Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Results for "customer engagement"
Status: Free TrialSkills you'll gain: Stakeholder Engagement, Customer Engagement, Consultative Approaches, Stakeholder Communications, Requirements Elicitation, SAP Applications, Technical Consulting, Customer Insights, Process Analysis, Solution Design, Business Analysis, Project Management
Status: PreviewStarweaver
Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Retention, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making, Predictive Modeling
Status: NewStatus: PreviewSkillsBooster Academy
Skills you'll gain: Email Marketing, Lead Generation, Customer Relationship Management (CRM) Software, Content Performance Analysis, Performance Metric, Sales Pipelines, Digital Marketing, Copywriting, Customer Support, Customer Engagement, Data Pipelines, Compliance Management, Revenue Cycle Management, Generative AI, Design and Product, Product Design, Law, Regulation, and Compliance, Artificial Intelligence, Design Elements And Principles, Statistics
Status: PreviewCoursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer experience improvement, Customer Analysis, Market Research, Surveys, Customer experience strategy (CX), Data Collection, Customer Data Management, Active Listening, Continuous Improvement Process, Data-Driven Decision-Making, Focus Group
Status: PreviewCoursera Instructor Network
Skills you'll gain: Customer Success Management, Generative AI Agents, AI Product Strategy, Customer Service, Customer experience improvement, AI Personalization, Customer Engagement, LLM Application, Business Process Automation, Data Ethics, Information Privacy
Status: PreviewUniversity of Michigan
Skills you'll gain: Employee Engagement, Interactive Learning, Stress Management, Drive Engagement, Employee Surveys, Strategic Planning, Personal Development, Empathy, Leadership, Self-Awareness, Business
What brings you to Coursera today?
Status: Free TrialNorthwestern University
Skills you'll gain: Blogs, Social Media Marketing, Marketing Strategies, Social Media Strategy, Social Media, Content Marketing, Marketing Effectiveness, Target Market, Customer Engagement, Content Creation, Lead Generation, Multimedia, Writing
Status: NewStatus: Free TrialSkills you'll gain: Microsoft Copilot, Prompt Engineering, Customer Insights, Sales Strategy, Customer Analysis, Competitive Analysis, Microsoft 365, Persona Development, Data Cleansing, Sales Management, Data Quality, Sales, Customer Relationship Management (CRM) Software, Anomaly Detection, Data Ethics, Generative AI, Marketing Analytics, Marketing Design, Marketing Strategies, Marketing Automation
Status: Free TrialSkills you'll gain: Google Ads, Search Engine Optimization, Digital Marketing, Keyword Research, Target Audience, Search Engine Marketing, Pay Per Click Advertising, Marketing, Web Analytics and SEO, Marketing Strategies, Advertising, Customer Engagement
Status: Free TrialCVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Transaction Processing, Cash Register Operation, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Root Cause Analysis, Non-Verbal Communication, Communication
Status: Free TrialSkills you'll gain: Social Media Marketing, Social Media Strategy, Social Media Management, Social Media Campaigns, Content Creation, Digital Marketing, Digital Advertising, Customer Engagement, Brand Awareness, Marketing Analytics, Target Audience
Status: NewStatus: PreviewSkills you'll gain: TikTok, Drive Engagement, Content Strategy, Social Media Management, Social Media Content, Strategic Partnership, Social Media Strategy, Content Management, Community Development, Content Creation, Video Editing, Scheduling
Searches related to customer engagement
In summary, here are 10 of our most popular customer engagement courses
- SAP Customer Engagement and Discovery:Â SAP
- Customer Relationship Management:Â Starweaver
- Email Marketing: Boost Sales with High-Converting Campaigns:Â SkillsBooster Academy
- Voice of the Customer (VoC): Enhancing Experiences :Â Coursera Instructor Network
- GenerativeAI for Customer Success:Â Coursera Instructor Network
- Reigniting Employee Engagement:Â University of Michigan
- Engagement & Nurture Marketing Strategies:Â Northwestern University
- AI-powered Customer Intelligence with Microsoft Copilot:Â Microsoft
- Attract and Engage Customers with Digital Marketing:Â Google
- Introduction to Customer Service:Â CVS Health
