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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Vital Skills for Data Science

      Skills you'll gain: Data Ethics, Data Visualization Software, Interactive Data Visualization, Visualization (Computer Graphics), Data Security, Data Presentation, Technical Communication, Cybersecurity, Healthcare Ethics, Statistical Reporting, Data Storytelling, User Centered Design, Authentications, Data Science, Data Encryption Standard, Computer Security Awareness Training, Ethical Standards And Conduct, Information Privacy, Responsible AI, Analysis

      Build toward a degree

      4.4
      Rating, 4.4 out of 5 stars
      ·
      113 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      Curiosity: A Necessary Ingredient for Successful Innovation

      Skills you'll gain: Curiosity, Design Thinking, Innovation, Customer Analysis, Creative Thinking, Target Audience, Customer Insights, Market Research, Entrepreneurship, Problem Solving, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      11 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      Imperial College London

      Infectious Disease Modelling

      Skills you'll gain: Epidemiology, Mathematical Modeling, Statistical Modeling, Simulations, Risk Modeling, Infectious Diseases, Public Health, R Programming, Differential Equations, Data Modeling, Statistical Methods, Probability & Statistics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      295 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Toronto

      Motion Planning for Self-Driving Cars

      Skills you'll gain: Algorithms, Computer Vision, Simulations, Scenario Testing, Data Structures, Spatial Data Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      484 reviews

      Advanced · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      Emory University

      Generative AI in Marketing

      Skills you'll gain: Generative AI, Customer Engagement, Customer Acquisition Management, Marketing Strategies, Marketing, Content Creation, ChatGPT, Marketing Effectiveness, Prompt Engineering, MarTech, Legal Risk

      4.7
      Rating, 4.7 out of 5 stars
      ·
      18 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Research Report: Delivering Insights

      Skills you'll gain: Data Synthesis, Data Storytelling, Presentations, Marketing, Data Visualization Software, Market Research, Social Media Marketing, Microsoft PowerPoint, Advertising, Customer Insights, Data Analysis, Verbal Communication Skills, Target Audience, Strategic Marketing, Market Analysis, Digital Marketing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      181 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Requirements Gathering in Business Analysis

      Skills you'll gain: User Story, Business Requirements, Requirements Analysis, Requirements Elicitation, Business Analysis, User Requirements Documents, Gap Analysis, Project Documentation, Systems Analysis, Functional Specification, Business Process Modeling, Process Flow Diagrams, Needs Assessment, Data Visualization

      4.7
      Rating, 4.7 out of 5 stars
      ·
      88 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Communicate UX Research with Empathy Maps in Miro

      Skills you'll gain: UI/UX Research, User Research, Design Thinking, User Experience, Persona (User Experience), Technical Communication, User Centered Design, Usability

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      M

      Meta

      APIs

      Skills you'll gain: Restful API, Django (Web Framework), API Design, Software Documentation, Application Programming Interface (API), Authentications, Authorization (Computing), Test Tools, Debugging, JSON, Performance Tuning, Data Validation, Extensible Markup Language (XML)

      4.4
      Rating, 4.4 out of 5 stars
      ·
      356 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Michigan

      High Stakes Leadership: Leading in Times of Crisis

      Skills you'll gain: Crisis Management, Leadership, Strategic Communication, Resilience, Organizational Leadership, Stakeholder Management, Business Continuity, Organizational Change, Dealing With Ambiguity, Proactivity, Communication Strategies, Business Risk Management, Adaptability, Change Management, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      441 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      DevOps Capstone Project

      Skills you'll gain: DevOps, CI/CD, User Story, Microservices, OpenShift, Application Deployment, Continuous Integration, Cloud-Native Computing, Code Review, Kubernetes, Test Driven Development (TDD), Scrum (Software Development), Agile Methodology, Sprint Planning, Containerization, Restful API, Flask (Web Framework), Docker (Software), Kanban Principles, Cloud Computing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      154 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      The Chinese University of Hong Kong

      Selling to Chinese Consumers

      Skills you'll gain: Consumer Behaviour, Brand Management, Marketing, Global Marketing, Digital Media Strategy, Market Dynamics, Advertising, E-Commerce, Cultural Sensitivity, Cultural Diversity, Social Sciences, Sociology

      4.8
      Rating, 4.8 out of 5 stars
      ·
      299 reviews

      Beginner · Course · 1 - 4 Weeks

    Customer Experience learners also search

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    1…149150151…465

    In summary, here are 10 of our most popular customer experience courses

    • Vital Skills for Data Science: University of Colorado Boulder
    • Curiosity: A Necessary Ingredient for Successful Innovation: Arizona State University
    • Infectious Disease Modelling: Imperial College London
    • Motion Planning for Self-Driving Cars: University of Toronto
    • Generative AI in Marketing: Emory University
    • Research Report: Delivering Insights: University of California, Davis
    • Requirements Gathering in Business Analysis: Microsoft
    • Communicate UX Research with Empathy Maps in Miro: Coursera Project Network
    • APIs: Meta
    • High Stakes Leadership: Leading in Times of Crisis: University of Michigan

    Other topics to explore

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    • Generative AI (GenAI)
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    • Python

    Certificates & Programs

    • Google Cybersecurity Certificate
    • Google Data Analytics Certificate
    • Google IT Support Certificate
    • Google Project Management Certificate
    • Google UX Design Certificate
    • IBM Data Analyst Certificate
    • IBM Data Science Certificate
    • Machine Learning Certificate
    • Microsoft Power BI Data Analyst Certificate
    • UI / UX Design Certificate

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