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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Beneficios y características de las redes sociales más significativas

      Skills you'll gain: Social Media, LinkedIn, Facebook, Social Media Strategy, Social Network Analysis, Professional Networking, Digital Media Strategy, Cross-Channel Marketing, Business Strategies, Customer Engagement, Digital Communications

      4.4
      Rating, 4.4 out of 5 stars
      ·
      983 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      H

      Hebrew University of Jerusalem

      Build a Modern Computer from First Principles: Nand to Tetris Part II (project-centered course)

      Skills you'll gain: Computer Science, Computer Engineering, Computer Architecture, Computer Programming, System Programming, Virtual Machines, Operating Systems, Software Architecture, Algorithms, Software Design, Program Development, Object Oriented Programming (OOP), Data Structures, Computer Graphics

      4.9
      Rating, 4.9 out of 5 stars
      ·
      529 reviews

      Mixed · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Design Remote Meeting Boards in Miro

      Skills you'll gain: Collaborative Software, Meeting Facilitation, Virtual Teams, Organizational Skills, Telecommuting, Experience Design, Business Process Management, Virtual Environment

      4.1
      Rating, 4.1 out of 5 stars
      ·
      20 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Developing Innovative Ideas for Product Leaders

      Skills you'll gain: New Product Development, Innovation, Market Opportunities, Ideation, Entrepreneurship, Product Management, Corporate Strategy, Customer Analysis, Competitive Analysis, Market Analysis, Initiative and Leadership, Target Market, Business Strategy, Value Propositions

      4.4
      Rating, 4.4 out of 5 stars
      ·
      222 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      ¿Cómo funcionan las marcas?

      Skills you'll gain: Brand Management, Branding, Brand Strategy, Brand Awareness, Brand Loyalty, Marketing Management, Consumer Behaviour, Internal Communications, Marketing and Public Relations, Customer experience strategy (CX), Target Audience

      4.8
      Rating, 4.8 out of 5 stars
      ·
      141 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Supply Chain Excellence

      Skills you'll gain: Logistics, Logistics Management, Supply Chain Management, Manufacturing Operations, Strategic Sourcing, Operations Management, Warehouse Management, Forecasting, Supply Chain Planning, Business Operations, Materials Management, Financial Statements, Supply Chain, Inventory Management System, Transportation Management, Procurement, Supply Chain Systems, Case Studies, Cash Flows, Warehouse Operations

      4.7
      Rating, 4.7 out of 5 stars
      ·
      565 reviews

      Advanced · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      U

      University of Pennsylvania

      Driving Operational Performance

      Skills you'll gain: Process Analysis, Operational Performance Management, Capacity Planning, Operational Analysis, Key Performance Indicators (KPIs), Operations Management, Operational Efficiency, Business Operations, Process Optimization, Business Metrics, Business Process Management, Return On Investment, Customer Analysis, Customer Retention, Business Modeling, Resource Allocation, Customer experience improvement

      4.6
      Rating, 4.6 out of 5 stars
      ·
      12 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      Product Design and UX/UI Fundamentals

      Skills you'll gain: User Story, User Interface (UI), Usability, Design Thinking, User Interface (UI) Design, User Experience Design, Mockups, User Experience, Wireframing, Usability Testing, User Centered Design, Artificial Intelligence, Responsible AI, Prototyping, User Research

      4.4
      Rating, 4.4 out of 5 stars
      ·
      16 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Gestión de Marca

      Skills you'll gain: Brand Management, Brand Strategy, Branding, Brand Awareness, Brand Loyalty, Marketing Planning, Strategic Marketing, Marketing Management, Strategic Partnership, Social Media, Marketing, Marketing Communications, Social Media Marketing, Consumer Behaviour, Marketing Strategies, Customer experience strategy (CX), Persona Development, Organizational Strategy, Internal Communications, Business Strategy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      261 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      E

      ESSEC Business School

      L'entrepreneuriat social: faire son business plan

      Skills you'll gain: Business Modeling, Market Research, Business Planning, Entrepreneurship, Sustainable Business, Key Performance Indicators (KPIs), Marketing, Performance Measurement, Target Market, Customer Analysis, Stakeholder Analysis, Business Development, Needs Assessment, Social Work, Target Audience, Product Marketing, Entrepreneurial Finance, Governance, Financial Forecasting

      4.5
      Rating, 4.5 out of 5 stars
      ·
      122 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Web Application Technologies and Django

      Skills you'll gain: Django (Web Framework), HTML and CSS, Model View Controller, Application Deployment, Application Frameworks, Web Applications, Cascading Style Sheets (CSS), Web Servers, SQL, Databases, Network Protocols, Python Programming

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.9K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of London

      3D Interaction Design in Virtual Reality

      Skills you'll gain: Virtual Reality, Interaction Design, Augmented and Virtual Reality (AR/VR), Virtual Environment, User Interface (UI), Human Computer Interaction, Display Devices, Game Design, Human Machine Interfaces, Usability, User Experience Design

      4.6
      Rating, 4.6 out of 5 stars
      ·
      135 reviews

      Intermediate · Course · 1 - 4 Weeks

    Customer Experience learners also search

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    1…132133134…465

    In summary, here are 10 of our most popular customer experience courses

    • Beneficios y características de las redes sociales más significativas: Tecnológico de Monterrey
    • Build a Modern Computer from First Principles: Nand to Tetris Part II (project-centered course): Hebrew University of Jerusalem
    • Design Remote Meeting Boards in Miro: Coursera Project Network
    • Developing Innovative Ideas for Product Leaders: University of Maryland, College Park
    • ¿Cómo funcionan las marcas?: Tecnológico de Monterrey
    • Supply Chain Excellence: Rutgers the State University of New Jersey
    • Driving Operational Performance: University of Pennsylvania
    • Product Design and UX/UI Fundamentals: Microsoft
    • Gestión de Marca: Tecnológico de Monterrey
    • L'entrepreneuriat social: faire son business plan: ESSEC Business School

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