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Explore the Customer Experience Course Catalog
- Status: Free Trial
Coursera Instructor Network
Skills you'll gain: Active Listening, Social Skills, Emotional Intelligence, Empathy, Interpersonal Communications, Conflict Management, Cultural Diversity, Non-Verbal Communication, Relationship Building, Self-Awareness, Communication, Adaptability
- Status: NewStatus: Free Trial
Starweaver
Skills you'll gain: Revenue Management, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Capital Expenditure, Financial Statement Analysis, Cost Control, Social Media Marketing, Hospitality Management, Social Media, Innovation, Financial Forecasting, Finance, Operations Management, Prototyping, Strategic Planning, Capital Budgeting, Search Engine Optimization, Key Performance Indicators (KPIs)
Coursera Project Network
Skills you'll gain: Collaborative Software, Meeting Facilitation, Virtual Teams, Organizational Skills, Telecommuting, Experience Design, Business Process Management, Virtual Environment
Coursera Project Network
Skills you'll gain: Data Science, Web Development, Python Programming, Programming Principles, Artificial Intelligence, Computer Programming, Application Development, Scientific Visualization, Scripting
- Status: Free Trial
University of Illinois Urbana-Champaign
Skills you'll gain: Value Propositions, Entrepreneurship, Market Opportunities, Strategic Planning, Business Strategy, Market Analysis, Team Building, New Business Development, Ideation, Business Modeling, Customer Insights, Leadership, Resource Management
- Status: Free
Coursera Project Network
Skills you'll gain: Lead Generation, Marketing Automation, HubSpot CRM, Prompt Engineering, Email Automation, ChatGPT, Dashboard, Email Marketing, Marketing Strategies, Marketing Analytics, Customer Relationship Management (CRM) Software, Customer Engagement, Key Performance Indicators (KPIs)
- Status: Free Trial
Skills you'll gain: Web Scraping, Data Transformation, Extract, Transform, Load, Data Manipulation, SQL, Integrated Development Environments, Data Processing, Databases, Application Programming Interface (API), Code Review, Data Pipelines, Data Integration, Python Programming, Unit Testing, Style Guides
- Status: Free Trial
Liberty Mutual Insurance
Skills you'll gain: Insurance, Insurance Policies, Closing (Sales), Insurance Sales, Overcoming Objections, Sales Prospecting, Productivity, Prospecting and Qualification, Verbal Communication Skills, Workers Compensation, Storytelling, Risk Management, Customer Relationship Building, Customer Retention, Sales Presentation, Communication, Underwriting, Consultative Selling, Commercial Laws, Product Knowledge
- Status: Free Trial
Zoho Corporation
Skills you'll gain: Sales Process, Account Management, Sales Management, Selling Techniques, Customer Relationship Management, Sales, Customer Relationship Management (CRM) Software, General Sales Practices, Sales Pipelines, Sales Presentation, Sales Strategy, Closing (Sales), Process Mapping, Customer Relationship Building, Interviewing Skills, Prospecting and Qualification, Sales Prospecting, Sales Operations, Problem Solving, Critical Thinking
- Status: Free Trial
Coursera
Skills you'll gain: AI Product Strategy, Generative AI, Strategic Thinking, Business Strategy, Growth Strategies, Business Planning, Customer experience strategy (CX), Technology Strategies, Customer Insights, Strategic Planning, Productivity Software, Operational Efficiency, Case Studies
Coursera Project Network
Skills you'll gain: Facebook, Drive Engagement, Online Advertising, Advertising, Social Media Marketing, Social Media, Marketing, Customer Engagement, Social Media Management, Business Marketing, Target Audience
- Status: Free Trial
University of London
Skills you'll gain: Virtual Reality, Interaction Design, Augmented and Virtual Reality (AR/VR), Virtual Environment, User Interface (UI), Human Computer Interaction, Display Devices, Game Design, Human Machine Interfaces, Usability, User Experience Design
Customer Experience learners also search
In summary, here are 10 of our most popular customer experience courses
- Active Listening: Enhancing Communication Skills: Coursera Instructor Network
- Strategic Leadership in Hospitality: Starweaver
- Design Remote Meeting Boards in Miro: Coursera Project Network
- Introduction to Python: Coursera Project Network
- Entrepreneurship I: Laying the Foundation: University of Illinois Urbana-Champaign
- Marketing Automation with AI and HubSpot: Plan to Execution: Coursera Project Network
- Python Project for Data Engineering: IBM
- Liberty Mutual Insurance Sales Agent: Liberty Mutual Insurance
- Zoho Sales Representative: Zoho Corporation
- Setting a Generative AI Strategy: Coursera