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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      GIS Data Formats, Design and Quality

      Skills you'll gain: Spatial Analysis, ArcGIS, Geographic Information Systems, Geospatial Mapping, Data Quality, Data Mapping, Data Modeling, Data Management, Data Storage, Data Sharing, Data Manipulation, Relational Databases, Query Languages, Analytics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.1K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Entrepreneurship I: Laying the Foundation

      Skills you'll gain: Value Propositions, Entrepreneurship, Market Opportunities, Strategic Planning, Business Strategy, Market Analysis, Team Building, New Business Development, Ideation, Business Modeling, Customer Insights, Leadership, Resource Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.3K reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Create and Design Digital Products using Canva

      Skills you'll gain: Canva (Software), Design, Digital Design, Product Design, Graphic and Visual Design Software, Creative Design, Color Theory, Graphic Design, Intellectual Property, E-Commerce, Direct Selling, Digital Content, Digital Assets, Marketing, Marketing Materials

      4.4
      Rating, 4.4 out of 5 stars
      ·
      1.3K reviews

      Advanced · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      N

      Northwestern University

      Social Marketing Capstone Project

      Skills you'll gain: Marketing Budgets, Peer Review, Key Performance Indicators (KPIs), Social Media Marketing, Strategic Marketing, Marketing Strategies, Marketing Effectiveness, Social Media, Social Media Strategy, Marketing Planning, Performance Measurement, Business Planning, Market Analysis, Customer Engagement, Planning

      4.9
      Rating, 4.9 out of 5 stars
      ·
      367 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Preview
      Preview
      Y

      Yale University

      A Journey through Western Christianity: from Persecuted Faith to Global Religion (200 - 1650)

      Skills you'll gain: Ancient History, World History, European History, Cultural Diversity, Art History, Liberal Arts, Storytelling, Higher Education

      4.8
      Rating, 4.8 out of 5 stars
      ·
      689 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      I

      IBM

      IBM Digital Marketing and Growth Hacking

      Skills you'll gain: Responsible AI, Social Media Management, Social Media Content, Social Media Marketing, Social Media, Google Ads, Digital Marketing, Email Marketing, Digital Advertising, Web Analytics and SEO, Online Advertising, Social Media Strategy, Digital Media Strategy, Social Media Campaigns, Paid media, Pay Per Click Advertising, Customer Retention, Search Engine Optimization, Presentations, Generative AI

      4.7
      Rating, 4.7 out of 5 stars
      ·
      63 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      T

      The Chinese University of Hong Kong

      Doing Business in China

      Skills you'll gain: Entrepreneurship, Peer Review, Market Opportunities, Business Planning, Innovation, Consumer Behaviour, Business Leadership, Brand Management, Strategic Thinking, Marketing, Business Strategy, Business Development, Global Marketing, Strategic Marketing, Business Consulting, Business Strategies, Digital Media Strategy, Strategic Partnership, Competitive Analysis, Go To Market Strategy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      625 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Meta

      مقدمة في التسويق عبر وسائل التواصل الاجتماعي

      Skills you'll gain: Target Audience, Social Media Marketing, Social Media, Smart Goals, Social Media Strategy, Social Media Management, Key Performance Indicators (KPIs), Marketing, Instagram, Facebook, Marketing Strategy and Techniques, Marketing Channel, Digital Marketing, Policy Development

      4.8
      Rating, 4.8 out of 5 stars
      ·
      157 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      ISC2

      Security Principles

      Skills you'll gain: Security Controls, Governance, Cybersecurity, Information Assurance, Risk Management Framework, Cyber Security Policies, Cyber Governance, Data Ethics, Cyber Risk, Security Awareness, Data Integrity

      4.8
      Rating, 4.8 out of 5 stars
      ·
      593 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      Dell

      Develop with Dell: IT Sales

      Skills you'll gain: Overcoming Objections, Sales Process, Closing (Sales), Value Propositions, Active Listening, Selling Techniques, Sales Presentation, Prospecting and Qualification, Digital Transformation, Business Communication, Sales, Technical Sales, Data Centers, Inside Sales, Customer Relationship Building, Sales Strategy, Customer Insights, Customer Analysis, Interviewing Skills, Outside Sales

      4.8
      Rating, 4.8 out of 5 stars
      ·
      32 reviews

      Beginner · Specialization · 1 - 3 Months

    • C

      Coursera Project Network

      How to create a Jira SCRUM project

      Skills you'll gain: Jira (Software), Sprint Planning, Backlogs, Scrum (Software Development), User Story, Agile Methodology, Agile Project Management, Workflow Management, Run Chart, Project Planning, Project Management, Prioritization, Dependency Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      472 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      L

      Lund University

      European Business Law: Understanding the Fundamentals

      Skills you'll gain: Legal Research, Law, Regulation, and Compliance, International Relations, European History, Regulatory Compliance, Business Economics, Compliance Management, Environmental Laws, E-Commerce, Public Policies, Case Law, Labor Law, Commercial Laws, Governance

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.3K reviews

      Beginner · Course · 1 - 3 Months

    Customer Experience learners also search

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    1…127128129…465

    In summary, here are 10 of our most popular customer experience courses

    • GIS Data Formats, Design and Quality: University of California, Davis
    • Entrepreneurship I: Laying the Foundation: University of Illinois Urbana-Champaign
    • Create and Design Digital Products using Canva: Coursera Project Network
    • Social Marketing Capstone Project: Northwestern University
    • A Journey through Western Christianity: from Persecuted Faith to Global Religion (200 - 1650) : Yale University
    • IBM Digital Marketing and Growth Hacking: IBM
    • Doing Business in China: The Chinese University of Hong Kong
    • مقدمة في التسويق عبر وسائل التواصل الاجتماعي: Meta
    • Security Principles: ISC2
    • Develop with Dell: IT Sales: Dell

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