Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Explore the Customer Experience Course Catalog
- Status: Free Trial
Skills you'll gain: Exploratory Data Analysis, Data Wrangling, Dashboard, Data Visualization Software, Plotly, Data Visualization, Interactive Data Visualization, Data Transformation, Data Analysis, Data Cleansing, Data Manipulation, Jupyter, Matplotlib, Pandas (Python Package), Predictive Modeling, Data Science, Web Scraping, Python Programming, Data Structures, Machine Learning
- Status: Free Trial
Multiple educators
Skills you'll gain: Network Security, Incident Response, Cloud Computing Architecture, Penetration Testing, Computer Security Incident Management, Cloud Services, Business Continuity, Disaster Recovery, Security Controls, Generative AI, Configuration Management, Governance, Cloud Security, Cloud Infrastructure, Cybersecurity, Data Storage, Peripheral Devices, Application Security, Information Technology, Cryptography
- Status: Free Trial
Salesforce
Skills you'll gain: Sales Process, Sales, Salesforce, Sales Operations, Customer Relationship Management, B2B Sales, Data Management, Customer Data Management, Databases, Business-To-Consumer
Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, ChatGPT, Large Language Modeling, Responsible AI, Artificial Intelligence, Software Development Tools, Software Testing, Test Automation, Software Development, DevSecOps, Application Security, CI/CD, Natural Language Processing, Software Engineering, Artificial Intelligence and Machine Learning (AI/ML), Software Architecture, Machine Learning
- Status: Free Trial
Skills you'll gain: Web Scraping, Database Design, SQL, MySQL, Data Transformation, Data Store, IBM DB2, Extract, Transform, Load, Jupyter, Data Architecture, Data Pipelines, Big Data, Databases, Data Warehousing, Data Governance, Database Management Systems, Relational Databases, Stored Procedure, Python Programming, Data Structures
- Status: Free TrialStatus: AI skills
Skills you'll gain: Data Engineering, Data Warehousing, Extract, Transform, Load, Apache Airflow, Web Scraping, Linux Commands, Database Design, SQL, Database Administration, MySQL, Data Pipelines, Apache Kafka, Database Management, Bash (Scripting Language), Shell Script, Database Architecture and Administration, Data Store, Jupyter, Generative AI, Data Security
- Status: Free Trial
Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Operations, Sales Enablement, Customer Relationship Management, Data Visualization, Customer Support, Sales Management, Customer and Client Support, Customer Service, Sales Strategy, Performance Reporting, Business Reporting, Data-Driven Decision-Making
- Status: Free Trial
CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication
- Status: Preview
Coursera Instructor Network
Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Prompt Engineering, Self Service Technologies, LLM Application, Natural Language Processing
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Go To Market Strategy, Branding, Consumer Behaviour, Strategic Marketing, Marketing, Brand Strategy, Communication Strategies, Marketing Strategy and Techniques, Marketing Communications, Customer experience strategy (CX), Brand Loyalty, Customer Insights, Brand Awareness, Price Negotiation
- Status: Free Trial
Skills you'll gain: Dashboard, SQL, Descriptive Statistics, Jupyter, Statistical Analysis, Data Analysis, Probability Distribution, Pandas (Python Package), Statistics, Data Visualization, Statistical Hypothesis Testing, Regression Analysis, Web Scraping, Relational Databases, Stored Procedure, Python Programming, Data Science, Data Structures, Computer Programming Tools, Data Visualization Software
Customer Experience learners also search
In summary, here are 10 of our most popular customer experience courses
- Applied Data Science:Â IBM
- IBM and ISC2 Cybersecurity Specialist:Â ISC2
- Sales and CRM Overview:Â Salesforce
- خدمة العملاء | Customer Service: Alfaisal University | KLD
- Generative AI for Software Developers:Â IBM
- Data Engineering Foundations:Â IBM
- IBM Relational Database Administrator:Â IBM
- Reports, Dashboards, and Customer Success in Salesforce:Â Salesforce
- Call Center Customer Service:Â CVS Health
- GenAI for Customer Service Representatives:Â Coursera Instructor Network