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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      Product Design and UX/UI Fundamentals

      Skills you'll gain: User Story, User Interface (UI), Usability, Design Thinking, User Interface (UI) Design, User Experience Design, Mockups, User Experience, Wireframing, Usability Testing, User Centered Design, Artificial Intelligence, Responsible AI, Prototyping, User Research

      4.4
      Rating, 4.4 out of 5 stars
      ·
      16 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Data Science Foundations: Statistical Inference

      Skills you'll gain: Probability, Statistical Hypothesis Testing, Statistical Inference, Statistical Methods, Probability & Statistics, Statistics, Probability Distribution, Data Literacy, Sampling (Statistics), Bayesian Statistics, Applied Mathematics, Data Ethics, Statistical Analysis, Quantitative Research, Data Science, Theoretical Computer Science, Data Analysis, Sample Size Determination, Descriptive Statistics, Artificial Intelligence

      Build toward a degree

      4.4
      Rating, 4.4 out of 5 stars
      ·
      326 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Innovation and entrepreneurship

      Skills you'll gain: Design Thinking, Innovation, Business Modeling, Creative Problem-Solving, Entrepreneurship, Ideation, Lean Methodologies, Process Development, Creative Thinking, New Product Development, Creativity, Storytelling, Corporate Strategy, Team Management, Business Strategies, Business Strategy, Organizational Strategy, Customer experience improvement, Customer Engagement, Business Process

      4.4
      Rating, 4.4 out of 5 stars
      ·
      76 reviews

      Advanced · Specialization · 3 - 6 Months

    • C

      Coursera Project Network

      Introduction to Google Docs

      Skills you'll gain: Google Docs, Collaborative Software, Document Management, Google Workspace, Data Sharing, Data Integration

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.6K reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Strategies for Converting and Retaining Customers Online

      Skills you'll gain: Pay Per Click Advertising, Search Engine Marketing, Customer Retention, Digital Marketing, Search Engine Optimization, Keyword Research, Digital Advertising, Marketing Strategies, Marketing, Customer Acquisition Management, Web Analytics and SEO, Lead Generation, Target Audience, Web Content

      4.7
      Rating, 4.7 out of 5 stars
      ·
      114 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      P

      Peking University

      More Chinese for Beginners

      Skills you'll gain: Oral Comprehension, English Language, Language Competency, Communication, Language Learning, Vocabulary, Grammar, Culture

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.4K reviews

      Mixed · Course · 1 - 3 Months

    • U

      University of Colorado Boulder

      Introduction to Embedded Systems Software and Development Environments

      Skills you'll gain: Software Configuration Management, Embedded Software, Embedded Systems, Git (Version Control System), Build Tools, Software Development Tools, C (Programming Language), Development Environment, Software Design, Hardware Architecture, Cross Platform Development, Debugging

      4.5
      Rating, 4.5 out of 5 stars
      ·
      643 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of California, Santa Cruz

      GetVirtual: How to Launch Your Online Business

      Skills you'll gain: Business Communication, Entrepreneurship, Social Media Marketing, Search Engine Optimization, Web Design and Development, Marketing, Workflow Management, Business Planning, E-Commerce, Project Management, Business Strategy, Business Process, Branding, Customer Relationship Management

      4
      Rating, 4 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      ETL and Data Pipelines with Shell, Airflow and Kafka

      Skills you'll gain: Extract, Transform, Load, Apache Airflow, Data Pipelines, Apache Kafka, Data Warehousing, Data Transformation, Data Migration, Web Scraping, Data Integration, Shell Script, Data Processing, Data Mart, Unix Shell, Big Data, Performance Tuning, Scalability, Command-Line Interface

      4.5
      Rating, 4.5 out of 5 stars
      ·
      429 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      ISC2

      Security Principles

      Skills you'll gain: Security Controls, Governance, Cybersecurity, Information Assurance, Risk Management Framework, Cyber Security Policies, Cyber Governance, Data Ethics, Cyber Risk, Security Awareness, Data Integrity

      4.8
      Rating, 4.8 out of 5 stars
      ·
      593 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Getting Started with Azure DevOps Boards

      Skills you'll gain: Sprint Planning, Azure DevOps, Backlogs, Issue Tracking, Kanban Principles, Agile Software Development, Project Management, DevOps

      4.5
      Rating, 4.5 out of 5 stars
      ·
      622 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft AI & ML Engineering

      Skills you'll gain: Unsupervised Learning, Generative AI, Large Language Modeling, Data Management, Natural Language Processing, MLOps (Machine Learning Operations), Supervised Learning, Microsoft Azure, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Infrastructure Architecture, LLM Application, Responsible AI, Generative AI Agents, Applied Machine Learning, Reinforcement Learning, Data Ethics, Prompt Engineering, Data Processing, Application Deployment

      4.5
      Rating, 4.5 out of 5 stars
      ·
      235 reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    Customer Experience learners also search

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    1…117118119…465

    In summary, here are 10 of our most popular customer experience courses

    • Product Design and UX/UI Fundamentals: Microsoft
    • Data Science Foundations: Statistical Inference: University of Colorado Boulder
    • Innovation and entrepreneurship: Tecnológico de Monterrey
    • Introduction to Google Docs: Coursera Project Network
    • Strategies for Converting and Retaining Customers Online: University of California, Irvine
    • More Chinese for Beginners: Peking University
    • Introduction to Embedded Systems Software and Development Environments: University of Colorado Boulder
    • GetVirtual: How to Launch Your Online Business: University of California, Santa Cruz
    • ETL and Data Pipelines with Shell, Airflow and Kafka: IBM
    • Security Principles: ISC2

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