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Results for "telephone skills"
Status: Free TrialThe Hong Kong University of Science and Technology
Skills you'll gain: Case Studies, Target Audience, Business Communication, Communication Strategies, Communication, Analysis, English Language, Business Writing, Vocabulary, Writing, Grammar
Status: PreviewUniversity of Michigan
Skills you'll gain: Non-Verbal Communication, Verbal Communication Skills, Patient Communication, Storytelling, Public Speaking, Communication, Health Education, Communication Strategies, Interpersonal Communications, Concision, Persuasive Communication, Critical Thinking
Status: FreeUniversity of Washington
Skills you'll gain: Professional Networking, Rapport Building, Relationship Building, Communication, Business Communication, Verbal Communication Skills, English Language
- Status: Free
University of Washington
Skills you'll gain: Business Correspondence, Business Writing, English Language, Language Competency, Writing, Business Communication, Communication
Status: NewStatus: PreviewCoursera Instructor Network
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis
Status: Free TrialSkills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Telephone Skills, Customer Support, Verbal Communication Skills, LinkedIn, Communication, Professional Networking
Status: Free TrialLiberty Mutual Insurance
Skills you'll gain: Insurance Sales, Productivity, Verbal Communication Skills, Storytelling, Sales Presentation, Communication, Goal Setting, Interpersonal Communications, Smart Goals, Prioritization, Communication Strategies, Selling Techniques, Relationship Management, Non-Verbal Communication, Active Listening, Sales, Rapport Building, Insurance, Ethical Standards And Conduct
Status: FreeGeorgia Institute of Technology
Skills you'll gain: English Language, Oral Comprehension, Verbal Communication Skills, Language Competency
Status: PreviewPolitecnico di Milano
Skills you'll gain: Grant Writing, Public Speaking, Verbal Communication Skills, Critical Thinking, Communication, Writing, Persuasive Communication
Status: Free TrialThe State University of New York
Skills you'll gain: Conflict Management, Leadership, Collaboration, Teamwork, Communication, Interpersonal Communications, Verbal Communication Skills, Crisis Intervention, Active Listening, Empathy
- Status: Free
Georgia Institute of Technology
Skills you'll gain: Business Communication, Verbal Communication Skills, Communication, Virtual Teams, Telecommuting, Meeting Facilitation
Status: Free TrialUniversity of California, Davis
Skills you'll gain: Oral Comprehension, English Language, Vocabulary, Grammar, Literacy, Verbal Communication Skills, Language Learning
In summary, here are 10 of our most popular telephone skills courses
- Business English: Basics:Â The Hong Kong University of Science and Technology
- Foundational Skills for Communicating About Health:Â University of Michigan
- Lesson | Business English Skills: Introducing Yourself in Business Settings :Â University of Washington
- Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails:Â University of Washington
- GenAI for Call Centers: AI-Driven Customer Success:Â Coursera Instructor Network
- Preparing for Your Call Center Customer Service Role:Â CVS Health
- Professional Skills for Insurance Sales Success:Â Liberty Mutual Insurance
- Lesson | Understand and Be Understood on the Phone:Â Georgia Institute of Technology
- Communication skills for engineering scholars:Â Politecnico di Milano
- Communication and Leadership during a Public Health Crisis:Â The State University of New York
