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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Project Management: Foundations and Initiation

      Skills you'll gain: Engineering Management, Team Leadership, Stakeholder Management, Team Management, Project Scoping, Leadership and Management, Resource Management, Team Building, Requirements Management, Stakeholder Analysis, Project Management, Project Management Life Cycle, Communication, Business Communication

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      914 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      The Chinese University of Hong Kong

      Doing Business in China

      Skills you'll gain: Entrepreneurship, Peer Review, Market Opportunities, Business Planning, Innovation, Consumer Behaviour, Business Leadership, Brand Management, Strategic Thinking, Marketing, Business Strategy, Business Development, Global Marketing, Strategic Marketing, Business Consulting, Business Strategies, Digital Media Strategy, Strategic Partnership, Competitive Analysis, Go To Market Strategy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      625 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp

      Scrum Master

      Skills you'll gain: User Story, Sprint Retrospectives, Sprint Planning, Scrum (Software Development), Backlogs, Agile Methodology, Agile Project Management, Team Building, Agile Product Development, Team Management, Product Roadmaps, Project Closure, Meeting Facilitation, Organizational Change, Team Leadership, Agile Software Development, Project Management, Product Management, Risk Management, Communication

      4.6
      Rating, 4.6 out of 5 stars
      ·
      490 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      M

      Michigan State University

      Write A Feature Length Screenplay For Film Or Television

      Skills you'll gain: Storyboarding, Writing, Writing and Editing, Storytelling, Peer Review

      4.6
      Rating, 4.6 out of 5 stars
      ·
      292 reviews

      Beginner · Course · 3 - 6 Months

    • Status: Preview
      Preview
      P

      Peking University

      中级商务汉语(入职与营销篇)

      Skills you'll gain: Interviewing Skills, Product Knowledge, Business Communication, Marketing, Oral Expression, Product Demonstration, Marketing Strategies, Verbal Communication Skills, Customer Service, Business Writing, Business Ethics, Oral Comprehension, Advertising, Vocabulary, Language Learning, Consumer Behaviour

      4.9
      Rating, 4.9 out of 5 stars
      ·
      147 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      W

      Wesleyan University

      Data Analysis and Interpretation

      Skills you'll gain: Regression Analysis, Data Storytelling, Classification And Regression Tree (CART), Statistical Hypothesis Testing, Descriptive Statistics, Statistical Analysis, Statistical Software, Correlation Analysis, Exploratory Data Analysis, Data Manipulation, Decision Tree Learning, Data Presentation, Data Management, Data Analysis, Predictive Modeling, Data Visualization, Data Literacy, Statistical Modeling, Machine Learning, Statistics

      4.4
      Rating, 4.4 out of 5 stars
      ·
      1.4K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      U

      University of California, Davis

      Wine Tasting: Sensory Techniques for Wine Analysis

      Skills you'll gain: Peer Review, Cultural Sensitivity, Analytical Skills, Detail Oriented, Verbal Communication Skills, Decision Making

      4.7
      Rating, 4.7 out of 5 stars
      ·
      528 reviews

      Beginner · Course · 1 - 3 Months

    • M

      Michigan State University

      Getting Started With Music Theory

      Skills you'll gain: Music Theory, Music, Musical Composition, Classical Music

      4.5
      Rating, 4.5 out of 5 stars
      ·
      757 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Innovation and entrepreneurship

      Skills you'll gain: Design Thinking, Innovation, Business Modeling, Creative Problem-Solving, Entrepreneurship, Ideation, Lean Methodologies, Process Development, Creative Thinking, New Product Development, Creativity, Storytelling, Corporate Strategy, Team Management, Business Strategies, Business Strategy, Organizational Strategy, Customer experience improvement, Customer Engagement, Business Process

      4.4
      Rating, 4.4 out of 5 stars
      ·
      76 reviews

      Advanced · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      P

      Peking University

      More Chinese for Beginners

      Skills you'll gain: Oral Comprehension, English Language, Language Competency, Communication, Language Learning, Vocabulary, Grammar, Culture

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.4K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      University of California, Santa Cruz

      GetVirtual: How to Launch Your Online Business

      Skills you'll gain: Business Communication, Entrepreneurship, Social Media Marketing, Search Engine Optimization, Web Design and Development, Marketing, Workflow Management, Business Planning, E-Commerce, Project Management, Business Strategy, Business Process, Branding, Customer Relationship Management

      4
      Rating, 4 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Innovating with the Business Model Canvas

      Skills you'll gain: Design Thinking, Innovation, Process Design, Business Modeling, Customer experience strategy (CX), Business Process, Business Strategy, New Product Development, Strategic Partnership, Customer Analysis, Value Propositions, Product Management, Resource Allocation, Lean Methodologies, Market Opportunities

      4.6
      Rating, 4.6 out of 5 stars
      ·
      311 reviews

      Beginner · Course · 1 - 4 Weeks

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    1…115116117…465

    In summary, here are 10 of our most popular customer experience courses

    • Project Management: Foundations and Initiation: University of Colorado Boulder
    • Doing Business in China: The Chinese University of Hong Kong
    • Scrum Master: SkillUp
    • Write A Feature Length Screenplay For Film Or Television: Michigan State University
    • 中级商务汉语(入职与营销篇): Peking University
    • Data Analysis and Interpretation: Wesleyan University
    • Wine Tasting: Sensory Techniques for Wine Analysis: University of California, Davis
    • Getting Started With Music Theory: Michigan State University
    • Innovation and entrepreneurship: Tecnológico de Monterrey
    • More Chinese for Beginners: Peking University

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