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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Foundational Finance for Strategic Decision Making

      Skills you'll gain: Market Data, Loans, Finance, General Finance, Corporate Finance, Securities (Finance), Mortgage Loans, Financial Market, Equities, Investments, Financial Analysis, Financial Data, Business Valuation, Investment Management, Microsoft Excel, Financial Management, Financial Forecasting, Business Mathematics, Financial Planning, Financial Modeling

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.3K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Creating Business Value with Data and Looker

      Skills you'll gain: Looker (Software), Dashboard, Data Presentation, Data Modeling, Interactive Data Visualization, Data Visualization Software, Data Storytelling, Data Analysis, Pivot Tables And Charts, Data Sharing, Performance Tuning, Data Integration, Ad Hoc Analysis, Query Languages, Exploratory Data Analysis, Business Intelligence, Database Design, Data Analysis Software, Data Analysis Expressions (DAX), Data Warehousing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      427 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      S

      Starweaver

      Effective Inventory Management and Optimization

      Skills you'll gain: Inventory Control, Inventory Management, Inventory Management System, Customer Demand Planning, Demand Planning, Materials Management, Warehousing, Order Fulfillment, Forecasting, Cost Control, Operational Efficiency, Key Performance Indicators (KPIs)

      4.4
      Rating, 4.4 out of 5 stars
      ·
      36 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      N

      New York University

      Engineering Health: Introduction to Yoga and Physiology

      Skills you'll gain: Respiratory Care, Mindfulness, Physiology, Stress Management, Research, Cardiology, Orthopedics, Immunology, Anatomy, Chronic Diseases, Neurology, Endocrinology, Mental Health

      4.8
      Rating, 4.8 out of 5 stars
      ·
      534 reviews

      Beginner · Course · 3 - 6 Months

    • C

      Coursera Project Network

      Agile Projects: Developing Tasks with Taiga

      Skills you'll gain: User Story, Agile Project Management, Agile Methodology, Product Roadmaps, Project Management Software, Project Management, Product Development, Value Propositions, Product Design, Stakeholder Communications, Customer experience strategy (CX)

      4.3
      Rating, 4.3 out of 5 stars
      ·
      20 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      User Interface Design and Prototyping

      Skills you'll gain: Prototyping, Usability Testing, Wireframing, Interaction Design, User Experience Design, Figma (Design Software), Usability, User Interface (UI) Design, Mockups, UI/UX Research, Design Thinking, User Research, Style Guides

      4.4
      Rating, 4.4 out of 5 stars
      ·
      54 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      N

      Northwestern University

      Social Marketing Capstone Project

      Skills you'll gain: Marketing Budgets, Peer Review, Key Performance Indicators (KPIs), Social Media Marketing, Strategic Marketing, Marketing Strategies, Marketing Effectiveness, Social Media, Social Media Strategy, Marketing Planning, Performance Measurement, Business Planning, Market Analysis, Customer Engagement, Planning

      4.9
      Rating, 4.9 out of 5 stars
      ·
      367 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Storytelling in Branding and Content Marketing

      Skills you'll gain: Storytelling, Content Marketing, Brand Strategy, Content Creation, Branding, Marketing Communications, Social Media Content, Brand Awareness, Advertising, Content Strategy, Journalism, Customer Engagement, Presentations, Game Design, Target Audience

      4.4
      Rating, 4.4 out of 5 stars
      ·
      339 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Develop a Company Website with Wix

      Skills you'll gain: Event Management, Blogs, Content Development and Management, Content Management, Web Design, Web Design and Development, No-Code Development, User Accounts, Brand Management, Digital Marketing, Public Relations

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.2K reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      How to Generate and Maintain a Healthy Sales Pipeline

      Skills you'll gain: Sales Pipelines, Customer Relationship Management (CRM) Software, Lead Generation, Sales Process, Sales Management, Customer Retention, Sales Strategy, Prospecting and Qualification, Process Optimization, Customer Engagement

      4.7
      Rating, 4.7 out of 5 stars
      ·
      33 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      MathWorks

      Practical Data Science with MATLAB

      Skills you'll gain: Data Storytelling, Feature Engineering, Data Visualization, Supervised Learning, Dimensionality Reduction, Data Integration, Interactive Data Visualization, Exploratory Data Analysis, Data Import/Export, Technical Communication, Data Analysis, Applied Machine Learning, Data Visualization Software, Matlab, Regression Analysis, Data Processing, Descriptive Statistics, Data Cleansing, Predictive Modeling, Data Manipulation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of London

      Business and Marketing Strategies

      Skills you'll gain: Operations Management, Process Design, Operational Excellence, Business Operations, Operational Efficiency, Consumer Behaviour, International Finance, Marketing Planning, Marketing Strategies, Marketing Strategy and Techniques, Strategic Marketing, Competitive Analysis, Business Ethics, Marketing Psychology, Marketing, Global Marketing, Social Sciences, International Relations, Culture, Sustainable Business

      4.5
      Rating, 4.5 out of 5 stars
      ·
      431 reviews

      Beginner · Specialization · 3 - 6 Months

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    In summary, here are 10 of our most popular customer experience courses

    • Foundational Finance for Strategic Decision Making: University of Michigan
    • Creating Business Value with Data and Looker: Google Cloud
    • Effective Inventory Management and Optimization : Starweaver
    • Engineering Health: Introduction to Yoga and Physiology: New York University
    • Agile Projects: Developing Tasks with Taiga: Coursera Project Network
    • User Interface Design and Prototyping: Microsoft
    • Social Marketing Capstone Project: Northwestern University
    • Storytelling in Branding and Content Marketing : IE Business School
    • Develop a Company Website with Wix: Coursera Project Network
    • How to Generate and Maintain a Healthy Sales Pipeline: Coursera Instructor Network

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