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Explore the Customer Success Course Catalog
- Status: Preview
University of London
Skills you'll gain: Brand Management, Branding, Brand Marketing, Brand Strategy, Brand Awareness, Employee Engagement, Marketing Management, Global Marketing, Internal Communications, Customer experience strategy (CX), Human Resources, Organizational Change, Consumer Behaviour, Cross-Functional Collaboration
- Status: Free Trial
Skills you'll gain: Stakeholder Engagement, Agile Software Development, Project Management Life Cycle, Resource Management, Risk Management, Peer Review, Earned Value Management, Stakeholder Management, Agile Methodology, Project Risk Management, Stakeholder Analysis, Kanban Principles, Project Schedules, Resource Planning, Project Management, IT Management, Interviewing Skills, Professional Networking, Leadership, Communication
- Status: Free Trial
IE Business School
Skills you'll gain: Customer experience strategy (CX), Branding, Brand Management, Brand Strategy, Consumer Behaviour, Customer Insights, User Experience, Business Ethics, Cross-Functional Collaboration, Employee Engagement, Leadership
- Status: Free Trial
Skills you'll gain: User Experience Design, Persona (User Experience), Web Content Accessibility Guidelines, User Story, Usability, User Research, Human Factors, Human Centered Design, Ideation, User Flows, Competitive Analysis, Mockups
- Status: Free Trial
Skills you'll gain: Data Validation, Spreadsheet Software, Data Analysis, Analytics, Data Manipulation, Excel Formulas, Data Compilation, Pivot Tables And Charts, SQL, Data Integration, Data Transformation, User Feedback
Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Go To Market Strategy, Branding, Consumer Behaviour, Strategic Marketing, Marketing, Brand Strategy, Communication Strategies, Marketing Strategy and Techniques, Marketing Communications, Customer experience strategy (CX), Brand Loyalty, Customer Insights, Brand Awareness, Price Negotiation
- Status: Free Trial
University of Illinois Urbana-Champaign
Skills you'll gain: Data Storytelling, Marketing Analytics, Keyword Research, Email Marketing, Customer experience strategy (CX), Case Studies, Strategic Communication, Search Engine Marketing, Marketing Communications, Digital Marketing, Analytics, Data Visualization Software, Digital Media Strategy, Campaign Management, Business Analytics, Marketing, Web Analytics, Marketing Strategies, Data Analysis, Data Visualization
- Status: Free Trial
DeepLearning.AI
Skills you'll gain: Computer Vision, Image Analysis, Deep Learning, Artificial Neural Networks, Keras (Neural Network Library), Tensorflow, Applied Machine Learning, PyTorch (Machine Learning Library), Artificial Intelligence and Machine Learning (AI/ML), Feature Engineering, Algorithms
- Status: Free Trial
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Inquiries, Teamwork, Data Entry, Communication, Time Management
- Status: Preview
University of Michigan
Skills you'll gain: Growth Mindedness, Personal Development, Action Oriented, Optimism, Conscientiousness, Self-Awareness, Goal Setting, Self-Motivation, Resilience, Persistence, Planning, Relationship Building, Social Skills, Scientific Methods
- Status: Free Trial
Skills you'll gain: Prompt Engineering, AI Product Strategy, Prompt Engineering Tools, Multimodal Prompts, ChatGPT, Generative AI, Commercialization, Product Management, Google Gemini, Product Lifecycle Management, Stakeholder Communications, OpenAI, Technical Product Management, Customer experience improvement, Team Building, LLM Application, Responsible AI, Artificial Intelligence, Return On Investment, Creativity
Customer Success learners also search
In summary, here are 10 of our most popular customer success courses
- Brand Management: Aligning Business, Brand and Behaviour:Â University of London
- IBM Project Manager:Â IBM
- Branding and Customer Experience:Â IE Business School
- Start the UX Design Process: Empathize, Define, and Ideate:Â Google
- Analyze Data to Answer Questions:Â Google
- خدمة العملاء | Customer Service: Alfaisal University | KLD
- Introduction to Marketing:Â University of Pennsylvania
- Digital Marketing:Â University of Illinois Urbana-Champaign
- Convolutional Neural Networks:Â DeepLearning.AI
- CVS Health Retail Customer Service:Â CVS Health