Skills you'll gain: Computer Security Incident Management, Incident Management, Cyber Threat Hunting, Microsoft Azure, Threat Modeling, Threat Detection, Event Monitoring, Security Information and Event Management (SIEM), Data Integration, ChatGPT, Jupyter, AI Product Strategy, Automation, Query Languages

Skills you'll gain: Azure Synapse Analytics, Data Migration, Microsoft Azure, Data Warehousing, SQL Server Integration Services (SSIS), Microsoft SQL Servers, Cloud Security, Performance Tuning, System Configuration, Cloud Storage, Cloud Computing Architecture, Data Security, Apache Spark, Data Integration

Skills you'll gain: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Design, Agile Methodology, Governance, IT Management, Innovation, Process Improvement and Optimization, Automation

Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Teamwork, Customer Service, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Communication, Time Management, Social Media

Skills you'll gain: Network Protocols, Collaborative Software, Dynamic Host Configuration Protocol (DHCP), Session Initiation Protocols, Network Infrastructure, Network Planning And Design, Network Routing, System Configuration, Telecommunications, Network Troubleshooting, Configuration Management, Endpoint Security, Communication Systems, Service Level, User Provisioning, Software Installation

Skills you'll gain: Network Security, Wireless Networks, Network Performance Management, Network Monitoring, Dynamic Host Configuration Protocol (DHCP), Ansible, Network Administration, Routing Protocols, Firewall, General Networking, Software-Defined Networking, Network Planning And Design, Virtual Local Area Network (VLAN), Network Switches, Network Protocols, System Configuration, Infrastructure as Code (IaC), Network Routers, Network Troubleshooting, Terraform

Skills you'll gain: User Feedback, Employee Surveys, Customer Insights, Customer experience improvement, Microsoft 365, Market Research, User Research, Target Audience, Key Performance Indicators (KPIs), Data Analysis Software, Marketing

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

Skills you'll gain: Microsoft Windows, Authentications, Operating System Administration, Azure Active Directory, Microsoft Intune (Mobile Device Management Software), Identity and Access Management, Windows Servers, System Configuration, User Provisioning, Active Directory, Desktop Support, Remote Access Systems, Application Deployment, Software Installation, Role-Based Access Control (RBAC), Technical Support and Services, Automation, Data Migration

Skills you'll gain: Technology Strategies, Information Technology, Business Analysis, Business Strategy, Design Thinking, Process Design, Cybersecurity, Business Modeling, Agile Methodology, Artificial Intelligence, Project Portfolio Management, Cost Benefit Analysis, Technical Communication, Value Propositions

Skills you'll gain: Sanitation, Water Resource Management, Environment and Resource Management, Climate Change Adaptation, Sustainable Development, Policy Development, Cultural Responsiveness, Community Development, Governance, Service Management, Solution Design, Innovation, Case Studies

Skills you'll gain: Unsupervised Learning, Microsoft Azure, Machine Learning Methods, Data Validation, No-Code Development, Microsoft Power Automate/Flow, Data Processing, Document Management, Cloud Services