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Results for "customer experience improvement"
- Status: Free Trial
Coursera Instructor Network
Skills you'll gain: Big Data, Generative AI, Case Studies, Customer Insights, Market Research, Market Analysis, Marketing Analytics, Data Analysis, Data-Driven Decision-Making, Data Visualization Software, Consumer Behaviour, Predictive Analytics, Business Strategy
- Status: Preview
Case Western Reserve University
Skills you'll gain: Continuous Quality Improvement (CQI), Clinical Leadership, Patient Safety, Health Systems, Patient-centered Care, Team Management, Systems Thinking, Leadership, Data-Driven Decision-Making
- Status: Free Trial
Skills you'll gain: Call Center Experience, Customer Complaint Resolution, Conflict Management, Customer Service, Retail Sales, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Communication, LinkedIn
Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct
- Status: Free Trial
University of Maryland, College Park
Skills you'll gain: AI Product Strategy, Product Lifecycle Management, Responsible AI, Product Strategy, Governance, Product Management, Innovation, Product Marketing, Business Strategy, Enterprise Risk Management (ERM), Scalability, Customer experience strategy (CX), Value Propositions, Business Metrics, Customer Insights
Coursera Project Network
Skills you'll gain: Survey Creation, User Feedback, Customer experience improvement, Customer Insights, User Accounts, Marketing, Business
Coursera Project Network
Skills you'll gain: Gmail, Email Automation, Prioritization, Productivity Software, Workflow Management, Organizational Skills, Communication
- Status: Free Trial
University of Maryland, College Park
Skills you'll gain: Customer Retention, Customer Acquisition Management, Customer Analysis, Marketing Channel, Customer Engagement, Loyalty Programs, Customer Insights, Customer Relationship Management, Business-To-Consumer, Cross-Channel Marketing, Marketing Effectiveness, Consumer Behaviour, B2B Sales, Target Market, Operating Cost, Strategic Marketing, Business Metrics, Market Analysis
- Status: Preview
Northeastern University
Skills you'll gain: Organizational Change, Stakeholder Management, Change Management, Organizational Strategy, Team Management, Culture Transformation, Service Management, Innovation, Service Design, Process Management, Operations Management, Process Improvement, Healthcare Industry Knowledge, Health Care Administration, Process Design, Continuous Improvement Process, Leadership, Empowerment
- Status: Free Trial
University of Michigan
Skills you'll gain: User Experience Design, User Research, Design Research, Usability Testing, Prototyping, Design, User Centered Design, Technical Communication, Wireframing, Storyboarding, Persona Development, Requirements Analysis, Adobe Photoshop
- Status: Free Trial
Kennesaw State University
Skills you'll gain: Lean Methodologies, Lean Six Sigma, Six Sigma Methodology, Performance Measurement, Process Improvement, Continuous Improvement Process, Process Analysis, Statistical Methods, Statistical Analysis
- Status: Free Trial
Skills you'll gain: Cascading Style Sheets (CSS), UI Components, Front-End Web Development, User Interface and User Experience (UI/UX) Design, Web Design, React.js, Responsive Web Design, User Centered Design, Javascript
In summary, here are 10 of our most popular customer experience improvement courses
- Enhancing Customer Insights with Generative AI:Â Coursera Instructor Network
- Take the Lead on Healthcare Quality Improvement:Â Case Western Reserve University
- Preparing for Your Retail Customer Service Role:Â CVS Health
- خدمة العملاء | Customer Service: Alfaisal University | KLD
- Customer-Centric Enterprise: Product Lifecycle Management:Â University of Maryland, College Park
- Create a Customer Satisfaction Survey with Typeform:Â Coursera Project Network
- Improve Communication Processes Using Gmail:Â Coursera Project Network
- Selecting the Right Customer & Channel :Â University of Maryland, College Park
- Engaging in Service Innovation and Management:Â Northeastern University
- UX (User Experience) Capstone:Â University of Michigan