processing, Personally Identifiable Information

Skills you'll gain: Systems Administration, Cloud Infrastructure, IT Infrastructure, Operating System Administration, Lightweight Directory Access Protocols, Active Directory, Disaster Recovery, Server Administration, Data Storage Technologies, Cloud Computing, Servers, Network Administration, System Configuration, User Accounts