Hospitality Services

Hospitality Services is a field focused on providing excellent service and experiences to customers in industries such as hotels, restaurants, and tourism. Coursera's Hospitality Services catalogue teaches you the fundamental principles of hospitality management, customer service, and operations. You'll learn about the intricacies of managing hospitality businesses, creating memorable customer experiences, and understanding the global trends in the hospitality industry. This knowledge will equip you to excel in roles within hotels, restaurants, event planning, tourism, and other service-oriented businesses.