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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • C

      Coursera Project Network

      Product and Service Development: Empathy Mapping with Miro

      Skills you'll gain: Customer Analysis, New Product Development, Persona Development, Customer Insights, Product Strategy, Product Development, Design Thinking, User Research, Business Planning, Business Strategy, Marketing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      33 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      C

      California Institute of the Arts

      Ideas from the History of Graphic Design

      Skills you'll gain: Graphic Design, Graphic and Visual Design, Art History, Design, Logo Design, Design Strategies, Visual Design, Typography, Branding, Advertising, Aesthetics, Creativity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.5K reviews

      Beginner · Course · 1 - 4 Weeks

    • A

      Amazon Web Services

      Skills and Best Practices for Cloud Support Associates

      Skills you'll gain: Root Cause Analysis, Customer Relationship Building, Customer Relationship Management, Problem Management, Verbal Communication Skills, Customer Support, Amazon Web Services, Communication, Cloud Solutions, Technical Support, Cloud Security, Cloud Services, Automation, Collaboration, Incident Management, Generative AI, Innovation

      4.9
      Rating, 4.9 out of 5 stars
      ·
      25 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Introduction to HTML

      Skills you'll gain: Hypertext Markup Language (HTML), Front-End Web Development, Web Design and Development, Web Development, Web Development Tools, Web Applications, Web Content, Integrated Development Environments

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.2K reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      L

      Lund University

      AI & Law

      Skills you'll gain: Legal Technology, Responsible AI, Labor Law, Legal Risk, Law, Regulation, and Compliance, Intellectual Property, Artificial Intelligence, Criminal Investigation and Forensics, Health Care Procedure and Regulation, Public Administration, Financial Market

      4.7
      Rating, 4.7 out of 5 stars
      ·
      716 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      P

      Peking University

      More Chinese for Beginners

      Skills you'll gain: Oral Comprehension, English Language, Language Competency, Communication, Language Learning, Vocabulary, Grammar, Culture

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.4K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G
      N
      G
      N

      Multiple educators

      Machine Learning for Trading

      Skills you'll gain: Tensorflow, Keras (Neural Network Library), Machine Learning, Google Cloud Platform, Machine Learning Algorithms, Applied Machine Learning, Financial Trading, Reinforcement Learning, Supervised Learning, Data Pipelines, Time Series Analysis and Forecasting, Statistical Machine Learning, Technical Analysis, Deep Learning, Securities Trading, Portfolio Management, Market Trend, Artificial Intelligence and Machine Learning (AI/ML), Financial Market, Artificial Neural Networks

      3.9
      Rating, 3.9 out of 5 stars
      ·
      1.2K reviews

      Intermediate · Specialization · 1 - 3 Months

    • C

      Coursera Project Network

      COVID19 Data Analysis Using Python

      Skills you'll gain: Correlation Analysis, Seaborn, Data Cleansing, Data Visualization, Statistical Analysis, Data Manipulation, Data Analysis, Exploratory Data Analysis, Pandas (Python Package), Data Integration, Statistics, Infectious Diseases, Python Programming

      4.5
      Rating, 4.5 out of 5 stars
      ·
      2K reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      N

      Northwestern University

      The Importance of Listening

      Skills you'll gain: Real Time Data, Social Media Content, Social Media, Social Media Marketing, Big Data, Crisis Management, Analytics, Content Marketing, Social Media Strategy, Text Mining, Data-Driven Decision-Making, Competitive Analysis, Brand Strategy

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.6K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM Mainframe Developer

      Skills you'll gain: Mainframe Computing, COBOL (Programming Language), Software Development Life Cycle, z/OS, Unit Testing, Systems Analysis, Job Control Language (JCL), IBM DB2, Systems Development, Debugging, Pseudocode, Software Development Methodologies, Virtualization, Agile Methodology, Software Development, Test Driven Development (TDD), Report Writing, Relational Databases, Software Testing, Technical Support

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.3K reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      A

      Adobe

      Social Media Content and Strategy

      Skills you'll gain: Social Media Content, Social Media, Content Creation, Social Media Strategy, Social Media Marketing, Content Performance Analysis, Social Media Management, Social Media Campaigns, Target Audience, Adobe Creative Cloud, Drive Engagement, Customer Engagement, Content Strategy, Ethical Standards And Conduct, Regulation and Legal Compliance, Multimedia, Scheduling, Video Production, Copywriting, Branding

      4.8
      Rating, 4.8 out of 5 stars
      ·
      217 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      ChatGPT + Zapier: Automate Email Replies with AI

      Skills you'll gain: Email Automation, ChatGPT, Prompt Engineering, AI Personalization, Calendar Management, Setting Appointments, Workflow Management, Customer Communications Management, Automation, Business Correspondence, Customer Inquiries, Generative AI

      4.5
      Rating, 4.5 out of 5 stars
      ·
      25 reviews

      Beginner · Course · 1 - 4 Weeks

    Customer Experience learners also search

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    UX Design
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    1…128129130…465

    In summary, here are 10 of our most popular customer experience courses

    • Product and Service Development: Empathy Mapping with Miro: Coursera Project Network
    • Ideas from the History of Graphic Design: California Institute of the Arts
    • Skills and Best Practices for Cloud Support Associates: Amazon Web Services
    • Introduction to HTML: Coursera Project Network
    • AI & Law : Lund University
    • More Chinese for Beginners: Peking University
    • Machine Learning for Trading: Google Cloud
    • COVID19 Data Analysis Using Python: Coursera Project Network
    • The Importance of Listening: Northwestern University
    • IBM Mainframe Developer: IBM

    Other topics to explore

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    Certificates & Programs

    • Google Cybersecurity Certificate
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