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    Results for "self service technologies"

    • Status: Preview
      Preview
      N

      Northeastern University

      Introduction to Service Innovation and Management

      Skills you'll gain: Process Improvement, Data-Driven Decision-Making, Service Improvement, Service Design, Health Systems, Process Design, Business Process Improvement, Patient Flow, Operations Management, Organizational Change, Health Care, Innovation, Change Management, Consumer Behaviour

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Call Centers: AI-Driven Customer Success

      Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      GenAI for Sales Ops: Automating Workflow Efficiency

      Skills you'll gain: Generative AI Agents, HubSpot CRM, Sales Enablement, Sales Development, Sales Process, Sales Pipelines, Business Workflow Analysis, Business Process Automation, Sales Management, Customer Relationship Management, Lead Generation, Workflow Management, Process Analysis, Sales Strategy, Sales, Automation, Data Entry, Operational Efficiency, No-Code Development, Data Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      How Technology Will Shape Marketing with Jagdish Sheth

      Skills you'll gain: Digital Advertising, Marketing, MarTech, Sales, Social Media, Marketing Strategy and Techniques, Digital Marketing, Real Time Data, Promotional Strategies, E-Commerce, Emerging Technologies, Customer Relationship Building

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      Y

      Yonsei University

      Deep Learning for Business

      Skills you'll gain: Deep Learning, Tensorflow, Artificial Neural Networks, Business Strategy, Image Analysis, Natural Language Processing, Artificial Intelligence, Machine Learning, Reinforcement Learning, Unsupervised Learning, Supervised Learning

      4.4
      Rating, 4.4 out of 5 stars
      ·
      684 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp

      Generative AI: Transform Your Customer Support Career

      Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Product Support, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Customer experience improvement, Data Ethics, Customer Insights, Automation, Natural Language Processing

      4.9
      Rating, 4.9 out of 5 stars
      ·
      40 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      What are GPTs and How can they work for my business?

      Skills you'll gain: ChatGPT, Market Research, Financial Forecasting, Business Process Automation, Strategic Thinking, Market Analysis, Business Transformation, Generative AI, Strategic Decision-Making, Supply Chain Management, Digital Transformation, Innovation, Prompt Engineering, Forecasting, Customer Support, Artificial Intelligence

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      R

      Rutgers the State University of New Jersey

      New Technologies for Business Leaders

      Skills you'll gain: Digital Transformation, Customer Engagement, Business Technologies, Customer experience improvement, Augmented and Virtual Reality (AR/VR), Business Transformation, Technology Strategies, Business Marketing, Cross-Functional Collaboration, Internet Of Things, Emerging Technologies, Business Ethics, Customer Retention, Data Ethics, Customer Relationship Management (CRM) Software, FinTech, Blockchain, Artificial Intelligence, Market Trend

      4.4
      Rating, 4.4 out of 5 stars
      ·
      446 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      A

      Adobe

      Course 3: Technology Concepts Powering Adobe Commerce

      Skills you'll gain: Merchandising, Product Assortment, E-Commerce, Web Applications, Scalability, Business Technologies, Technology Solutions, Systems Integration, Application Programming Interface (API), Javascript

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      Y

      Yonsei University

      AR (Augmented Reality) & Video Streaming Services Emerging Technologies

      Skills you'll gain: Augmented Reality, Augmented and Virtual Reality (AR/VR), Live Streaming, Multimedia, Emerging Technologies, Market Analysis, Market Opportunities, Cloud Services, Network Protocols, Application Development, Network Infrastructure, Computer Vision, Video Production, Content Management, Scalability, User Interface (UI)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      120 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      EIT Digital

      Standardisation & Technology

      Skills you'll gain: Technical Standard, Data Ethics, Technology Roadmaps, Interoperability, Emerging Technologies, Information Technology, Information Privacy, Telecommunications, Artificial Intelligence

      4.6
      Rating, 4.6 out of 5 stars
      ·
      54 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Customer Support digital transformation with HubSpot

      Skills you'll gain: HubSpot CRM, Digital Transformation, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Business Systems, Technology Strategies, Process Improvement, Business Development

      4.8
      Rating, 4.8 out of 5 stars
      ·
      13 reviews

      Beginner · Guided Project · Less Than 2 Hours

    1…678…411

    In summary, here are 10 of our most popular self service technologies courses

    • Introduction to Service Innovation and Management: Northeastern University
    • GenAI for Call Centers: AI-Driven Customer Success: Coursera Instructor Network
    • GenAI for Sales Ops: Automating Workflow Efficiency: Coursera Instructor Network
    • How Technology Will Shape Marketing with Jagdish Sheth: Kennesaw State University
    • Deep Learning for Business: Yonsei University
    • Generative AI: Transform Your Customer Support Career: SkillUp
    • What are GPTs and How can they work for my business?: Coursera Instructor Network
    • New Technologies for Business Leaders: Rutgers the State University of New Jersey
    • Course 3: Technology Concepts Powering Adobe Commerce: Adobe
    • AR (Augmented Reality) & Video Streaming Services Emerging Technologies: Yonsei University

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