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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      I

      IBM

      IBM Digital Marketing and Growth Hacking

      Skills you'll gain: Responsible AI, Social Media Management, Social Media Content, Social Media Marketing, Social Media, Google Ads, Digital Marketing, Email Marketing, Digital Advertising, Web Analytics and SEO, Online Advertising, Social Media Strategy, Digital Media Strategy, Social Media Campaigns, Paid media, Pay Per Click Advertising, Customer Retention, Search Engine Optimization, Presentations, Generative AI

      4.7
      Rating, 4.7 out of 5 stars
      ·
      63 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Preview
      Preview
      T

      The State University of New York

      International Cyber Conflicts

      Skills you'll gain: Cyber Threat Intelligence, Cyber Security Policies, Cybersecurity, International Relations, Cyber Governance, Network Infrastructure, Conflict Management, Security Management, Political Sciences, Media and Communications, Psychology

      4.5
      Rating, 4.5 out of 5 stars
      ·
      1.5K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp

      Introduction to Scrum Master Profession

      Skills you'll gain: Agile Project Management, Team Building, Sprint Planning, Agile Methodology, Meeting Facilitation, Project Management, Sprint Retrospectives, User Story, Stakeholder Management, Job Analysis, Analysis, Communication

      4.6
      Rating, 4.6 out of 5 stars
      ·
      387 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      GenAI in Business: Strategies for Successful Execution

      Skills you'll gain: Generative AI, AI Product Strategy, Business Solutions, Customer experience strategy (CX), Innovation, Performance Analysis, Business Planning, Project Performance, Solution Design, Risk Management, Project Implementation, Communication Strategies, Stakeholder Communications, Business Strategy, Continuous Improvement Process, User Experience, Team Building, Team Management

      4.9
      Rating, 4.9 out of 5 stars
      ·
      27 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      N

      NVIDIA

      AI Infrastructure and Operations Fundamentals

      Skills you'll gain: Generative AI, Large Language Modeling, MLOps (Machine Learning Operations), Artificial Intelligence, Cloud Computing, Cloud Infrastructure, Infrastructure Architecture, Data Infrastructure, Artificial Neural Networks, IT Infrastructure, Information Technology Operations, Deep Learning, Network Infrastructure, Tensorflow, Hardware Architecture, Machine Learning, PyTorch (Machine Learning Library), Data Centers, Computer Architecture

      4.6
      Rating, 4.6 out of 5 stars
      ·
      416 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Synthflow for Beginners: Build a Voice AI Receptionist

      Skills you'll gain: Self Service Technologies, Automation, Setting Appointments, Generative AI Agents, AI Personalization, Calendar Management, Prompt Engineering, Customer Service, Virtual Environment, Customer Inquiries, Customer Communications Management, Scheduling, Greeting Customers, Systems Integration, System Configuration

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      ChatGPT + Zapier: Automate Email Replies with AI

      Skills you'll gain: Email Automation, ChatGPT, Prompt Engineering, AI Personalization, Calendar Management, Setting Appointments, Workflow Management, Customer Communications Management, Automation, Business Correspondence, Customer Inquiries, Generative AI

      4.5
      Rating, 4.5 out of 5 stars
      ·
      25 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      W

      Workday

      Workday Basics Series

      Skills you'll gain: Workday (Software), No-Code Development, Branding

      4.8
      Rating, 4.8 out of 5 stars
      ·
      314 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      R

      Rice University

      Self Awareness and the Effective Leader

      Skills you'll gain: Creative Problem-Solving, Prioritization, Stress Management, Time Management, Self-Awareness, Leadership Development, Leadership, Personal Development, Goal Setting, Relationship Building, Emotional Intelligence, Resilience, Communication, Adaptability

      4.7
      Rating, 4.7 out of 5 stars
      ·
      677 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Google Sheets - Advanced Topics

      Skills you'll gain: Google Sheets, Excel Formulas, Spreadsheet Software, Google Workspace, Data Validation, Data Visualization, Data Analysis Expressions (DAX), Productivity Software, Data Storytelling, Data Integration, Data Cleansing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      392 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      UX Research at Scale: Surveys, Analytics, Online Testing

      Skills you'll gain: Surveys, User Research, Survey Creation, Sampling (Statistics), A/B Testing, Web Analytics, Qualitative Research, Usability Testing, Research Methodologies, Web Analytics and SEO, Data Collection, Research Design, Sample Size Determination, Analytics, Data Analysis

      4.4
      Rating, 4.4 out of 5 stars
      ·
      209 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      UNSW Sydney (The University of New South Wales)

      How to Validate your Startup Idea

      Skills you'll gain: Entrepreneurship, Financial Modeling, Financial Statements, Value Propositions, Income Statement, New Product Development, Business Modeling, Business Development, Market Opportunities, Investment Management, Lean Methodologies, Strategic Partnership, Persona Development, Customer Analysis, Presentations

      4.2
      Rating, 4.2 out of 5 stars
      ·
      148 reviews

      Mixed · Course · 1 - 3 Months

    Customer Experience learners also search

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    1…119120121…465

    In summary, here are 10 of our most popular customer experience courses

    • IBM Digital Marketing and Growth Hacking: IBM
    • International Cyber Conflicts: The State University of New York
    • Introduction to Scrum Master Profession: SkillUp
    • GenAI in Business: Strategies for Successful Execution: University of Michigan
    • AI Infrastructure and Operations Fundamentals: NVIDIA
    • Synthflow for Beginners: Build a Voice AI Receptionist: Coursera Project Network
    • ChatGPT + Zapier: Automate Email Replies with AI: Vanderbilt University
    • Workday Basics Series: Workday
    • Self Awareness and the Effective Leader: Rice University
    • Google Sheets - Advanced Topics: Google Cloud

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    Certificates & Programs

    • Google Cybersecurity Certificate
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    • Google UX Design Certificate
    • IBM Data Analyst Certificate
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